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Smart IVR
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-IVR for advanced conversational phone services
Table of Contents
Smart IVR - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Smart IVR overview
What is Smart IVR?
Smart IVR is a carrier-grade interactive voice response platform that enables operators and solution providers to develop their own automated phone applications. This powerful conversational IVR supports touch tone prompts, speech recognition, scripting, and natural language processing to create rich voice interactions.
Built on open standards like SIP, VoiceXML, WebRTC, and HTML5, Smart IVR seamlessly integrates leading speech engines and APIs for text-to-speech, speech-to-text, and speech recognition. It connects to Nuance, Verbio, Google Cloud Speech, Amazon Polly, Microsoft Azure, Deepgram, and Voci to provide enterprise-grade voice capabilities out of the box. The platform also offers flexible tools to connect third party AI-based dialog engines like Dialogflow or custom conversational interfaces.
With features like dynamic call routing, call recording, database integration, SIP trunking, and more, Smart IVR simplifies and accelerates voice application development. Optimized TTS hypercaching delivers lightning-fast response times while reducing operational costs.
Smart IVR’s user interface
Smart IVR reviews
Overall rating
4.8
/5
6
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Smart IVR's key features
Most critical features, based on insights from Smart IVR users:
All Smart IVR features
Features rating:
Smart IVR alternatives
Smart IVR
Starting from
39
Per month
VoIP.ms
Starting from
1.1
Per month
Ringover
Starting from
29
/user
Per month
DeepCall
Starting from
700
Per year
Smart IVR pricing
Value for money rating:
Starting from
39
Per month
Per Feature
User opinions about Smart IVR price and value
Value for money rating:
Smart IVR integrations (5)
Top integrations
Smart IVR support options
Typical customers
Platforms supported
Support options
Training options