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SurveyMonkey vs Survicate Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

65

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

5,736

2,540

419

67

35

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

5

4

3

2

1

19

4

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

As far as pricing Survey Monkey is great as its easily affordable and doesn't break the bank using it. Creating survey is super easy and time saving, but still produces top notch efficient results.

MS

Mark S.

I like that this site is easy to use and it helps to improve the workforce by taking the information from the workers.

CA

Colin A.

The survey monkey tool is absolutely helpful The integration of the existing businesses is very easy because it helps indicate which employees are happy and which ones are not.

HS

Hannah S.

Pros

I love the suggestions and the ability to edit from a template - and download results (with paying version). You do get a LOT from the free- which is also great.

CR

Caroline R.

Really good, allows us to greater understand our customers and their pains and how we can solve them.

EH

Emma H.

Love the ease of most integrations, especially Intercom, and how easy it is to create surveys - whether from scratch or from a template.

CR

Caroline R.

Cons

There should be more protection factors when approving registrations and preventing fraud.

AR

Anonymous Reviewer

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.

Susan M.

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.

PS

PRAVEEN S.

Cons

I feel like this was a misleading bait and switch by survicate. One of the worst customer service experiences I have ever had with a company.

JR

Josh R.

Horrible customer service and misleading company.

JR

Josh R.

As mentioned, lack of integrations with Unbounce and Optimizely.

Peter S.

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features50
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Conversion Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Live Results Sharing
  • Marketing Automation
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Source Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visitor Management
  • Visual Analytics
  • Website Integration
  • Total features67
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Conversion Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • For Mobile
  • For Websites
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Live Results Sharing
  • Marketing Automation
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • NPS of Customers
  • Negative Feedback Management
  • Offline Response Collection
  • Online Polling
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SSL Security
  • Search/Filter
  • Segmentation
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Source Tracking
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visitor Management
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrations188
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations51
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk