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Salesforce for Travel & Hospitality Logo

Personalize the travel experience.

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Salesforce for Travel & Hospitality - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Salesforce for Travel & Hospitality overview

What is Salesforce for Travel & Hospitality?

Salesforce for Travel & Hospitality is a cloud-based travel recommendation solution for the hospitality industry, which tracks customer preferences and allows users to provide personalized offers to their customers. It offers features such as email and digital marketing, loyalty management, sales and customer service solutions, and data analytics dashboards.

With Salesforce for Travel & Hospitality, businesses within the hospitality industry can gain a real-time overview of their customers' preferences and provide personalized offers and messages to help drive more business. The loyalty management tool helps users to set up and keep track of loyalty programs and nurture the relationships they build with their customers.

Using Salesforce for Travel & Hospitality, businesses can create customer profiles which are built using the individuals' preferences and history, allowing them to better anticipate their customers' needs, keep up with their reservations, and provide personalized customer experiences.

Starting price


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Salesforce for Travel & Hospitality reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Salesforce for Travel & Hospitality's key features

Most critical features, based on insights from Salesforce for Travel & Hospitality users:

CRM
Reporting/Analytics

All Salesforce for Travel & Hospitality features

Features rating:

Activity dashboard
Booking management
CRM
Customer database
Customer profiles
Dashboard
Discount management
Guest experience management
Loyalty program
Personalization
Promotions management
Real-Time data
Recommendations
Reporting/Analytics
Reporting & statistics
Reservations management
Travel Management
User management

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Salesforce for Travel & Hospitality support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Salesforce for Travel & Hospitality FAQs

Related categories