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OMniLeads
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open-source contact center tool for customer communication.
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OMniLeads - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2025
OMniLeads overview
What is OMniLeads?
OMniLeads is an open-source contact center solution that helps businesses manage incoming and outgoing operations. The product leverages WebRTC technology to help agents, supervisors, administrators, and clients access the system from any browser without the need for a desktop softphone application. It provides various features such as real-time metrics, reporting/analytics, quality assurance tools, and contact/campaign management capabilities. OMniLeads also includes an automatic call distributor, enabling both inbound and outbound call center functionalities, including preview dialing. Additionally, it caters to a variety of use cases, such as customer service, financial debt portfolio management, business process outsourcing, and public service contact centers.
OMniLeads’s user interface
OMniLeads reviews
Overall rating
4.2
/5
5
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.80/10
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OMniLeads's key features
Most critical features, based on insights from OMniLeads users:
All OMniLeads features
Features rating:
OMniLeads alternatives
OMniLeads
Starting from
No pricing info
Ringover
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29
/user
Per month
Convoso
Starting from
90
/user
Per month
DialedIn CCaaS
Starting from
25
/user
Per month
OMniLeads pricing
Value for money rating:
Starting from
No pricing info
User opinions about OMniLeads price and value
Value for money rating:
OMniLeads integrations (1)
Top integrations
OMniLeads support options
Typical customers
Platforms supported
Support options
Training options