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PayPal Payments vs Elavon Comparison (2026)

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Good recommendations?

PayPal Payments

Elavon

Overview

PayPal provides an end-to-end suite of tools that can integrate with a business's existing systems and service providers. Its network of shoppers and businesses provides AI-driven data insights to help businesses reach new customers and drive results.

Elavon offers payment processing solutions for businesses to accept payments in-person, online, and on-the-go. The platform features advanced security to protect data, customized reporting for insights, and industry-specific solutions for sectors like retail, healthcare, and hospitality. Recognized by Forbes as a top credit card processor in 2024, Elavon provides 24/7 customer support for merchants.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

0.09

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

26.8K

19.8K

5.3K

213

330

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

2.9

Value for money

Ease of use

Features

Customer support

32%

would recommend this app

Pros

“PayPal is the go-to for fast, secure online payments. While not a full accounting tool, it's excellent for collecting payments, sending invoices quickly, and managing basic expense tracking on the go”

Suman A.

Owner,Bookkeeper,TAxPreparer

“The sandbox environment works well enough for testing different payment scenarios before you push anything to production. Plus, the transaction logs are detailed, which really helps when you're debugging failed payments or trying to track down issues our users report.”

Yusuf O.

Lead Software Engineer

“Using PayPal’s instant transfer feature has saved me a lot of hassle. Whenever I need to move money between my business account and personal wallet, the button pops up right in the checkout and the funds arrive within minutes, so I never have to wait for a bank transfer to clear.”

Jessica P.

Finance Manager

Pros

“Being able to pass the processing fee on to the guest was a big plus and gave us more flexibility when pricing custom events.”

Aireanne T.

Vice President

“Overall, I believe it's a sound system; the cybersecurity is good, and the ability to track payments and refunds is excellent.”

Kamar S.

Manager

“The only real con for Elavon would be to improve communication for customer support.”

Kristen R.

Accounting Specialist

Cons

“While PayPal allows you to accept payments and secures everything for both parties, the payment processing fails when people want to pay with a credit card, due to too many verification steps.”

Sandra M.

Owner

“The high processing and cross-border transaction fees and strict security policies that can unexpectedly freeze accounts or hold funds without fast access to human customer support is the biggest pain point for me”

Ekpono A.

Software Engineer

“Customer support repeatedly provided generic responses without explaining the reason for the suspension or offering any meaningful appeal process. While PayPal excels in ease of use and is a trusted payment option for customers, the possibility of losing access to your account without explanation makes it difficult for me to recommend relying on it as your primary payment processor.”

Victoria T.

Self-Employed

Cons

“I found the constant requests for security verification highly annoying and unnecessary.”

Daniel R.

Manager

“I’ve had instances when it’s taken awhile to get a customer service rep on the phone to help.”

Abe N.

Founder and owner

“Overall, I reached out in hopes of speaking with whom I was told was my account manager whose name is [sensitive content hidden] I in turn, was told that the representative reached out to [sensitive content hidden] , and also someone’s whose name started with the letter J, maybe [sensitive content hidden] upon her reaching out to escalate the situation she was told that I should not be contacting this individual neither should I know her name as if she’s some person that I am after I only want information and this was very rude to even have this information relayed to a customer horrible customer service and you should be ashamed of even having someone say that to a customer horrible, horrible stay away from Elavon.”

LaQuita D.

Owner