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Identifix Shop Manager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Auto shop management tool for automotive and repair services
Table of Contents
Identifix Shop Manager - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Identifix Shop Manager overview
What is Identifix Shop Manager?
Identifix Shop Manager is a cloud-based auto repair software that helps businesses in the automotive industry access original equipment manufacturer (OEM) services and repair information. The built-in estimating tools allow users to check equipment availability and price, create multiple jobs, build recurring task templates, and send estimates to customers via email.
It helps manage daily activities, from generating accurate repair orders to optimizing inventory and analyzing business metrics. The software enhances efficiency with digital inspections, steady workflow strategies, and clear communication. It modernizes customer interactions with digital messaging, customized repair orders, and remote payments.
Key benefits of using Identifix Shop Manager
•The platform delivers original equipment manufacturer (OEM) information through service manuals, R&R procedures, color-coded wiring diagrams, and more to execute the repair job efficiently.
•It collects and store labor and parts information in a centralized repository, enabling users to locate parts, labor times, and costs of vehicles in real-time.
•The shop management and diagnostic platform lets professional automotive technicians identify and fix problems, track inventories, and generate custom reports on a unified platform.
Starting price
per month
Alternatives
with better value for money
Pros & Cons



Bugs and Issues
Maintenance Schedule
User Interface
Pricing
Vehicle Troubleshooting
Identifix Shop Manager’s user interface
Identifix Shop Manager pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.7
Features
4.2
Ease of use
4.0
Customer support
3.9
Reviews sentiment
What do users say about Identifix Shop Manager?
I also appreciated its user-friendly interface and the way it integrates repair data with workflow management, helping shops save time and improve accuracy.
Select to learn more
Who uses Identifix Shop Manager?
Based on 55 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Identifix Shop Manager's key features
Most critical features, based on insights from Identifix Shop Manager users:
All Identifix Shop Manager features
Features rating:
Identifix Shop Manager alternatives
Identifix Shop Manager pricing
Pricing plans
Pricing details:
User opinions about Identifix Shop Manager price and value
Value for money rating:
To see what individual users think of Identifix Shop Manager's price and value, check out the review snippets below.
Sarah C.
Manager
alex r.
service advisor
Identifix Shop Manager integrations (9)
Integrations rated by users
We looked at 55 user reviews to identify which products are mentioned as Identifix Shop Manager integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Identifix Shop Manager support options
Typical customers
Platforms supported
Support options
Training options
Identifix Shop Manager FAQs
Identifix Shop Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Identifix Shop Manager support?
Identifix Shop Manager supports the following languages:
English
Q. Does Identifix Shop Manager offer an API?
No, Identifix Shop Manager does not have an API available.
Q. What level of support does Identifix Shop Manager offer?
Identifix Shop Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support














