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Google Forms vs Pollfish Comparison

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Overview

Category Leaders

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect...

Category Leaders

Pollfish is an online survey solution that helps businesses create surveys using a self-service portal and receive consumer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

95

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

7.7K

2.7K

326

31

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.5

209

5

4

3

2

1

127

61

17

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The ease of use, the ability to customize and best of all uniformity throughout the organization.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.

Pros

Ease of use, comprehensive features and unexpected flexibility. The quality of responses is a real positive and the statistical significance and quality team at Pollfish is fantastic.
The customer support team was very responsive on the chat and via email. I liked that Pollfish finds respondents and offers the ability to designate the age/industry/etc of desired respondents.
The best results come from having a clear research plan but the execution is flawless and quick. I was able to maneuver my way through the system in a matter of minutes.

Cons

If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.

Cons

They advertise you can pay for additional questions above 25, but there's actually a hard limit of 30. I found out the hard way.
The least I like about this software is that the pay for some of surveys is really ridiculous. Need to pay more especially the few surveys you get.
You can't see how real surveys look like for your users until you deploy the full integration to production environment. Survey completion times are misleading too.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features27
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • Collaboration Tools
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Reminders
  • Forms Creation & Design
  • Forms Management
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multiple User Accounts
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • SSL Security
  • Search/Filter
  • Single Sign On
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
  • Web Forms
  • Total features45
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • Collaboration Tools
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Reminders
  • Forms Creation & Design
  • Forms Management
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Distribution
  • Multiple User Accounts
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Randomization
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • SSL Security
  • Search/Filter
  • Single Sign On
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
  • Web Forms

Integrations

  • Total integrations245
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net
  • Total integrationsN/A
  • AWeber
  • ActiveCampaign
  • Adobe Commerce
  • BigCommerce
  • Google Analytics 360
  • HubSpot CRM
  • Instagram
  • Klaviyo
  • Mailchimp
  • Meta for Business
  • PayPal
  • ShipStation
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • authorize.net

User reviews that mention these apps

AvatarImg
AvatarImg

Harper C.

Computer Software, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Pollfish logo

Pollfish

Very good, certainly would recommend.

Reviewed 4 years ago
Pros

It was extremely simple to use, and very effective at getting data. Very impressive. It was extraordinarily difficult to achieve similar results simply using a form and advertisements.

Cons

I would like the ability to import a google forms so I wouldn't have to recreate old forms.

AT
AvatarImg

Alexa T.

Leisure, Travel & Tourism, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Pollfish logo

Pollfish

Know your integrations

Reviewed 5 years ago
Pros

It was affordable, had a live chat that customer service agents were quick to respond to, had prescreen questions

Cons

-couldn't use 'exclude' filters to exclude certain demographics. For instance I needed to exclude 5 states for legal reasons and I manually had to one by one insert each state. It was such a pain. - had limited integrations. Google forms, which is the easiest, best, and free survey providers is not on there ;( I found this out after I created my survey on Google Forms. - They advertise you can...

MN
AvatarImg

Mohd Nubli B.

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Pollfish logo

Pollfish

Really lively using Pollfish

Reviewed 2 years ago

Overall, I am very satisfied with the Pollfish software. It is very easy to use, and I have been able to produce quality polls quickly and easily.

Pros

There may be some advantages to using PollFish which are intelligent and easy to train, making them a viable form of communication for those with limited communication abilities.

Cons

The downside is that Pollfish can be fickle and may not respond to certain signals consistently making it less reliable than more traditional forms of communication.

AM
AvatarImg

Anthony M.

Management Consulting, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Pollfish logo

Pollfish

A pleasure and a hidden gem in the sector!

Reviewed 3 years ago
Pros

Ease of use, comprehensive features and unexpected flexibility. The quality of responses is a real positive and the statistical significance and quality team at Pollfish is fantastic.

Cons

Can be a little clunky in analysis and reporting within the platform so we auto-extract data into Google Big Query.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Pollfish logo

Pollfish

Good Value and Insights for the Money

Reviewed 3 years ago
Pros

Pollfish gives you a way to conduct quantitative online surveys without the price barrier of Google Surveys or even SurveyMonkey in come cases. It is easy and quick to deploy and reach target audiences.

Cons

Compared to Google Surveys and SurveyMonkey, the program lacks some features/robustness. I used to be unsure about where they find their audience, but they have recently done a good job of spelling that out more on their website.

MW
AvatarImg

Mike W.

Research, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Pollfish logo

Pollfish

Easy to use product

Reviewed 3 years ago
Pros

Easy to use; sampling seems pretty good; SPSS export

Cons

Regional targeting in Southeast Asia is not available and would be helpful. A way to target a capital city then "Other" would be helpful for our work. I find setting quotas on cities and radiuses too tedious and restrictive. Also reliance on Google Translate for moderators leads to frustrations sometimes when trying to get a survey approved in other languages.