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Diversified Billing Logo

Innovations in Utility Billing and Customer Service

Table of Contents

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Diversified Billing - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Diversified Billing overview

What is Diversified Billing?

Diversified Billing so much more than utility billing software. It is more like a complete management system designed for water, sewer, trash gas and electric utilities billing 2,500 to 25,000 customers. It is abailable for your LAN or as a Cloud app.

Diversified Billing lets managers create a personalized master calendar based on standard operating procedures (SOPs), which facilitates the monitoring of pending tasks/milestones, billed services, meter data import, due payment scheduling, discounts, late notice deliveries, and other operations. Features include billing cycle tracking, ACH payments, credit/debit card processing, checklists, customer messages, exception reports, check scanning, custom dashboards, and more. The built-in customer portal enables users to view account history and payment records via charts and graphs.

Diversified Billing allows enterprises to streamline customer service operations, generate account-specific reports and email PDF files or take out prints. Plus, it assists administrators with creating various customizable reports on metrics relating to maintenance, customers, finances, and meter consumption.

Starting price

3per user /
per year

Alternatives

with better value for money

Diversified Billing’s user interface

Ease of use rating:

Diversified Billing pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(23)
5(18)

What do users say about Diversified Billing?

The difficulty with the product is when you need to reprint a bill, that is when I have problems.

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Who uses Diversified Billing?

Based on 41 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Utilities
Government Administration
Government Relations
Environmental Services
Others

Use cases

Utility Billing

Diversified Billing's key features

Most critical features, based on insights from Diversified Billing users:

Accounting
ACH payment processing
Activity dashboard
Automatic backup
Billing & invoicing
Commenting/Notes
Contact database
Customer management
Customizable reports
Electronic payments

All Diversified Billing features

Features rating:

Accounting
ACH payment processing
Activity dashboard
Automatic backup
Billing & invoicing
Commenting/Notes
Contact database
Customer management
Customizable reports
Electronic payments
For electricity
For natural gas
For trash
For water
Historical reporting
Meter data management
Metered billing
Mobile access
Monitoring
Non-Metered billing
Online payments
Payment collection
Payment reminders
Penalty/Cut-Off processing
Printing services integration
Rate management
Recurring/Subscription billing
Reporting & statistics
Self service portal
Third-Party integrations
Transaction history
Usage tracking/analytics
User management
Work order management

Diversified Billing alternatives

Diversified Billing logo

Starting from

3

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
BOSS811 logo

Starting from

2500

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

1500

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SMART360 logo

Starting from

1.39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Diversified Billing pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Cloud Subscription Service

3

/user

Per year

LAN Installation

3

/user

Per year

User opinions about Diversified Billing price and value

Value for money rating:

To see what individual users think of Diversified Billing's price and value, check out the review snippets below.

“The updated sign in procedure is easy but very secure.”
BO

Barbara O.

Secretary

“The diversified software is fairly easy to use, if not totally intuitive. And I've always gotten quick help when I've called in for assistance.”
JP

Jennifer P.

Administrative Assistant II

Diversified Billing support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support

Training options

Live Online
Webinars
Documentation
In Person
Videos

Diversified Billing FAQs

Related categories