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Formstack Forms vs 123FormBuilder Comparison

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Overview

Formstack Forms simplifies the data collection process and allows you to create beautiful online forms in seconds. Create...

123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

50

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

24.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

95

5

4

3

2

1

46

33

10

1

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.4

125

5

4

3

2

1

80

29

6

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.

RS

Rachel S.

What I like most about formstack is the ease of use and user friendly qualities that it offers.

CD

Chris D.

Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it.

AR

Anonymous Reviewer

Pros

123FormBuilder is a terrific tool for websites where site owners want to capture information from users. That information can be used to populate popular mail and marketing sites like MailChimp.

DE

Deanna E.

123ContactForm is a great app for creating professional forms. Great price level, amazing live support, i strongly recommend this app.

D

Dany

Customer service is really good. They get back with you pretty quickly and are good about making sure they have helped you with your questions.

CH

Charlene H.

Cons

Mislead by Staff in regards to Infusionsoft Integration, Won't Provied Refund From Their Mistake.

MS

Melissa S.

We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.

AR

Anonymous Reviewer

This was our Care team and they were typing notes from a meeting, and this error would cause all the notes to be lost.
AvatarImg

Earle K.

Cons

When you try to delete multiple fields, you have to do it one by one, can't select multiple fields. Customer service is terrible.

TA

Tanzina A.

However, the fact that we have been trying to get a bug fixed for months and continue to be told they are "working on it" is incredibly frustrating.

RB

Rose B.

I could log in, but then any activity I tried, I would be directed to a page to upgrade with no other option. I have been going back and forth the past week with customer service.

TA

Tanzina A.

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features78
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Management
  • Attendee Tracking
  • Autofill
  • Badge Management
  • Business Process Automation
  • CRM
  • Calendar Management
  • Class Registration
  • Collaboration Tools
  • Compliance Tracking
  • Conditional Logic
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Registration
  • Feedback Management
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rules-Based Workflow
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Web Forms
  • Workflow Configuration
  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Archiving & Retention
  • Attendee Management
  • Attendee Tracking
  • Autofill
  • Badge Management
  • Business Process Automation
  • CRM
  • Calendar Management
  • Class Registration
  • Collaboration Tools
  • Compliance Tracking
  • Conditional Logic
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Event Calendar
  • Event Management
  • Event Registration
  • Feedback Management
  • File Storage
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Group Registration
  • HIPAA Compliant
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • No-Code
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Rules-Based Workflow
  • SSL Security
  • Self Check-in/Check-out
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Social Promotion
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Templates
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Web Forms
  • Workflow Configuration

Integrations

  • Total integrations117
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations61
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • Authorize.Net
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Mailchimp
  • Meta for Business
  • PayPal
  • Salesforce Sales Cloud
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

123FormBuilder logo

123FormBuilder

Average, forced to use it for our Wix site as it was slightly better than Mailchimp

Reviewed 4 years ago
Pros

Customizability is cool but not good enough. Used it on a few landing page forms and intake forms. Super easy to duplicate forms.

Cons

not easily integratable into anything other than wix. They can improve on integrating it with other platforms. having more control over styles, etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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123FormBuilder logo

123FormBuilder

In short, 123 Forms ROCKS!

Reviewed 9 years ago

There were initial problems trying to integrate the "LONG" 123 forms into the Wix platform, but we found an awesome fix/go-around that makes these forms even cooler then they already are! In short, 123 Forms ROCKS!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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123FormBuilder logo

123FormBuilder

Premium Support

Reviewed 9 years ago

We use forms for many clients and these forms seem to be the most popular from our clients due to the functionality and integration with so many apps.

Pros

Amazing Functionality Easy to Create Many options Love the Google Docs plugin Awesome Customer Support The price is right

Cons

Other form systems we use look much nicer than 123 Contact Forms, but their functionality towers any competitors. So the biggest con is on design, not functionality.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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123FormBuilder logo

123FormBuilder

Unmatched Versatility

Reviewed 6 years ago

Fantastic tool that covers not only online forms but a variety of other functions. Was able to create automated appointment forms with custom notifications and even include payments for event registrations.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

123FormBuilder logo

123FormBuilder

Great app for forms in my WIX site!

Reviewed 3 years ago

Easy custom made forms to get leads for the business in their website

Pros

Very useful, easy to use and implement on a website. I use it with my WIX site and it works well! When I need help, customer service was very helpful.

Cons

Nothing that I remember really. Maybe the interface can be more clear

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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123FormBuilder logo

123FormBuilder

Great support team and concept!

Reviewed 9 years ago

I had some difficulties setting up the contact forms on my blog, but along with the help of Chris we came to a solid solution. Thank you very much and I will enjoy making use of your forms from now on!

Pros

Great support team, quick and effective, really nice form set-ups!

Cons

HTML codes were not always working, had to tool around with them but thankfully with the help of the Support guy Chris, we were able to get to a solution.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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123FormBuilder logo

123FormBuilder

Excellent Lead Generating Forms

Reviewed 3 years ago

Couldn't be happier. I receive a lot of positive feedback.

Pros

Over the years I have used the software I might have had one question for support when I first started using it. I accidentally deleted one of my forms and it was recovered immediately. I have many forms with a lot of my eye-catching graphics. The software allows me to generate forms that get results.

Cons

Nothing. It does everything I want it to do. It is exactly what I was looking for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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123FormBuilder logo

123FormBuilder

Great web-based software to build forms of any kind

Reviewed 4 years ago

We are able to have all of our forms organized in one software which is great!

Pros

Love that this software integrates with many website managers and social media outlets. With easy integration, you are able to disperse your forms to a wider audience.

Cons

Even with a paid subscription, there is a limit on the number of questions you can ask. You can pay more for additional questions but for us, we maxed out the budget. We found ourselves asking fewer questions on a scholarship application because of this limitation.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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123FormBuilder logo

123FormBuilder

Awesome program for small company

Reviewed 3 years ago
Pros

This is a great resource to build business forms for a small company!

Cons

I have not had any issues with this program. It's been great!;

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

123FormBuilder logo

123FormBuilder

123 Form Builder

Reviewed 3 years ago

It has worked extremely well for our organization and engage with our listeners in different ways.

Pros

It is versatile. We can use it for surveys, contests, donor information forms, volunteer forms. It is easy to use, templates are easily edited to customize for our needs. I also like that encryption is available for submissions.

Cons

The reports can be a little odd. I would rather that it just report the option that was chosen, rather than showing all the options with a YES or NO to indicate if that option was chosen.

Vendor response

Hello Lori, Thank you so much for your feedback, we more than appreciate it! We are happy to hear that our product has been useful for you. As for your recommendation regarding our reports, we will definitely keep it in mind for future updates. Thank you very much! Wishing you the best and to many happy forms ahead, The 123FormBuilder Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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123FormBuilder logo

123FormBuilder

Great App with a few bugs they need to fix

Reviewed 3 years ago
Pros

Ease of use of the forms along with the variety of options and customization.

Cons

Has some bugs that have taken the developers more than a month now to try to fix.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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123FormBuilder logo

123FormBuilder

Get this!!!

Reviewed 3 years ago
Pros

I love how it easy it is to navigate. It makes creating forms a breeze!

Cons

I wish there were a few more features to create with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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123FormBuilder logo

123FormBuilder

Great Free Resource for Small Businesses

Reviewed 3 years ago
Pros

We were easily able to integrate the 123FormBuilder forms on our wix website to convert leads.

Cons

We don't really have an issue with the free features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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123FormBuilder logo

123FormBuilder

Need forms built? Look no further

Reviewed 3 years ago
Pros

This is a versatile piece of software that makes creating forms for any purpose a breeze.

Cons

With it being a relatively new software there are bugs. They do improve and fix them, so if you are reading this in two or three years you probably won't have nearly as many bugs to deal with!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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123FormBuilder logo

123FormBuilder

great app for creating professional forms

Reviewed 9 years ago

123ContactForm is a great app for creating professional forms. Great price level, amazing live support, i strongly recommend this app.

Pros

123ContactForm allows fully customized multilanguage forms. The customer service is very efficient through a real time live chat available anytime i needed. My interlocutor was very professional and could solve all the problems/doubts that i had.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

123FormBuilder logo

123FormBuilder

Best Form Builder for Simplicity

Reviewed 6 months ago

123FormBuilder is at the top of my list of form builders when I receive a new client. If the client does not have complex programs and only needs simple form(s) for a website such as contact, subscribe, simple order, etc- it is perfect.

Pros

Very user friendly, quick set-up, design customization

Cons

Not for high-level form building- Usually will not use if my client has Pipedrive or needs more complex forms/HIPPA

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

123FormBuilder logo

123FormBuilder

123FormBuilder has become a powerful tool for my company!

Reviewed 3 years ago

I have been using 123FormBuilder for 1 year in my company and its forms solve 99% of the problems I have.

Pros

The number of fields for forms is countless! In addition, 123FormBuilder has several security mechanisms that allow the form to be used for any use. Even for contests! The ease of creation and finding what you need, and if you don't find what you are looking for, the service always answers you in 1 day! Our company will not stop using 123FormBuilder anytime soon!

Cons

There are very few weaknesses of 123FormBuilder, the only thing I could think of was having a chat so I could have my questions answered, but by email, I always get the answer by the end of the day.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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123FormBuilder logo

123FormBuilder

You want some powerful and elegant forms for Your Online Business ? - 123 forms is the solution for u !

Reviewed 6 years ago

In short... With 123 forms I got the Features that enables me to create basically anything that my heart really wants. I like the analytics features and all the benefits those guys gave me. Also, more than that, I like that fact that I have full protection with SSl Certificates and captchas in place. If you need surveys and beautiful & functional forms I can't speak highly enough of this company.

Pros

drag & drop features that makes the processes much easier SSL Encryption, captchas and so much more Amazing Analytics for my forms I like that features of connecting & collecting with my Google Drive & CRM very fast and easy I've tried so many forms but those guys are awesome :)

Cons

I had some problems when I wanted to connect with stripe. I hope I can solve this issue fast enough to finish my thing. Slow support for Free users but still you have a support for your projects :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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