getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Identifix Shop Manager Logo

Auto shop management tool for automotive and repair services

Table of Contents

Identifix Shop Manager - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Identifix Shop Manager overview

What is Identifix Shop Manager?

Identifix Shop Manager is a cloud-based auto repair software that helps businesses in the automotive industry access original equipment manufacturer (OEM) services and repair information. The built-in estimating tools allow users to check equipment availability and price, create multiple jobs, build recurring task templates, and send estimates to customers via email.

It helps manage daily activities, from generating accurate repair orders to optimizing inventory and analyzing business metrics. The software enhances efficiency with digital inspections, steady workflow strategies, and clear communication. It modernizes customer interactions with digital messaging, customized repair orders, and remote payments.

Key benefits of using Identifix Shop Manager

•Identifix enables users to search for the vehicle, issue, or vehicle code to complete the repair work.

•The platform delivers original equipment manufacturer (OEM) information through service manuals, R&R procedures, color-coded wiring diagrams, and more to execute the repair job efficiently.

•It collects and store labor and parts information in a centralized repository, enabling users to locate parts, labor times, and costs of vehicles in real-time.

•The shop management and diagnostic platform lets professional automotive technicians identify and fix problems, track inventories, and generate custom reports on a unified platform.

Starting price

289flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture
Verified reviewer profile picture
Verified reviewer profile picture

Bugs and Issues

Maintenance Schedule

User Interface

Pricing

Vehicle Troubleshooting

Identifix Shop Manager’s user interface

Ease of use rating:

Identifix Shop Manager pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(7)
3-4(15)
5(33)

What do users say about Identifix Shop Manager?

I also appreciated its user-friendly interface and the way it integrates repair data with workflow management, helping shops save time and improve accuracy.

Select to learn more


Who uses Identifix Shop Manager?

Based on 55 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Automotive
Transportation/Trucking/Railroad
Oil & Energy

Use cases

Auto Repair
Auto Dealer

Identifix Shop Manager's key features

Most critical features, based on insights from Identifix Shop Manager users:

Estimating
Quotes/Estimates
Maintenance scheduling
Service history
Chat/Messaging
Multi-Location

All Identifix Shop Manager features

Features rating:

Activity dashboard
Communication management
Accounting
Billing & invoicing
Inventory management
Appointment scheduling
Employee scheduling
Inspection management
Records management
Reporting & statistics
Third-Party integrations
Work order management
Workflow management

Identifix Shop Manager alternatives

Identifix Shop Manager logo

Starting from

289

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ARI logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AutoLeap logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AutoRepair Cloud logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Identifix Shop Manager pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Launch

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Repair Orders
  • Workflow
  • Digital Vehicle Inspections
  • Labor Guide
  • Electronic Parts Ordering
  • Integrated Payments
  • Vin Decode
  • Standard Reports
  • Direct Hit Integration

Evolve

289

Per month

Features included:

  • Everything in Launch
  • Unlimited End Users
  • Gross Profit Parts Matrix
  • Labor Matrix
  • Actual Tech Labor Rate
  • Accounts Receivable Statements
  • Service Clocks

Thrive

389

Per month

Features included:

  • Everything in Evolve
  • Native Parts
  • OE Specs
  • Way Text plus Messenger
  • Maintenance Builder
  • Remote Signature Capture
  • Multi-Location

Dominate

489

Per month

Features included:

  • Everything in Thrive
  • Analytics
  • Query Building
  • Coaching Reports
  • Report Email Automation
  • Global Canned Jobs

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Everything in Dominate
  • Dedicated Account Manager
  • Quarterly Business Reviews
  • Dedicated Implementation Team

User opinions about Identifix Shop Manager price and value

Value for money rating:

To see what individual users think of Identifix Shop Manager's price and value, check out the review snippets below.

“Customer support is amazing you get one guy his actual cell number it’s direct communication they take wonderful care of you while your learning the system and when you need help.”
SC

Sarah C.

Manager

“Love the help and resources this program provides. It is easy to use and if you need help using it or if the information that you are looking for is not there, you can always call to get help.”
ar

alex r.

service advisor

Identifix Shop Manager integrations (9)

Integrations rated by users

We looked at 55 user reviews to identify which products are mentioned as Identifix Shop Manager integrations and how users feel about them.

PartsTech logo
PartsTech

Integration rating: 5.0 (1)

Identifix Shop Manager support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support

Training options

Webinars
Documentation
Videos

Identifix Shop Manager FAQs

Q. Who are the typical users of Identifix Shop Manager?

Identifix Shop Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Identifix Shop Manager support?

Identifix Shop Manager supports the following languages:
English


Q. Does Identifix Shop Manager offer an API?

No, Identifix Shop Manager does not have an API available.


Q. What level of support does Identifix Shop Manager offer?

Identifix Shop Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support

Related categories