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Steam-connect
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empowering conversations
Table of Contents
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Steam-connect - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Steam-connect overview
What is Steam-connect?
Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.
Inbound
Customers still like to pick up the phone. But then they want to quickly reach the right person. With our innovative IVR, all your inbound traffic goes to the right agent.
Outbound
Get the most out of your outbound strategy through intelligent dialers. Our customers use it for customer contact, but also for appointment planning, lead generation or database enrichment.
Social Media
Steam-connect goes beyond just calling, so we integrate with social media channels such as Facebook, Twitter, Instagram and WhatsApp for Business.
SMS
Text messages are still read well. Of course we make good use of that in Steam-connect. Send a reminder of an appointment made? No problem!
Receive and reply to all e-mails in one screen where other contacts are also handled.
Chat
Live chat is one of the fastest emerging customer contact channels. With Steam-connect you can easily add a chat widget to your website, so that customers get immediate answers to their questions.
Contact forms
Also handle customer contact forms quickly and easily without your colleagues having to switch between screens and tools.
WhatsApp has two billion users and is on the rise in customer contact. A platform that you should not miss. Blend it with all your other channels with our WhatsApp for Business integration.
Steam-connect API
With our API you can link your other packages to Steam-connect, such as your CRM or ERP solution. We also integrate with Salesdock as default.
Blend all your contact channels and don’t waste time.
You want to keep your services to your customers flexible and efficient. Then blending your contact channels is a solution. For example, when there are few incoming calls, your agents can deal with outbound calls or messages on Twitter. And all in the same screen. You can blend conversations based on skills or campaign, whichever suits the assignment best.
Steam-connect’s user interface
Steam-connect reviews
Overall rating
4.9
/5
9
Positive reviews
67
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.67/10
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Steam-connect's key features
Most critical features, based on insights from Steam-connect users:
All Steam-connect features
Features rating:
Steam-connect alternatives
Steam-connect
Starting from
99
/user
Per month
Zendesk Suite
Starting from
39
/user
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Steam-connect pricing
Pricing plans
Pricing details:
User opinions about Steam-connect price and value
Value for money rating:
Steam-connect integrations (1)
Integrations rated by users
We looked at 9 user reviews to identify which products are mentioned as Steam-connect integrations and how users feel about them.
Integration rating: 3.0 (1)
Steam-connect support options
Typical customers
Platforms supported
Support options
Training options