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Square Payments vs Elavon Comparison (2026)

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Good recommendations?

Square Payments

Elavon

Overview

Accept every way your customers want to pay with Square Payments.

Elavon offers payment processing solutions for businesses to accept payments in-person, online, and on-the-go. The platform features advanced security to protect data, customized reporting for insights, and industry-specific solutions for sectors like retail, healthcare, and hospitality. Recognized by Forbes as a top credit card processor in 2024, Elavon provides 24/7 customer support for merchants.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

2.7K

488

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

2.9

Value for money

Ease of use

Features

Customer support

32%

would recommend this app

Pros

“As a small business owner, I need tools that save me time, and Square makes it easy to accept payments, track sales, send invoices, and manage my business all in one place.”

Ajah B.

Owner CEO

“Deposits are reliable, and the mobile app allows me to monitor transactions even when I'm away from the office.”

Reyna F.

Brand Manager

“My main drawback was the processing fees, which became more noticeable as my business grew. Despite that, I think Square is a great option for small businesses looking for a reliable and user-friendly payment solution.”

Jeniffer D.

patio covers

Pros

“Being able to pass the processing fee on to the guest was a big plus and gave us more flexibility when pricing custom events.”

Aireanne T.

Vice President

“Overall, I believe it's a sound system; the cybersecurity is good, and the ability to track payments and refunds is excellent.”

Kamar S.

Manager

“The only real con for Elavon would be to improve communication for customer support.”

Kristen R.

Accounting Specialist

Cons

“The fees associated with square or astronomical; additionally, it would lose connectivity, and we had to buy special software and equipment that did not work across all devices.”

Melissa W.

Hospital administrator

“It's not the most suitable for my nonprofit needs, as it's definitely built more for commerce and the administration can be a bit tricky for volunteers.”

Ginger C.

Development Senior Manager

“Endless updates that take a lot of time, often fail and are unable to be skipped while a client is standing waiting in front of you”

Angela W.

Owner

Cons

“I found the constant requests for security verification highly annoying and unnecessary.”

Daniel R.

Manager

“I’ve had instances when it’s taken awhile to get a customer service rep on the phone to help.”

Abe N.

Founder and owner

“Overall, I reached out in hopes of speaking with whom I was told was my account manager whose name is [sensitive content hidden] I in turn, was told that the representative reached out to [sensitive content hidden] , and also someone’s whose name started with the letter J, maybe [sensitive content hidden] upon her reaching out to escalate the situation she was told that I should not be contacting this individual neither should I know her name as if she’s some person that I am after I only want information and this was very rude to even have this information relayed to a customer horrible customer service and you should be ashamed of even having someone say that to a customer horrible, horrible stay away from Elavon.”

LaQuita D.

Owner