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Kennel Connection
5
58
4
10
3
3
2
2
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Most Trusted Pet Care Software for 25+ years
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Kennel Connection - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Kennel Connection overview
What is Kennel Connection?
Kennel Connection is offered as a desktop or web-based kennel management software that offers pet boarding, grooming, daycare, petsitting and special services centers a single and centralized platform from which to manage boarding facilities and pet grooming and training services. Incorporating an inbuilt scheduler, records management functionality and email reminders, Kennel Connection aims to deliver a comprehensive pet care management solution.
In order to manage boarding and daycare facilities effectively, Kennel Connection equips users with robust scheduling technology. With Kennel Connection’s scheduling services, users can organize and track customer bookings online quickly and easily. Moreover, Kennel Connection’s inbuilt scheduling tools serve to support pet grooming and training operations by enabling users to handle employee work timetables as well as schedule the classes, in-board training and one-on-one sessions. To enhance user productivity, Kennel Connection allows users to create recurring appointments and track grooming and training activity.
Besides scheduling and tracking activity, Kennel Connection permits users to manage client and pet records and documentation, organize client waiting lists and automate SMS and email reminders. Furthermore, users can email invoices to clients, manage discount and loyalty programs and determine employee access controls conveniently online. Kennel Connection also promotes a number of add-on modules and accessories cost designed to optimize business operations such as credit card processing, online reservations and QuickBooks DirectLink modules.
Kennel Connection’s user interface
Kennel Connection pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about Kennel Connection?
However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page.
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Who uses Kennel Connection?
Based on 79 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Kennel Connection's key features
Most critical features, based on insights from Kennel Connection users:
All Kennel Connection features
Features rating:
Kennel Connection alternatives
Kennel Connection pricing
Pricing plans
Pricing details:
User opinions about Kennel Connection price and value
Value for money rating:
To see what individual users think of Kennel Connection's price and value, check out the review snippets below.
Patricia B.
Owner
Patricia B.
Owner
Kennel Connection integrations (2)
Integrations rated by users
We looked at 79 user reviews to identify which products are mentioned as Kennel Connection integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
“Customer review requests”
Jessica H.
Office Manager
Kennel Connection customer support
What do users say about Kennel Connection customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Kennel Connection customer support.
The majority of users praise Kennel Connection's customer support for being quick, accessible, and resolving issues efficiently.
Common user feedback highlights the support team's deep product knowledge and helpfulness in finding solutions and offering guidance.
Widely noted by reviewers, customer service is personable, available via multiple channels, and goes above and beyond expectations.
Support options
Training options
To see what individual users say about Kennel Connection's customer support, check out the review snippets below.
“All of the support from kennel connection has been wonderful.”
Melanie P.
Owner/Operator
“In summary, my longstanding relationship with Software Connection has been marked by reliability, innovation, and outstanding customer service.”
Christina W.
President
“However, i don't like the change in self updates, the lose of personal support page and the ability to make change suggestions from the support page.”
Christina W.
President







