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Shopify vs Lightspeed eCommerce Comparison (2026)

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Good recommendations?

Shopify

Lightspeed eCommerce

Overview

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between

Lightspeed eCommerce is an eCommerce software designed to help retailers create and manage online stores to sell products. It enables businesses to import data from the previous store using CSV or XLS file formats, add customizable pricing, create discount codes, and more on a unified dashboard.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

6.7K

4.3K

1.9K

350

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

3.6

Value for money

Ease of use

Features

Customer support

48%

would recommend this app

Pros

“I use it to sell photography albums, and it provides a professional checkout experience, secure payment processing, and multiple payment options for clients.”

michael k.

President

“We use Shopify for new webshop builds, redesigns, replatforming projects, migrations and ongoing webshop optimization.”

Simon A.

Founder and Shopify E-commerce Strategist at Opklopper

“Our experience is that Shopify gives growing brands a reliable foundation for product management, checkout, payments, shipping, content, tracking, apps, integrations and international growth.”

Simon A.

Founder and Shopify E-commerce Strategist at Opklopper

Pros

“The cost was also a plus as it fits small business's without huge amounts of cashflow. ”

Steve S.

President

Cons

“Another minor frustration is that certain features and reports are only available on higher-tier plans, which can make it difficult for smaller businesses to access the tools they need without upgrading.”

Gary A.

Founder CEO

“We recently had to rest a user account, after 4 days of jumping through hoops to try and get Shopify support to fix it, they reset the wrong account (my admin account), and in the end, after 5 days of no access to our own account, I had to track down a former employee, now in a different country, to get a code to access the account. And no matter how useless the support, if you try and ask for any money back, from the substantial sums you are paying them, it seems the support are trained to completely ignore you, pretend the question doesn't exist.”

Felix N.

Founder

“Shopify charges transaction fees for using third party payment processors, but my company is not able to use Shopify Payments due to being a CBD company. While Shopify provides many tools, recommendations and suggestions, my company is unable to utilize them because of the restrictions they place on CBD companies.”

Josh A.

Co-founder, VP of Marketing

Cons

“Online Payments can be tricky Customer support not easy to get ahold of Takes awhile for email support”