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Jotform vs forms.app Comparison (2026)
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Good recommendations?
Overview
Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.
Online form builder & survey maker application that helps businesses create professional-looking online forms and collect unlimited responses.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
2.9K
5
4
3
2
1
2.1K
646
83
16
25
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.7
274
5
4
3
2
1
191
73
8
2
0
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this appPros
“Massive Template Library: With over 10,000 free templates, you rarely have to start from scratch. Whether you need a simple contact form, a complex registration page, or an application form, there’s almost always a pre-built layout ready to customize.”
Christopher V.
HUMAN RELATIONS
“We use this for a variety of different forms that our hospital has and utilize it the most when clients are not physically in the lobby or we utilize the mobile friendly versions on our tablets when our CSRs are inundated.”
Dana P.
CVOM
“End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case.”
BS
BETSY S.
Vice President of Operations
Pros
“The app is simple, efficient, and highly useful for surveys and document management, customer support responds quickly, and new features are developed rapidly”
AU
Arzum U.
Creative Director
“The Conditional Logic is Magic for sign-ups, helping me set up smart rules (like asking about gluten only if you pick "Vegan") which keeps my data spotless. Plus, they are genuinely Mobile-Ready, which significantly boosted my response rates among my phone-addicted peers.”
Ahmet a.
sales and marketing
“As a pharmacist working in a busy pharmacy, it helped us streamline daily workflows such as collecting customer requests, managing product consultations, and organizing out-of-stock medicine orders.”
Sude Ö.
Pharmacist
Cons
“The free plan is incredibly restrictive, offering very low limits on monthly submissions and storage space, and it forces you to display prominent Jotform branding. If you run a small project or only need the tool occasionally, the jump to a paid plan feels quite expensive.”
Christopher V.
HUMAN RELATIONS
“Jotform Branding on Lower Tiers: If you are on the free or lower-priced paid plans, a "Powered by Jotform" banner is prominently displayed at the bottom of your forms, which can look less professional for businesses or formal projects.”
Christopher V.
HUMAN RELATIONS
“The only challenge I’ve experienced is that reaching customer service can sometimes be a bit time-consuming, as there are no direct support option and assistance requires submitting an email request and waiting for a response.”
JF
Jessica F.
Program Specialist
Cons
“The mobile experience also feels a bit less polished than the desktop version; some forms don't render quite as smoothly on smaller screens. And while the templates are useful as a starting point, they can feel a little generic, so I usually end up customizing heavily to make them feel original.”
BG
Burak G.
Co-Founder
“Additionally, it currently lacks a robust offline data collection mode, making it less ideal for field work in areas with poor connectivity.”
ÖG
Özlem G.
UI-UX Designer
“I struggled with the Integration Bottleneck, having to manually export data instead of getting real-time sync for our shared Google Sheets during club planning.”
Ahmet a.
sales and marketing
- Vendor responds to reviews
- Last review4 days ago
- Vendor responds to reviews
- Last review20 days ago
Key features
- Total features180
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Bereavement Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Buy Side (Suppliers)
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- Dynamic Content
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Management
- Feedback Management
- File Management
- File Recovery
- File Sharing
- File Storage
- Financial Aid Management
- For Government
- For Group Therapy
- For Healthcare
- For Higher Education
- For Home Care Providers
- For Legal Professionals
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- For Nursing Homes
- For Substance Abuse Therapy
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Government Contracts
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Home Health Care Management
- Housing Management
- Incident Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lab Integration
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile App
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Party Signing
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SSL Security
- Search/Filter
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Fields
- Third-Party Integrations
- URL Customization
- Visual Analytics
- Workflow Management
- eCards
- Total features64
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Bereavement Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Buy Side (Suppliers)
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- Dynamic Content
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Management
- Feedback Management
- File Management
- File Recovery
- File Sharing
- File Storage
- Financial Aid Management
- For Government
- For Group Therapy
- For Healthcare
- For Higher Education
- For Home Care Providers
- For Legal Professionals
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- For Nursing Homes
- For Substance Abuse Therapy
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Generative AI
- Goal Management
- Goal Setting/Tracking
- Government Contracts
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Home Health Care Management
- Housing Management
- Incident Management
- Income/Expense Tracking
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lab Integration
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile App
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Party Signing
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SSL Security
- Search/Filter
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Fields
- Third-Party Integrations
- URL Customization
- Visual Analytics
- Workflow Management
- eCards
Integrations
- Total integrations96
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Analytic Call Tracking
- Apify Custom Web Scraping & RPA Solutions
- Asana
- Assignar
- Azure DevOps
- Basecamp
- BigCommerce
- Bloomerang
- BlueSnap by Payroc
- Box
- Brevo
- BugHerd
- Calldrip
- Campaign Monitor by Marigold
- CardConnect
- Checkvist
- Clearout
- ClickUp
- Clinked
- Cloudinary
- Commusoft
- Constant Contact
- Copper
- Crowdin
- Customerly
- Deputy
- DeskTime
- Discord
- Donately
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- EngageBay CRM
- Evernote Teams
- Fellow
- FogBugz
- Frame.io
- Freshdesk
- GatherContent
- GetResponse
- Gmail
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Docs
- Google Drive
- Google Sheets
- Google Sites
- Guru
- Help Scout
- HelpDesk
- HelpSpot
- Highrise
- Hive
- HubSpot CRM
- HubSpot Marketing Hub
- IFTTT
- Jira
- Jitbit Helpdesk
- Joomla
- Keap
- Keygen
- Kit
- Klaviyo
- Knack
- Leave Dates
- Linear
- Lokalise
- Lucidchart
- Mad Mimi
- MailerLite
- Make
- Manifestly
- ManyChat
- MariaDB
- Meta for Business
- Microsoft Excel
- Microsoft OneNote
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Microsoft To Do
- Miro
- Mojo Helpdesk
- Mollie
- MongoDB
- MyVR
- Myphoner
- Netskope One Platform
- Notion
- Novocall
- OneDrive
- Ontraport
- OpenAsset
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal
- PayPal Enterprise Payments
- PayPal Invoicing
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Placetel
- Podio
- Productboard
- Quantive StrategyAI
- Redmine
- Salesforce Platform
- Salesforce Sales Cloud
- Salsa Engage
- SendGrid
- Set a Time
- Slack
- SmartFile
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe
- Tallyfy
- Thinkific
- TimeLive
- Trail Agent Builder
- Tray.io
- Trello
- Typeform
- Unbounce
- Unito
- VerticalResponse
- VirtualPBX
- Virtuous
- Weebly
- Wheelbase Pro
- WordPress
- Worldpay for Enterprise
- Wrike
- Ycode
- Zadarma
- Zamzar
- Zapier
- Zendesk Suite
- Zenfolio
- Zenkit
- Zoho CRM
- Zoom Workplace
- actiTIME
- airfocus
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
- nTask
- noCRM
- Total integrations90
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Analytic Call Tracking
- Apify Custom Web Scraping & RPA Solutions
- Asana
- Assignar
- Azure DevOps
- Basecamp
- BigCommerce
- Bloomerang
- BlueSnap by Payroc
- Box
- Brevo
- BugHerd
- Calldrip
- Campaign Monitor by Marigold
- CardConnect
- Checkvist
- Clearout
- ClickUp
- Clinked
- Cloudinary
- Commusoft
- Constant Contact
- Copper
- Crowdin
- Customerly
- Deputy
- DeskTime
- Discord
- Donately
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- EngageBay CRM
- Evernote Teams
- Fellow
- FogBugz
- Frame.io
- Freshdesk
- GatherContent
- GetResponse
- Gmail
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Docs
- Google Drive
- Google Sheets
- Google Sites
- Guru
- Help Scout
- HelpDesk
- HelpSpot
- Highrise
- Hive
- HubSpot CRM
- HubSpot Marketing Hub
- IFTTT
- Jira
- Jitbit Helpdesk
- Joomla
- Keap
- Keygen
- Kit
- Klaviyo
- Knack
- Leave Dates
- Linear
- Lokalise
- Lucidchart
- Mad Mimi
- MailerLite
- Make
- Manifestly
- ManyChat
- MariaDB
- Meta for Business
- Microsoft Excel
- Microsoft OneNote
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Microsoft To Do
- Miro
- Mojo Helpdesk
- Mollie
- MongoDB
- MyVR
- Myphoner
- Netskope One Platform
- Notion
- Novocall
- OneDrive
- Ontraport
- OpenAsset
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal
- PayPal Enterprise Payments
- PayPal Invoicing
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Placetel
- Podio
- Productboard
- Quantive StrategyAI
- Redmine
- Salesforce Platform
- Salesforce Sales Cloud
- Salsa Engage
- SendGrid
- Set a Time
- Slack
- SmartFile
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe
- Tallyfy
- Thinkific
- TimeLive
- Trail Agent Builder
- Tray.io
- Trello
- Typeform
- Unbounce
- Unito
- VerticalResponse
- VirtualPBX
- Virtuous
- Weebly
- Wheelbase Pro
- WordPress
- Worldpay for Enterprise
- Wrike
- Ycode
- Zadarma
- Zamzar
- Zapier
- Zendesk Suite
- Zenfolio
- Zenkit
- Zoho CRM
- Zoom Workplace
- actiTIME
- airfocus
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
- nTask
- noCRM
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