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Survicate vs SuccessBoard Comparison (2026)
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SuccessBoard
Overview
Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.
SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
99
5
4
3
2
1
69
25
4
0
1
- Value for money
- Ease of use
- Features
- Customer support
No reviews
5
4
3
2
1
0
0
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
María S.
Software Engineering Manager
Igor G.
Software Engineer
Luciana G.
Product Designer
Pros
Not enoughreviews yet
Cons
Gretchen N.
Director
Mathilde M.
Lead user research
Jimmy Y.
Product manager
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review10 months ago
- Vendor responds to reviews
- Last reviewN/A
Key features
- Total features85
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- CRM
- CSAT Survey Structure
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Churn Management
- Client Portal
- Collaboration Tools
- Conditional Logic
- Configurable Workflow
- Contact Management
- Continuous Feedback
- Conversion Tracking
- Customer Accounts
- Customer Activity Tracking
- Customer Communication
- Customer Data Management
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Campaign Management
- Email Management
- Email Marketing
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Generative AI
- Geotargeting
- Health Score
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lifecycle Management
- Live Results Sharing
- Marketing Automation
- Messaging
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Offboarding
- Onboarding
- Online Polling
- Performance Metrics
- Personalization
- Predictive Analytics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Alerts
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Retention Tracking
- Revenue Management
- Review Monitoring
- Review Notification
- SSL Security
- Search/Filter
- Segmentation
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Usage Tracking/Analytics
- User Onboarding
- User Research Analysis
- Visual Analytics
- Website Integration
- Widgets
- Win/Loss Analysis
- Word Clouds
- Workflow Automation
- Workflow Management
- Total features84
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- Behavior Analytics
- Behavior Tracking
- Behavioral Targeting
- CRM
- CSAT Survey Structure
- Campaign Analytics
- Campaign Management
- Campaign Personalization
- Campaign Planning
- Churn Management
- Client Portal
- Collaboration Tools
- Conditional Logic
- Configurable Workflow
- Contact Management
- Continuous Feedback
- Conversion Tracking
- Customer Accounts
- Customer Activity Tracking
- Customer Communication
- Customer Data Management
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Portal
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualization
- Drag & Drop
- Email Campaign Management
- Email Management
- Email Marketing
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Generative AI
- Geotargeting
- Health Score
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lifecycle Management
- Live Results Sharing
- Marketing Automation
- Messaging
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- Negative Feedback Management
- Offboarding
- Onboarding
- Online Polling
- Performance Metrics
- Personalization
- Predictive Analytics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-time Alerts
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Retention Tracking
- Revenue Management
- Review Monitoring
- Review Notification
- SSL Security
- Search/Filter
- Segmentation
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Task Management
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Usage Tracking/Analytics
- User Onboarding
- User Research Analysis
- Visual Analytics
- Website Integration
- Widgets
- Win/Loss Analysis
- Word Clouds
- Workflow Automation
- Workflow Management
Integrations
- Total integrations61
- AWeber
- ActiveCampaign
- Agile CRM
- Airtable
- Amplitude
- Braze
- Calendly
- Campaign Monitor by Marigold
- Chargebee
- Close
- Coda
- Constant Contact
- Copper
- Customer.io
- Drip
- Firmao CRM
- Freshdesk
- Freshsales
- Fullstory
- GetResponse
- Glassbox
- Google Analytics 360
- Google Chrome
- Help Scout
- HubSpot CRM
- HubSpot Marketing Hub
- InvoiceBerry
- Iterable
- Jira
- Keap
- Kit
- Klaviyo
- LiveChat
- MailerLite
- Mailgun
- Manago AI
- Marketo Engage
- Metabase
- Microsoft Teams
- Mixpanel
- Netskope One Platform
- Ontraport
- Ortto
- Peeklogic Salesforce – Jira Connector
- Pipedrive
- Productboard
- Recurly
- Reply
- Rocketlane
- Salesforce Sales Cloud
- SendGrid
- SessionCam
- Shopify
- Skyvia
- Slack
- Smartlook
- Snowflake
- Stripe Billing
- Stripe Payments
- Trello
- Twilio Segment
- UXCam
- VERO
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- Zoho Billing
- iPresso
- monday AI Work Platform
- tl;dv
- Total integrations13
- AWeber
- ActiveCampaign
- Agile CRM
- Airtable
- Amplitude
- Braze
- Calendly
- Campaign Monitor by Marigold
- Chargebee
- Close
- Coda
- Constant Contact
- Copper
- Customer.io
- Drip
- Firmao CRM
- Freshdesk
- Freshsales
- Fullstory
- GetResponse
- Glassbox
- Google Analytics 360
- Google Chrome
- Help Scout
- HubSpot CRM
- HubSpot Marketing Hub
- InvoiceBerry
- Iterable
- Jira
- Keap
- Kit
- Klaviyo
- LiveChat
- MailerLite
- Mailgun
- Manago AI
- Marketo Engage
- Metabase
- Microsoft Teams
- Mixpanel
- Netskope One Platform
- Ontraport
- Ortto
- Peeklogic Salesforce – Jira Connector
- Pipedrive
- Productboard
- Recurly
- Reply
- Rocketlane
- Salesforce Sales Cloud
- SendGrid
- SessionCam
- Shopify
- Skyvia
- Slack
- Smartlook
- Snowflake
- Stripe Billing
- Stripe Payments
- Trello
- Twilio Segment
- UXCam
- VERO
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- Zoho Billing
- iPresso
- monday AI Work Platform
- tl;dv
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