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Nextdoor Logo

Networking platform that connects communities and neighbors

Nextdoor Pricing, Features, Reviews and Alternatives

Nextdoor FAQs

Q. Who are the typical users of Nextdoor?

Nextdoor has the following typical customers:
Freelancers, Public Administrations, Small Business

These products have better value for money


Q. What languages does Nextdoor support?

Nextdoor supports the following languages:
English


Q. Does Nextdoor support mobile devices?

Nextdoor supports the following devices:
Android, iPad, iPhone


Q. Does Nextdoor offer an API?

Yes, Nextdoor has an API available for use.


Q. What level of support does Nextdoor offer?

Nextdoor offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum

Nextdoor product overview

What is Nextdoor?

Nextdoor is a neighborhood platform that connects communities and facilitates the exchange of valuable information, goods, and services. Designed to be the hub for local connections, Nextdoor empowers neighbors to stay informed, support one another, and engage with the surrounding environment.

Key benefits of using Nextdoor

  • Connect with neighbors to exchange local recommendations, buy/sell items, and stay informed about the neighborhood
  • Join a network of verified residents and local businesses in the community
  • Get real-time updates and information from public agencies and local news sources
  • Access a trusted platform to securely connect with people
  • Discover local happenings, events, and businesses in local area
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    FAQs/Forum

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    Pricing range

    Starting from

    9

    /user

    Per month

    Free plan
    Free trial
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    Why am I seeing this?

    Nextdoor features

    Functionality

    3.9

    /5

    92

    Total features

    9

    1 categories

    Most valued features by users

    Alerts/Notifications
    Activity Tracking
    Activity/News Feed
    Advertising Management
    Chat/Messaging
    Commenting/Notes
    Engagement Tracking
    Group Management

    Functionality contenders

    Nextdoor users reviews

    Overall Rating

    3.9

    /5

    92

    Positive reviews

    73

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.97/10
    Rating distribution

    5

    4

    3

    2

    1

    42

    25

    9

    2

    14

    Pros
    Love that this is a way to get connected with my neighbourhood and stay aware of what's happening. Love the ability to ask for recommendations for quality companies for repair/household jobs.
    I loved having all the information from my neighborhood in one app. It is really nice to be connected with your neighbors and now what is going on around the hood.
    Nextdoor brings social networking to the neighborhood. I love how this software not only allows me to connect with my neighbors, but is a great advertising tool.
    Cons
    My experience is next door company is hell may be they can try to change name next door hell I won't recommend to contractor may be this ppl don't know how hard contractor make money to pay them.
    Guidelines are subjective and their immediate response is to ban members for a month for each violation. Not turning off comments, deleting posts, or even letting members know why.
    Terrible experience with the worst humanity has produced.

    Overall rating contenders

    JA
    AvatarImg

    Jason A.

    Sergeant

    Public Safety, 201-500 employees

    Review source

    Overall Rating

    Great way to communicate with local neighborhoods

    Reviewed 3 years ago

    Transcript

    Jason: Hi, my name is Jason. I am a Lieutenant. I give Nextdoor a five out of five. And for more ratings...

    AS
    AvatarImg

    Allison S.

    administration

    Computer Software, 11-50 employees

    Review source

    Overall Rating

    serves its purpose

    Reviewed 3 years ago

    Transcript

    Allison: So my name's Allison. I'm a law firm manager. I give Nextdoor a four, and see below for more...

    AvatarImg
    AvatarImg

    Misty B.

    Hospitality, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Would you be my NEIGHBOR.

    Reviewed 3 years ago
    Pros

    The most I like about the nextdoor software is that you know what's going on around you.

    Cons

    What I liked least about the nextdoor software is I wish there was a section for like stuff for sale.

    CS
    AvatarImg

    Charles S.

    Writing and Editing, self-employed

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Free advertising through neighborhood connections

    Reviewed a year ago

    Overall a wonderful platform to know your community and promote your business at a local level.

    Pros

    You can promote your products and/or services to your neighborhood without really having to invest on paid advertising. The platform has options to join relevant groups, connect with clients and promote your business free of cost.

    Cons

    ‘Connect with neighbors’ suggestion feature is sometimes annoying. It shows up even if you choose to make it disappear.

    TM
    AvatarImg

    Tonya M.

    Real Estate, 10,001+ employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Beware if your neighbor is a COP - ACAB

    Reviewed 2 years ago

    Horrible. Customer support is a joke, and their privacy policies are going to get them sued, sooner or later.

    Pros

    Nextdoor is just a spying tool for real estate agents and developers. It delivers no value to users, who are the product that Nextdoor collects information about, then re-sells.

    Cons

    No cons were added to this review

    SV
    AvatarImg

    Stanislav V.

    Architecture & Planning, 11-50 employees

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Great resource that connects neighbors and commuinty

    Reviewed 3 years ago

    I really loved it and found it very helpful way to connect to my neighbors however obviously the reach is limited to only the people who want to use it so it's only effective as who's actually using it.

    Pros

    What I like most is that it's a tool that can connect a community and neighbors. It allows us to talk and communicate and spread what's most important in the community what resources are available. It is a tool to allow to discuss concerns people may have. I don't believe there's anything that does the same thing out there.

    Cons

    The only thing I don't like is when people get off topic and start ranting and general comments become politicized. So it's not really a comment on the next door it's more on the users that I miss using it.

    DF
    AvatarImg

    Daniel F.

    Financial Services, 1,001-5,000 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Getting To Know Your Neighbors

    Reviewed 4 years ago

    Nextdoor is a great tool for those who are interested in their neighborhood. Great for finding a local boy to hire for yard work, or learn about garage sales. Apart from these things, I'll stick with Facebook or Instagram as most of my interests are not bound to my neighborhood. Regarding businesses, I think it's a very good app to get awareness out if your audience is bound.

    Pros

    Nextdoor brings social networking to the neighborhood. I love how this software not only allows me to connect with my neighbors, but is a great advertising tool. Especially for small businesses in the area, it's a great way to get the word out to people in the area. This tool makes it easy to connect to a specific target audience geographically.

    Cons

    Of all the social networking tools, I find Nextdoor to be the most complicated. It does seem like it's trying to keep up with the other social networking tools and offer lots of options for people, groups, advertising, individual sales, notifications, etc. While trying to make the most of everything, it can feel like a very complicated app.

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