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Square Point of Sale vs PayPal Comparison

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Overview

Category Leaders

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts,...

Category Leaders

PayPal Commerce Platform is a comprehensive solution designed to serve your business needs and your customers, whether you’re...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

2.8K

5

4

3

2

1

2.1K

581

118

30

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

18.6K

4.9K

983

186

265

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The greatest benefit that came from this software, for me, is the ability to conduct business, specifically, complete a payment transaction, no matter where you are located.
Square is an awesome piece of software to use. The retail side has great capabilities for sales, inventory, gift cards, rewards, and much much more.
Square is very simple to learn and use as an end user, and it has gain a lot of popularity recently, customers feel more and more comfortable with this system.

Pros

What I like the most about paypal is, it is easy to use in paying and most of all paypal giving a gift reward in every users.
The Paypal program is very wonderful. The ease in depositing and withdrawing is very distinguished.
Love the ease of use and the ease of implementation/integration within other websites and platforms to capture payment.

Cons

If I am to complain about something I would complain about the percentage I am giving back to square but that it the cost of doing business.
The only thing that has ever been slightly frustrating is the traditional card reader being sensitive when swiping cards. Sometimes I'll have to try 3-4 times to get it to register.
I dislike that it fails sometimes and it is not accessible at many different vendors and restaurants.

Cons

However, people also get blocked by PayPal without any warning and they can freeze and hold the money from that account that makes annoying things to the user.
Also, I do worry about storing my bank account information for a service like PayPal. They might be insured against fraud, but I still worry sometimes that my account information will be stolen.
This becomes a problem when you need money quickly. IPN and PayPal API are unstable, often messing up transactions, especially if they involve limited items and need verification as soon as possible.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features100
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Anomaly Detection
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Check Fraud Detection
  • Clock In/Out
  • Commission Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Invoices
  • Customizable Reports
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Delivery Management
  • Device Enrollment
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Financial Analysis
  • Financial Reporting
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Fraud Detection
  • Gift Card Management
  • In-Person Payments
  • Internal Fraud Monitoring
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Marketing Reports
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Management
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • QR Codes
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Remote Access/Control
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Risk Analysis
  • Risk Management
  • Role-Based Permissions
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduled/Automated Reports
  • Search/Filter
  • Security Management
  • Self Service Portal
  • Separate Checks
  • Shipping Management
  • Social Media Integration
  • Split Checks
  • Stock Management
  • Tax Calculation
  • Third-Party Integrations
  • Tips Management
  • Transaction History
  • Transaction Monitoring
  • eCommerce Management
  • Total features76
  • ACH Payment Processing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Anomaly Detection
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Billing Portal
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Check Fraud Detection
  • Clock In/Out
  • Commission Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Custom Cake Orders
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Invoices
  • Customizable Reports
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Visualization
  • Debit/Credit Card Processing
  • Deferred Billing
  • Delivery Management
  • Device Enrollment
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Financial Analysis
  • Financial Reporting
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Jewelry Stores
  • For Liquor Stores
  • For Restaurants
  • For Retail
  • For Small Businesses
  • For iPad Devices
  • Fraud Detection
  • Gift Card Management
  • In-Person Payments
  • Internal Fraud Monitoring
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Labor Cost Calculator
  • Layaway Management
  • Loyalty Program
  • Marketing Reports
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Store
  • Multiple Payment Options
  • Offline Access
  • Online Invoicing
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Ordering Automation
  • PCI Compliance
  • Partial Payments
  • Payment Fraud Prevention
  • Payment Options
  • Payment Processing
  • Payment Processing Services Integration
  • Performance Management
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • QR Codes
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Receipt Management
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Remote Access/Control
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Risk Analysis
  • Risk Management
  • Role-Based Permissions
  • Sales History
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduled/Automated Reports
  • Search/Filter
  • Security Management
  • Self Service Portal
  • Separate Checks
  • Shipping Management
  • Social Media Integration
  • Split Checks
  • Stock Management
  • Tax Calculation
  • Third-Party Integrations
  • Tips Management
  • Transaction History
  • Transaction Monitoring
  • eCommerce Management

Integrations

  • Total integrations105
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net
  • Total integrations1288
  • Dynamics 365
  • Dynamics 365 Business Central
  • FreshBooks
  • Gmail
  • HubSpot CRM
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Sage Intacct
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

MF
AvatarImg

Matthew F.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Integrates well into your website

Reviewed 5 years ago

Good service and better than paypal.

Pros

I use and still use paypal but they have way to many fees. Square doesn't have fees for the service I use outside the transaction charge. It integrates into your website for free! Paypal charges like $30 a month for that service or more.

Cons

I wish there was an option to pay for the service per month rather than a transaction charge. Let me explain...instead of paying 2.75% per transaction there could be an option to pay a monthly charge which would be less in the aggregate.

MF
AvatarImg

Monica F.

Alternative Medicine, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Easy to use

Reviewed 5 years ago
Pros

This is a great option if you don’t have a lot of processing volume and if you don’t want to be locked into a contract.

Cons

2.75% is higher than PayPal or other similar processors.

HT
AvatarImg

Hayley T.

Design, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Great software

Reviewed 5 years ago

Love it. Will recommend to anyone over PayPal

Pros

Easy to use. Can take anywhere. Makes direct sale so much easier. Most people prefer to Pay with card this makes it possible

Cons

Nothing it’s a great product. Constantly updating to fix any issues

AvatarImg
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Doug E.

Information Technology and Services, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square Payments

Reviewed 5 years ago
Pros

Easy to use for accepting payments. Plugs in for swiping cards and accepts manual entries.

Cons

Works the same as PayPal reader and app. Nothing new here.

HL
AvatarImg

Hannah L.

Events Services, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Take payments from anyone!

Reviewed 5 years ago
Pros

Take payments from anyone on your phone! Connects right to your PayPal.

Cons

processing fee for each charge, can take several days to transfer to your bank.

LM
AvatarImg

Lauren M.

Retail, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Comparison to Paypal

Reviewed 7 years ago
Pros

I have both a Square and a Paypal reader. I find myself always reaching for Paypal. Square is great, don't get me wrong, but I am more familiar with Paypal so I go with what I know. Square comes with a cute little reader for point of sale transactions. The app works. I've never experienced a glitch. There are many opportunities for customization of inventory as well.

Cons

I just find that the checkout process is a bit...cumbersome. It's just the layout. It's not awful, but I don't prefer it.

NA
AvatarImg

Navine A.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Love Love Square

Reviewed 5 years ago

Overall, I prefer square any day over stripe and PayPal payments.

Pros

Love live square. Love that it can be used for both in store and online payments. It sync with my quickbooks which saves me a whole lot of time. It gives detail daily reports which includes best seller of the day, number of sales, number of products sold and what type of product sold, taxes paid, types of payment the customers used, plus it syncs with my online store inventory. Square gives you all the detail info you never realized you need till you need it all in one place. So easy to use and tailored for retailers. Love the Apple Pay feature too.

Cons

My big con with square integration is it doesn’t sync well with bigcommerce. By that I mean, my online sales gets imported as a custom order so there is no itemized list of what the customers bought. Also with bigcommerce, there is no way for me to take Apple Pay or other digital wallet payments. Square does have digital wallet payment options with their square space shopping cart. Fingers crossed they will fix this custom import stuff soon.

TF
AvatarImg

Thomas F.

Financial Services, 1,001-5,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Hassle free

Reviewed 3 years ago

Fair and decent. No complaints and a good alternative to PayPal.

Pros

Fees were low, set up was quick and customer service is fair. Overall a good merchant to use if not wanting to go through all the paperwork with regular merchants.

Cons

Price of the unit is a bit high but still fair. Security is a bit strict but I suppose that is good for protecting the community.

JS
AvatarImg

Justine S.

Marketing and Advertising, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Resource for your business

Reviewed 4 years ago

I would have loved it if I could use my cards or PayPal account

Pros

I like that it can and will transfer right to your bank account and that you can take payment right through your phone.

Cons

There is no other way to use it without a bank account. You can not even link it to your PayPal. I understand the security of it.

CD
AvatarImg

ClarDarian D.

Veterinary, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square up

Reviewed 2 years ago

Perfection 10-10

Pros

It's easy to use. PayPal sometimes makes you do too much and their customer service sucks

Cons

The length of took for some of my transactions to deposit

AR
AvatarImg

Verified reviewer

Hospitality, 501-1,000 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square is good but you PAY for it

Reviewed 5 years ago

offsite and no internet except cell phones this is a CLEAR winner.

Pros

super easy to use for my clients. If they cant afford a super POS this is what they use. Can use offsite with a cell phone and boom. Take credit cards. I mean. Jetsons it is. I love

Cons

very expensive fees associate with it. Its part of paypal I think so its very big brother...

CT
AvatarImg

Crisalyn T.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Great system I’ve used it as a business and a customer however not competitively priced

Reviewed 5 years ago

Overall I’m happy with square I use it and Venmo/PayPal because it’s free also PayPal has the tools for shipping built into their system so I can easily use that. Another plus for PayPa is that it has email functions.

Pros

I love that the square POS it’s simple to process purchases and sales. Very user friendly easy to input items sku number and names and addresses and create invoices and receipts to be emailed or texted to customers.

Cons

Not competitively priced the fees are not as low as other point of sales. They have built a great name and can charge higher prices.

AvatarImg
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CharRon S.

Entertainment, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square point of sale with a tablet in my hand

Reviewed 2 years ago

Square is mostly use in several small businesses even in swap meets and outside events. So, Point of sale can help small business owner do pop up shops anywhere.

Pros

I mostly take a tablet to my shows so I can sell merchandise. I enjoy the interaction with patrons and collect money and contracts. You can even purchase card readers and square register.

Cons

There is alot programs that work the same way like paypal or stripes. So, it is, mostly, preferance.

AvatarImg
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Athena P.

Wholesale, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

A huge help when running estate sales

Reviewed 4 years ago

Square point of sale has been a great asset allowing us to take card payments not only in person when we run an estate sale but also over the phone for clients who wish to pay their invoices with a card versus a check. The option of a text or email receipt is also very helpful for those who want proof of purchase/payment when we don't have a printer onsite.

Pros

It allows us to take card payments for any amount using the app when a customer doesn't have cash instead of the risk of taking a check.

Cons

The processing fees are competitive with other services such as PayPal but still high and cut into our profits.

PG
AvatarImg

Paul G.

Recreational Facilities and Services, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Excellent POS System

Reviewed 7 years ago

Fast and easy setup. Accurate customer contact information stored in the "cloud".

Pros

The best part of Square POS is the ability to retain customer records and export them to our database. Square is also less expensive than many of the other POS systems. It's easy to use, very intuitive and is worth the setup and integration. We use Square at Trade Shows and Conferences for in person point of sales. This is also the best due to the chip card and apple pay capabilities.

Cons

It can be expensive to refund money, as the fees are not returned, like they are with PayPal. So, it is important to know that you won't get a return ahead of time for the service or product you are selling. Otherwise, we will use PayPal

MW
AvatarImg

Megan W.

Photography, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Good for on the spot transactions

Reviewed 4 years ago

Square makes it easy it’s swipe your customers card then and there. Very easy to use.

Pros

The best thing about Square is that you can swipe your payments right there on the spot. No waiting for payment to come through later or for client to forget and need to be reminded. It happens at that moment.

Cons

It’s very similar to PayPal in transaction use. There’s nothing I don’t like. It’s just nice to have another payment method.

MJ
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Mike J.

Entertainment, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square Is A Good Alternative For On The Go

Reviewed 6 months ago

I only Square occasionally but it isn't my go to for purchases. It's handy but I use PayPal more.

Pros

Square is a good for sales in person or on the go. Tracks sales and gives all needed purchasing info.

Cons

The fees are obviously a point to consider and payouts can take a bit to receive.

JR
AvatarImg

Jennifer R.

Retail, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Perfect for Small Businesses

Reviewed 5 years ago

Since using Square for my small business, I have felt more professional and organized. I was using PayPal before this, and I just felt like my customers deserved better. Square gave me options that I did not have with PayPal and made my transaction process smooth and seamless.

Pros

I love that Square is so easy to use and set up. I run a small company where I sell customized products. Square is perfect because for my company because of the low fees, quick set-up and free initial square reader. In addition, the inventory control option is just so amazing and simple. I can add and control inventory (even add photos) from the app with ease. I can also create and edit prices while creating customer inventories. Square helps my small business feel professional.

Cons

There is nothing I do not like about Square. It is the most professional off all inexpensive point of sales and is perfect for a small business.

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Nicole K.

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Square Point of Sale logo

Square Point of Sale

Easy and use it anywhere

Reviewed 6 years ago
Pros

I use the free card reader with it, and it does take chips, unlike the PayPal here. You can also do manual entry if necessary.

Cons

Have not found any problems yet, so I haven't contacted customer service and can't rate that aspect of it.

ML
AvatarImg

Mary L.

Financial Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Great for all size businesses

Reviewed 9 months ago

Square is a stellar POS system, living up to its reputation for user-friendliness and efficiency. With its sleek design and seamless functionality, it's a top choice for businesses seeking a reliable and easy-to-use POS.

Pros

Square offers a seamless point-of-sale experience, combining intuitive design with robust functionality. Its ease of use makes it a winning product.

Cons

While Square excels in many areas, their fees are slightly higher than competitors like PayPal. Wish there were most cost efficient options for smaller businesses.

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Mark L.

Hospital & Health Care, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Square Point of Sale logo

Square Point of Sale

Square is simply the ultimate payment processor.

Reviewed 2 years ago

We suffered one month with PayPal as our payment processor. At the time, nearly all payments were going through them, and PayPal decided to hold nearly all of our money earned for the month. They held it for 30 days. It could have destroyed our business. Our customers, who support our work, were furious to find out that their money was taken from them and was being held without explanation by PayPal, for 30 days. Fortunately, Square was there to provide superior service. We have never had that issue with Square. We tried PayPal again for a few months with one customer, and, after a several months of no problem, they held the money again! No explanation other than they just do that sometimes.

Pros

I love how easy it was to sign up for the service, and they provide some protection against chargebacks. And, they do not hold your money like PayPal.

Cons

Sometimes, the interface can be a little confusing, but it's not too bad.

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Tonji W.

Furniture, 5,001-10,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Square Point of Sale

Square

Reviewed 2 years ago

I have never had any problem with square point of sale. It works easy and can be used anywhere to complete a transaction.

Pros

Square point of sale is easy to use with an android phone doing payment transactions. It also allows receipts through your email . If cars is not available you can key in credit card number

Cons

None of the features are missing. The only con about this software is its competition paypal reader it can do the same and has the same reader.

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Alan H.

Higher Education, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Square Point of Sale

Square>PayPal (for the most part)

Reviewed 6 years ago
Pros

For our purposes, we have a Cash.me (Square Cash) account and our own Square account as well for more formal things like invoicing advertising clients and the like. Setup is a breeze, so is putting in bank accounts. We love the instant deposit feature and like it even more that the threshold is cut in half from 50 to 25 for the instant deposit. The invoicing tool is actually quite simple to use, but with a full set of features for invoicing, down to granular detail.

Cons

Square integration into a website requires a third party backend to do so, something that PayPal does not require, making them easier to integrate into one's website without giving up info to a third party backend, which in itself can costs hundreds, if not thousand of dollars. Allowing webmasters to integrate and plug in directly into the Square payment backend like PayPal does would create more customers.

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Elise P.

Financial Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale

Square is super easy, has lots of functionality

Reviewed 6 years ago

I have recommended Square to friends over PayPal or Etsy for POS systems. The % they take is reasonable, it's easy to use, and has plenty of options.

Pros

Lots of functionality, especially for adding options/add ons for items. Fast transactions. Secure sales with the chip reader. Super user friendly.

Cons

The only con would be that the chip reader doesn't come standard. Considering the shift in cards these days, I think that should be the default, not just the swiper.

TM
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Tina M.

Cosmetics, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Square Point of Sale

Great CC processing

Reviewed 3 years ago

With Square I was able to open my inventory to more customers. Square seems to make my customers more comfortable than say PayPal or Venmo.

Pros

Square makes accepting credit and debit cards so easy! With either online or mobile you have the power to send invoices and collect payment.

Cons

Setup can get a little confusing. Also, make sure to turn off taxes if you do not collect sales tax.

TB
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Tatenda B.

Computer Software, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal logo

PayPal

paypal is an easy to recommend to every new user

Reviewed 4 years ago

Shop for point of sale systems.

Pros

The platform allows customers to pay with credit cards, bank transfers or online accounts

Cons

it charges you to receive money. So its a big disadcantages for eBay sellers

CH
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Christopher H.

Financial Services, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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PayPal logo

PayPal

PayPal Experience

Reviewed 5 years ago

PayPal has come a long ways since I first signed up, and it provides a great mechanism for paying small merchants. My hope is that PayPal continues to gain point of sale presence so that it can be used for more purchases.

Pros

I like the ease of use factor most - a quick checkout process that is also secure. My observation is that PayPal is accepted more widely than when I first signed up years ago, which adds to the value of their service.

Cons

I would love to have more ubiquitous acceptance when in person at the point of sale.

BW
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Brandon W.

Military, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal logo

PayPal

PayPal: Not Just An App, A Reliable Financial Institution.

Reviewed 2 years ago

Never have I ever had any significant problem that's stopped me from enjoying the superb functionality and financial reliability offered from PayPal

Pros

Easier payment sending system. Perfect for all your bill payment, family care and Point Of Sale needs

Cons

Recent bad reputation due to an accidental chance in the policy

KS
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Kayla S.

Professional Training & Coaching, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal

Easy to use

Reviewed 3 years ago

I'm happy with PayPal services and effectiveness.

Pros

The ability to send and recieve money easily and securely. Makes long distance point of sale a breeze.

Cons

The fees! It could be more streamlined with utilized features in a quick find location and more personalisation.

JF
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Julia F.

Hospitality, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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PayPal logo

PayPal

I highly recommend Paypal

Reviewed 4 years ago

Paypal is a great product to help manage and process business expenses and income.

Pros

Paypal is easy to use. The software has great features for managing both business expenses as well as income.We can cover all sorts of expenses including paying contractors, purchasing supplies, and even donations. I feel safe using Paypal.

Cons

I wish there were more options for making reports. They could also use an easy to use point of sale system.

CZ
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Chris Z.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PayPal logo

PayPal

CZ PayPal Review

Reviewed 4 years ago

PayPal offered an inexpensive way to collect money.

Pros

1. The software is easy to download business and credit card payment application to your iPhone or Android device. 2. Client and customers are familiar with PayPal and don’t require a PayPal account to send payment. 3. A merchant account is not required. 4. Invoices can be sent from your account and transaction tracking is available in various report formats. 5. PayPal integrates with a number of shopping cart systems.

Cons

1. PayPal charges you to receive money. 2. PayPal fees are a lot compared to other credit card or point of sale solutions.

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Bailey K.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal

Business Essential

Reviewed 4 years ago

PayPal is a business essential that works great for small businesses but handles the load as your business grows.

Pros

PayPal is great for small businesses that need a place to start for point-of-sale and transaction management. It has a variety of options for whatever tools you need.

Cons

It integrates well with websites for credit card transactions but it pushes the use of their invoices instead of other invoicing software.

CJ
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Christopher J B.

Entertainment, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal

Ease of Use in this difficult time

Reviewed 3 years ago

I use Paypal for payments from many overseas customers and vendors. It has made it very easy to get money, transfer money without contact or in person. Paypal also has been great for keeping a record of transactions. The only real downs I have is that (a) Paypal is not as often seen at Point of Sale (POS) for in person purchases (b) Paypal does not do cross over with their other product, Venmo.

Pros

easy to receive money from vendors and customers. easy to get money fast, easy to make payments and protect your bank account

Cons

Wish it would work with their other product, Venmo, wish that more stores would accept it as a payment option at Point of Sale check out.

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Greg A.

Publishing, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal logo

PayPal

Easiest Way to Buy Stuff

Reviewed 3 years ago

My experience using PayPal has been very positive. I use it as often as possible for purchasing items. I love seeing merchants and vendors who accept PayPal as a payment option.

Pros

I love it when an online merchant or business accepts PayPal. It saves me from having to enter Credit card credentials and makes point of sale so fast and simple.

Cons

I have not yet experienced any cons or noticed any negative features using PayPal

SL
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Sebastian L.

Internet, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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PayPal logo

PayPal

PayPal pros and cons

Reviewed 2 years ago

It's a must have option for any business for several good reasons I just wish their fees would be less rougher for businesses

Pros

PayPal is a trustworthy brand when it comes down to online business and that encourages people to do business with you. Also security is a major point of sale

Cons

Lots of fees and also expect delays with your money in any of sort dispute or bank transfers may take more than a couple of days to clear.

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Christopher M.

Information Technology and Services, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal logo

PayPal

Link Debit card to paypal account

Reviewed 4 years ago
Pros

Linking my debit card to paypal account for buying online goods and services adds more security to my card.It secures your debit card details without disclosure in seller point of sale.

Cons

Some online sellers don’t accept paypal payments but it is okay because i can choose and search another seller online to buy my goods and services

SB
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Sam B.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PayPal logo

PayPal

PayPal is the very best way for my customers and I to take care of business transactions.

Reviewed 4 years ago

I love PayPal, I love the ease of service, how widely applicable PayPal services are in not just or country but in the entire world. PayPal is accepted most everywhere and more people feel comfortable when issuing me for my services through PayPal. Therefore [SENSITIVE CONTENT HIDDEN] has brought my business actual revenue I wouldn't have had simply for customers being at ease with PayPal.

Pros

PayPal is hands down the best provider of Point of sale services and that includes any of the free associated with using PayPal services. (Just make sure you get the business prepaid debit card)!

Cons

The fact that they have so many restrictions and safegaurds. It is a good thing to have safegaurds in place to protect not only customers and your clients, but also in orienting the laws of our land, but really PayPal? You do to much and that's got to cost you gotta money.

MF
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Michelle F.

Retail, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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