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Engagement Hub Logo

Community and stakeholder software trusted by government

Table of Contents

Engagement Hub - 2026 Pricing, Features, Reviews & Alternatives

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Engagement Hub overview

What is Engagement Hub?

Engagement Hub is a community and stakeholder consultation and management software that helps businesses inform, collaborate, and engage. Administrators can create personalized websites, add project-related details, import stakeholder lists, and build registration forms on a unified interface.

The platform enables managers to collect feedback via a range of feedback tools such as surveys, polls, interactive images or maps, forums, and online feeds. Employees can embed social media profiles and connect with associates via email campaigns and newsletters. Engagement Hub allows operators to manage widgets, segment stakeholders, and gain insights into project reports. Team leaders can also configure role-based permissions for staff members to access the site and project admins and send/monitor tasks to the team.

Engagement Hub lets stakeholders utilize pop-up messages, footers, and custom banners to promote content regarding public and private projects. Administrators can also communicate with active users via committees, community reference groups, and citizen panels on private projects.

Key benefits of using Engagement Hub

- 38 engagement tools such as surveys, interactive mapping, ideas walls and document libraries
- Fully customisable and branded engagement websites
- Only engagement software to include an SRM (Stakeholder Relationship Management Software)
- In-depth reporting and insights
- Manage your team via tasks
- Text analysis, feedback tagging and sentiment analysis
- Built-in communication tools
- Segment your stakeholders and get real-time insights
- Import databases, actions and notes

Starting price

Free

Alternatives

with better value for money

Engagement Hub’s user interface

Ease of use rating:

Engagement Hub reviews

Overall rating

4.3

/5

8

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

4

3

0

1

0

Engagement Hub's key features

Most critical features, based on insights from Engagement Hub users:

Reporting & statistics
Website management
Customizable branding
Member directory
Membership management
Chat/Messaging

All Engagement Hub features

Features rating:

Document storage
Mobile access
Data import/export
Customizable fields
Content management
Real-Time notifications
Access controls/permissions
Feedback management
Filtering
For government
Group management
Ideation
Interaction tracking
Knowledge base management
Lead management
Workflow management
Widgets
Moderation
Multi-Language
User management
Performance metrics
Task management
Personalization
Process/Workflow automation
SSL security
Records management
Reporting/Analytics
Segmentation
Self service portal
Single sign on
Social media integration
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Approval process control
Audit management
Budgeting/Forecasting
Collaboration tools
Commenting/Notes
Communication management
Compliance management
Contact database
Contact management
Customer history
Customizable forms
Customizable templates
Data visualization
Discussions/Forums
Document management
Drag & drop
Email management
Email reminders
Employee management
Engagement tracking
Event management

Engagement Hub alternatives

Engagement Hub logo

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79

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Customer Support

Engagement Hub pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 1 site administrator
  • 4 project administrators
  • 1-4 projects per annum
  • 2000 max stakeholders
  • Brand integration
  • Complete website builder
  • Stakeholder Relationship Management Tool (SRM)
  • 38 advanced engagement tools
  • Reports and Insights
  • Text Analysis
  • Feedback Tagging
  • Sentiment Analysis
  • Standard Implementation
  • Online Onboarding Training
  • Core Support Package
  • Online Helpdesk
  • Online Resource Centre 24/7
  • Monthly client webinars

Standard Enterprise Plan

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 1 site administrator
  • 9 project administrators
  • 5000 max stakeholders
  • 5-20 projects per annum
  • Brand integration
  • Complete website builder
  • Stakeholder Relationship Management Tool (SRM)
  • 38 advanced engagement tools
  • Reports and Insights
  • Text Analysis
  • Feedback Tagging
  • Sentiment Analysis
  • Standard Implementation
  • Online Onboarding Training
  • Online Helpdesk
  • Online Resource Centre 24/7
  • Core Support Package
  • Monthly client webinars

Premium Enterprise Plan

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited site administrators
  • Unlimited project administrators
  • Unlimited stakeholders
  • Unlimited projects per annum
  • Brand integration
  • Complete website builder
  • Stakeholder Relationship Management Tool (SRM)
  • 38 advanced engagement tools
  • Reports and Insights
  • Text Analysis
  • Feedback Tagging
  • Sentiment Analysis
  • Standard Implementation
  • Online Onboarding Training
  • Online Helpdesk
  • Online Resource Centre 24/7
  • Core Support Package
  • Monthly client webinars

User opinions about Engagement Hub price and value

Value for money rating:

Engagement Hub support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)

Training options

In Person
Documentation
Webinars
Live Online
Videos

Engagement Hub FAQs

Q. What type of pricing plans does Engagement Hub offer?

Engagement Hub has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Engagement Hub?

Engagement Hub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Engagement Hub support?

Engagement Hub supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does Engagement Hub offer an API?

No, Engagement Hub does not have an API available.


Q. What level of support does Engagement Hub offer?

Engagement Hub offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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