getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Contact Center Software with Activity Dashboard - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

255 software options

Enreach Omnichannel logo

Cloud contact center software for support

learn more
Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered
CaseManager logo

Customizable contact center solution for excellence

learn more
A customizable contact center solution that streamlines operations by enabling team creation, case segmentation, custom fields, field read/write access, automated workflows, flexible document generation, reporting, and enhanced customer engagements, available on-premise or in the cloud.

Read more about CaseManager

Users also considered
Newfies-Dialer logo

Cloud callcenter for remote sales and customer communication

learn more
Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

Read more about Newfies-Dialer

Users also considered
Help Lightning logo

Remote assistance software to improve customer satisfaction.

learn more
We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

Read more about Help Lightning

Users also considered
Audara logo

AI-Driven Omnichannel Contact Center Platform

learn more
Audara delivers 360° omnichannel communication across voice, chat, video, and WhatsApp. SmartAgents, AI Copilot, and autonomous QA drive intelligent automation, quality, and CX excellence at scale.

Read more about Audara

Users also considered
TVox Omnichannel Contact Center logo

Contact center for managing customer care

learn more
TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

Read more about TVox Omnichannel Contact Center

Users also considered
Thrio logo

Contact center technology. Done right.

learn more
Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.

Read more about Thrio

Users also considered
RapportCMS logo

Complete Call Center Solution

learn more
RapportCMS is a cloud-based solution that enables contact centers to manage multi-channel transactions, routing, scheduling, data transfers, payroll, and more.

Read more about RapportCMS

Users also considered
Phonexa logo

Cloud-based all-in-one marketing platform

learn more
Phonexa is an all-in-one marketing software with a suite of eight products for calls, leads, clicks, email, SMS, and more. The company services D2C companies with high-volume consumer traffic. Industries include financial services, insurance, home services, legal, real estate, and Healthcare.

Read more about Phonexa

Users also considered
Glassix logo

One inbox, countless smiles

learn more
Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

Read more about Glassix

Users also considered
CallShaper logo

Revolutionizing Contact Center Performance with CallShaper.

learn more
CallShaper empowers contact centers with robust tools like AI, QA, scripting, and customized reporting while enhancing customer interactions for sales, service, answering services, and telemarketing.

Read more about CallShaper

Users also considered
Sobot logo

All-in-One Contact Center Solution

learn more
Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

Read more about Sobot

Users also considered
websms logo

Worldwide messaging service

learn more
The Messaging Portal by LINK Mobility is a service for companies to send messages worldwide via delivery channels such as SMS, WhatsApp, and Threema which can be selected by the customer. These particular services are utilized according to their respective advantages and disadvantages.

Read more about websms

Users also considered
InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

learn more
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

Read more about InfoServ

Users also considered
MegaDialer logo

Call center solution for streamlining virtual telephony

learn more
MegaDialer is a predictive dialer solution designed to help businesses manage incoming/outgoing calls in order to offer services to potential clients and improve the customer experience. It lets contact centers collect client data via custom forms.

Read more about MegaDialer

Users also considered
Cisco Finesse logo

Customer Service solution with digital experience

learn more
Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.

Read more about Cisco Finesse

Users also considered
Initiative CRM logo

CRM for B2B companies

learn more
Initiative CRM is a CRM for B2B that includes shared agenda, opportunity tracking, quotes, invoices, complaints in one tool.

Read more about Initiative CRM

Users also considered
ZaiConversations logo

Cloud-based communication solution for SMBs

learn more
Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres

Read more about ZaiConversations

Users also considered
Diabolocom logo

Cloud software for call centers & customer service.

learn more
Diabolocom is a European leader in cloud-based software services for call centers and customer service.
With fast deployment, compelling ease of use, secure cloud hosted in Europe, premium call quality and native CRM integration, easily increase customer loyalty and boost sales.

Read more about Diabolocom

Users also considered
AIO logo

Omnichannel marketing and digital communication software

learn more
AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

Read more about AIO

Users also considered
Steam-connect logo

Empowering conversations

learn more
Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.

Read more about Steam-connect

Users also considered
IPscape logo

Cloud Contact Centre - Dialler, Voice, Email, Web Chat, SMS

learn more
IPscape provides AI contact centre technology that empowers organisations to orchestrate omnichannel customer journeys across Voice, Web Chat, Email and more.

Read more about IPscape

Users also considered
Convin logo

3X your contact center performance with Convin.

learn more
Convin is a contact center-focused Full-Stack Conversations QA platform powered by AI. Conversation analysis provides last-mile agent coaching, winning behavior analysis, and 100% omnichannel conversation audit.

Read more about Convin

Users also considered
Squaretalk logo

All-in-one contact center platform for sales automation

learn more
Squaretalk is a powerful and versatile cloud communications platform with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Connect your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.

Read more about Squaretalk

Users also considered
NICE Workforce Management logo

Workforce management solution

learn more
NICE Workforce Management suite helps companies with their strategic planning, agile scheduling, and AI predictive forecasting through machine learning.

Read more about NICE Workforce Management

Users also considered