Survicate vs Google Forms

SurveyMonkey

Jotform

Typeform

Microsoft Forms

Zoho Forms

SurveySparrow

Compare Survicate and Google Forms based on features, pricing, verified reviews, integrations & more on GetApp. Find out which software is best for your business in 2026.

SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.

Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally.

Typeform is an online form builder that enables users to create interactive forms, surveys, quizzes, and polls through a drag-and-drop interface. The platform offers conditional logic, form branching, and pre-fill functionality to customize the form experience. It includes integrations with tools such as Salesforce, Google Sheets, Slack, and Zapier for automated workflows and provides GDPR-ready and HIPAA-compliant security features with data encryption and single sign-on access.

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

A/B Testing

Access Controls/Permissions

Advocate Management

Alerts/Notifications

Anonymous Feedback

Campaign Management

Conditional Logic

Continuous Feedback

Conversion Tracking

CSAT Survey Structure

Customer Engagement

Customer Experience Management

Customer Segmentation

Customizable Branding

Customizable Fields

Customizable Questions

Customizable Reports

Customizable Templates

Dashboard

Data Analysis Tools

Data Import/Export

Data Visualization

Drag & Drop

Feedback Management

For Mobile

Forms Creation & Design

For Websites

Generative AI

Geotargeting

Landing Pages/Web Forms

Lead Capture

Live Results Sharing

Mobile Survey

Monitoring

Multi-Channel Communication

Multi-Channel Data Collection

Multi-Channel Distribution

Multi-Language

Multiple Question Types

Negative Feedback Management

NPS of Customers

NPS Survey Structure

Offboarding

Onboarding

Online Polling

Performance Metrics

Process/Workflow Automation

Pulse Surveys

Question Branching

Question Library

Question Piping

Randomization

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reporting/Analytics

Reporting & Statistics

Response Management

Response Quotas

Response Validation

Review Monitoring

Review Notification

Search/Filter

Segmentation

Sentiment Analysis

Site Intercept Survey

Skip Logic

SSL Security

Support Audio/Images/Video

Survey Builder

Survey/Poll Management

Surveys & Feedback

Template Management

Text Fields

Third-Party Integrations

Trend Analysis

URL Customization

Usage Tracking/Analytics

User Research Analysis

Visual Analytics

Website Integration

Widgets

Word Clouds

Survicate

Web-based

Android

iPhone

iPad

Free

Starter

Growth

Volume

Enterprise

Senior Graphic Designer

I appreciate the intuitive design, pre-set templates, and ready-to-use question ideas that save time while keeping surveys professional-looking.

Product Marketing Specialist

It's not one of those nightmare tools where you don't know where to start and need to open the FAQs every 5 minutes. And any time I did need to read their guides, I found them very "beginner-friendly" and helpful.

Product Manager

I can create surveys in the morning and have insights about my customers by the evening.

Group Quality Lead

The AI insight tools in particular have been incredibly helpful for us as a business allowing us to quickly analyse large volumes of customer feedback and pinpoint any issues with our customer experience that require action.

Senior Marketing Manager

Another standout feature is their tracking system for feature requests. When a feature I suggested goes live, they notify me directly – a thoughtful touch that shows they truly listen to customer feedback.

Software Engineering Manager

This allows us to connect our own marketing tools with specific user responses, enabling us to analyze sign-ups and drop-offs on our platform and gain valuable insights to improve user retention and satisfaction.

IT Education PM

For example, if I want to add some instructions to a response, I use the thankyou message option as of now.

Software Engineer

The feature to export all responses into a csv also helps a lot to build custom visualizations to segregate users and understand better their feedback.

iOS Engineer

The first is for iOS in app surveys a way to detect that a user is about to be a given a survey and have the ability to not show it in that moment if they user is doing something else more important.

Head Of Information Technology

It's also invaluable for evaluating new tools and technologies, measuring team efficiency, and optimizing support processes, making it an indispensable tool for our teams.

The "Insights" feature really helps analyze answers in text.

Associate Product Marketing Manager

I've run into the scenario where I've wanted to run the same survey in different formats.

Director

You can still embed images but it requires your own image hosting solution and embedded HTML tags, so it just takes more time and isn't very flexible.

We required a solution that could seamlessly integrate with our ESP and offer in-app survey capabilities, and Survicate delivers perfectly.

Survicate is a tool that enables IT teams to turn data into actionable insights, improving service quality and user satisfaction.

Chanel monitoring analyst

It's a complete tool for our customer and user experience measurement, giving us appropiate information and feedback with its new AI module

Product manager

Its seamless integration with Intercom has allowed us to easily collect and analyze customer feedback directly within our communication flow.

Product Designer

However, occasional issues with audience targeting, lack of notifications for erros, and the manual process for uploading user lists can be frustating. Despite these drawbacks, it remains a valuable tool for gathering user feedback.

CRO Manager

I appreciate the ability to quickly extract data manually or use their clever insights AI to categorise user responses into digestible outputs.

I guess a dedicated instruction style message(and further customizations) could make more sense.

Senior Manager, Research and Insights

Survicate is an immensely robust and versatile tool that looks great and works well, but the above-and-beyond factor is their incredible attentive and responsive team that provide high-touch and timely support to make sure we're able to work as effectively as possible!

UX Researcher

I would like if in a workspace I could filter the date range of all my surveys in that workspace at the same time to view and analyse the results instead of one by one.

Salesforce Developer

Can have salesforce app to connect with Salesforce.

Template customization and the Survicate support team!

IT Business Partner

Templates are also available that help make our process efficient.

I never got any official training when I started using it for work, and I'm not very "tech-oriented", but I figured it out in a few days.

Lead of global ux research

The customer support and client management are for me the greatest value, they're super close and they work to address any concerns, bugs and feedbacks very fast - they're more a partner than a vendor.

Survicate's user interface is easy to configure and very intuitive compared to the previous survey apps we were using.

Director of Customer Experience

We were able to easily connect data to our Salesforce account as well as download reports directly from the website.

That side of the app is pretty good especially as a designer who can use it make "prototype" and test the survey before using it.

Lead user research

For example, I wanted to ask users to rate their level of technology skills on a 5-point scale and I had to hijack a CSAT for that.

We find Survicate ideal for collecting direct feedback and tailoring surveys to the specific needs of each team or project.

By providing an easy-to-use and highly customizable platform for collecting and analyzing feedback, it becomes a strategic partner for any organization seeking to optimize its technology operations.

I'm struggling to come up with anything major. If there's ever been an issue or something missing, their support team has been on it.

Business Development

I believe the step towards using AI to analyze large sets of customer feedback is the right strategic step for you product.

you can use it as a web overlay on your website as well as a link you can share.

Survicate is more limited and question options, quota design and analysis dashboard than similar vendors

The AI analysis tool needs improvement, as it is not very accurate in analyzing a qualitative output.

They'll just pop up asking if you still need help.

Customer Experience Manager

Found it hard to work out how to put email notifications on and it's not standard you have to manually set it up

Support team is very responsive i was able to get help whenever I neeeded.

Senor Marketing and CRM Coordinator

I believe this situation should be handled differently, considering we are legacy clients. While some incremental changes may be reasonable, it feels unfair to compel us to upgrade in this manner.

It would be helpful if the tool could automatically detect issues or notify users when something goes wrong.

Setting up new surveys is straightforward, whether starting from scratch, using their templates, or leveraging their AI tool.

Not exactly a negative point, but I miss the possibility of integrating Survicate with other campaign tools, such as Braze.

Product Director

they think through your use cases and have lots of features to help you with adoption and reporting

Survicate requires us to upgrade to access these features, effectively doubling our current costs.

Senior user researcher

Easy to set up surveys and analyse them (with helpful visuals) and helpful and responsive user support & customer success teams.

Community Manager

The support I received from Survicate however was a top notch!

Survey Creation

User Feedback

Customer Support

Customization Options

Response Analysis

Template Library

Integrations

Insights

Email Embedding

Data Export

Mid-size Business

Small Business

Large Enterprises

UmfrageOnline

UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Survicate vs Google Forms Comparison (2026)

Survicate

Google Forms

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives