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Heidi
The AI Care Partner doubling the world's healthcare capacity
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Heidi - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Heidi overview
What is Heidi?
Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.
Heidi’s user interface
Heidi reviews
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Heidi's key features
Most critical features, based on insights from Heidi users:
All Heidi features
Heidi alternatives
Heidi
Starting from
40
/user
Per month
Sunoh
Starting from
149
Per month
DeepScribe
Starting from
No pricing info
Skriber
Starting from
99
Per month
Heidi pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Unlimited transcription
- Advanced templates
- Task management
- Ask Heidi
- Patient & session linking
- Personalization
- Documentation & session sharing
- Coding
- Session status
- Free assistant users
- Team template sharing
- Template configuration 1:1
- Unlimited answers
- Transparent citations
- CPD / CME tracking
- Patient-context–aware answers
- Live evidence suggestions
- Preferred sources & journals
- Premium evidence sources
- Personal evidence library
- Evidence in patient visits
- Team evidence guidelines
- Org-wide evidence library
- Flexible data retention
- EHR integration add-on
- Centralized billing
- Priority customer support
- Team management & controls
- Guided onboarding
- Dedicated customer success
- Single sign-on (SSO)
- Service availability
- Custom terms & hosting
User opinions about Heidi price and value
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Heidi support options
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