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Survicate vs Google Forms Comparison (2026)

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4.6

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Good recommendations?

Survicate

Google Forms

Overview

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.7

11.6K

8.2K

2.9K

338

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“I appreciate the intuitive design, pre-set templates, and ready-to-use question ideas that save time while keeping surveys professional-looking.”

Pauline P.

Senior Graphic Designer

“The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action.”

Graeme T.

Group Quality Lead

“Another standout feature is their tracking system for feature requests. When a feature I suggested goes live, they notify me directly – a thoughtful touch that shows they truly listen to customer feedback.”

Vladimir P.

Senior Marketing Manager

Pros

I also really like the built in “conditional logic” , like the page branching based on what someone answers, and that makes it easier to design custom user routes, or whatever you wanna call it. Plus because it’s all cloud based, team editing feels smooth, and when you capture real time responses the automated summary charts are really handy.

Enguerran M.

Fullstack Web Developer

“I have used it for several situations at work, and I have bee able to create forms quickly that has allowed me to organize information quickly and efficiently.”

samantha h.

Administrative Assistant

“Perhaps most importantly, it offers a robust suite of features, like unlimited responses and collaborative editing, entirely for free, providing professional grade utility without the restrictive paywalls found in competing platforms”

Coral S.

L and D Advisor

Cons

“You can still embed images but it requires your own image hosting solution and embedded HTML tags, so it just takes more time and isn't very flexible.”

Gretchen N.

Director

“For example, I wanted to ask users to rate their level of technology skills on a 5-point scale and I had to hijack a CSAT for that.”

Mathilde M.

Lead user research

“The AI analysis tool needs improvement, as it is not very accurate in analyzing a qualitative output.”

Jimmy Y.

Product manager

Cons

“Lack of white labeling and branding, and missing some advanced features like complex skip logic, and specified field types such as e-signature”

Jerry L.

Lead Project Manager

“It also lacks **sophisticated logic features**, such as the ability to perform complex mathematical calculations within the form or provide detailed "save and continue" functionality for longer entries.”

Swarnika A.

Research Scholar

“The options of complex employee scheduling and the possibility of managing several class schedules are practically absent, and specialized customer care for our small education facility is unavailable.”

Blerta K.

Language Instructor