Metrilo - 2026 Pricing, Features, Reviews & Alternatives

Metrilo’s eCommerce CRM provides users with access to customer profiles containing their contact details, actions on site, order history, product interactions and revenue, devices used, and any notes or tags added by users. A range of combinable filters let users segment their customers for targeted marketing, with dynamic updates of saved segments with any customers who meet the segment criteria.

Metrilo’s personalized marketing emails are designed to fight cart abandonment and drive repeat sales. Emails can be sent automatically based on a variety of customer actions and trigger events, and personalized with information from customer profiles. The visual email builder allows users to create custom emails with featured products, coupons, images, and company branding. Campaign performance is tracked and analyzed automatically, with users able to see open, click, and conversion rates, and the revenue generated by each campaign.

Metrilo offers official eCommerce analytics plugins for WooCommerce, Magento and Shopify, providing users with actionable insight into their store’s performance. Order statuses are updated in real time to give users accurate revenue calculations, and users can track one-time vs returning buyers, cart abandonments rates, checkout completing, customer lifetime value, average order values, revenue per visitor, conversion rate by device, and more.