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Survicate vs Surveypal Comparison (2026)
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Good recommendations?
Overview
Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.
Surveypal is an AI-powered data solution that automatically delivers customer service analytics and insights from Zendesk tickets. Surveypal enables users to create online surveys to collect feedback and data from customers, employees, students, and website visitors.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
99
5
4
3
2
1
69
25
4
0
1
- Value for money
- Ease of use
- Features
- Customer support
4.4
19
5
4
3
2
1
10
6
3
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
María S.
Software Engineering Manager
Igor G.
Software Engineer
Luciana G.
Product Designer
Pros
Not enoughreviews yet
Cons
Gretchen N.
Director
Mathilde M.
Lead user research
Jimmy Y.
Product manager
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review10 months ago
- Vendor responds to reviews
- Last review5 years ago
Key features
- Total features85
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Conversion Tracking
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Cleansing
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Generative AI
- Geotargeting
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Live Results Sharing
- Machine Learning
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Onboarding
- Online Polling
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Review Monitoring
- Review Notification
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Topic Classification
- Trend Analysis
- URL Customization
- Usage Tracking/Analytics
- User Research Analysis
- Visual Analytics
- Website Integration
- Widgets
- Word Clouds
- Workflow Automation
- Total features75
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Advocate Management
- Alerts/Notifications
- Anonymous Feedback
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Conversion Tracking
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Cleansing
- Data Import/Export
- Data Security
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Feedback Management
- For Mobile
- For Websites
- Forms Creation & Design
- Generative AI
- Geotargeting
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Live Results Sharing
- Machine Learning
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Onboarding
- Online Polling
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Response Quotas
- Response Validation
- Review Monitoring
- Review Notification
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Sentiment Analysis
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Topic Classification
- Trend Analysis
- URL Customization
- Usage Tracking/Analytics
- User Research Analysis
- Visual Analytics
- Website Integration
- Widgets
- Word Clouds
- Workflow Automation
Integrations
- Total integrations61
- AWeber
- ActiveCampaign
- Agile CRM
- Airtable
- Amplitude
- Braze
- Calendly
- Campaign Monitor by Marigold
- Close
- Coda
- Constant Contact
- Copper
- Customer.io
- Drip
- Firmao CRM
- Freshdesk
- Freshsales
- Fullstory
- GetResponse
- Glassbox
- Google Analytics 360
- Google Chrome
- Help Scout
- HubSpot Marketing Hub
- InvoiceBerry
- Iterable
- Jira
- Keap
- Kit
- Klaviyo
- LiveChat
- MailerLite
- Mailgun
- Manago AI
- Marketo Engage
- Microsoft Teams
- Mixpanel
- Netskope One Platform
- Ontraport
- Ortto
- Pipedrive
- Productboard
- Reply
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- SessionCam
- Shopify
- Skyvia
- Slack
- Smartlook
- Trello
- Twilio Segment
- UXCam
- VERO
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- iPresso
- monday AI Work Platform
- tl;dv
- Total integrations2
- AWeber
- ActiveCampaign
- Agile CRM
- Airtable
- Amplitude
- Braze
- Calendly
- Campaign Monitor by Marigold
- Close
- Coda
- Constant Contact
- Copper
- Customer.io
- Drip
- Firmao CRM
- Freshdesk
- Freshsales
- Fullstory
- GetResponse
- Glassbox
- Google Analytics 360
- Google Chrome
- Help Scout
- HubSpot Marketing Hub
- InvoiceBerry
- Iterable
- Jira
- Keap
- Kit
- Klaviyo
- LiveChat
- MailerLite
- Mailgun
- Manago AI
- Marketo Engage
- Microsoft Teams
- Mixpanel
- Netskope One Platform
- Ontraport
- Ortto
- Pipedrive
- Productboard
- Reply
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- SessionCam
- Shopify
- Skyvia
- Slack
- Smartlook
- Trello
- Twilio Segment
- UXCam
- VERO
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- iPresso
- monday AI Work Platform
- tl;dv
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