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Thrio Logo

Contact center technology. Done right.

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Thrio - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Thrio overview

What is Thrio?

Ready to transform your business with our groundbreaking hybrid CCaaS/CPaaS/UCaaS platform? Deliver outstanding CX with Thrio’s omnichannel capabilities. Leave the tough stuff to us with built-in process automation and AI tools, so you can focus on your customers and prospects. Deploy seamless integrations and powerful connections with Thrio’s API-first architecture. And do business with confidence thanks to our array of security certifications.

Starting price

89per user /
per month

Alternatives

with better value for money

Thrio reviews

Overall rating

5.0

/5

5

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

Thrio's key features

Most critical features, based on insights from Thrio users:

Access controls/permissions
Activity dashboard
Activity tracking
Agent interface
Alerts/Escalation
Alerts/Notifications
API
Archiving & retention
Auto-Dialer
Automated routing

All Thrio features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Agent interface
Alerts/Escalation
Alerts/Notifications
API
Archiving & retention
Auto-Dialer
Automated routing
Automatic call distribution
Autoresponders
Batch communications
Blended call center
Business process automation
Callback scheduling
Call center management
Call conferencing
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call queues
Call recording
Call reporting
Call routing
Call screening
Call scripting
Call tagging
Call tracking
Call transcription
Call transfer
Campaign management
Canned responses
Chatbot
Chat/Messaging
Collaboration tools
Compliance management
Compliance tracking
Computer telephony integration
Conferencing
Contact database
Contact management
Content management
CRM
Customer database
Customer history
Customizable branding
Customizable dashboard
Customizable fields
Customizable reports
Data import/export
Document storage
Email management
Event triggered actions
Fax Management
File sharing
File transfer
Forms management
Graphical workflow editor
Inbound call center
Interaction tracking
Interactive content
IVR
Live chat
Manual dialer
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Multiple Scripts
No-Code
On-Demand communications
On-Demand recording
Online voice transmission
Outbound call center
Performance management
Performance metrics
Personalization
Phone Key Input
Predictive dialer
Pre-recorded messages
Proactive chat
Progressive dialer
Progress tracking
Project workflow
Quality management
Queue management
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Recording
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Rules-Based workflow
Scheduled recording
Sentiment analysis
Single sign on
SIP trunking
SMS messaging
Social media integration
Survey/Poll management
Surveys & feedback
Task management
Text to speech
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Unified communications
Voice Customization
Voice mail
Voicemail transcription
VoIP
VoIP connection
Workflow configuration
Workflow management
Workforce management

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Thrio pricing

Value for money rating:

Starting from

89

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Thrio price and value

Value for money rating:

Thrio support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Webinars
Documentation
Videos
In Person

Thrio FAQs

Related categories