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Sobot
5
87
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Contact Center Solution
Table of Contents
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Sobot - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Sobot overview
What is Sobot?
Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Our mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers.
From small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&T, Air Liquide, OPay, Mico, and Lilith Games.
Starting price
Alternatives
with better value for money
Pros & Cons
Chatbot Automation
Customer Support
Live Chat
Setup
Sobot’s user interface
Sobot pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.9
Ease of use
5.0
Customer support
5.0
Reviews sentiment
What do users say about Sobot?
The AI chatbot instantly answers common questions about account balances, recent transactions, and branch hours, which frees up our human advisors.
Select to learn more
Who uses Sobot?
Based on 93 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Sobot's key features
Most critical features, based on insights from Sobot users:
All Sobot features
Features rating:
Sobot alternatives
Sobot
Starting from
No pricing info
Ringover
Starting from
29
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Amazon Connect
Starting from
No pricing info
Sobot integrations (5)
Integrations rated by users
We looked at 93 user reviews to identify which products are mentioned as Sobot integrations and how users feel about them.
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
“Control room management of panic alarms”
Marizel J.
General Manager
Integration rating: 5.0 (3)
Integration rating: 5.0 (1)
“Bookings reflect on my Teams calendar which helps me manage my meetings and appointments.”
Lauren S.
Administrative Associate
Integration rating: 5.0 (1)
Sobot support options
Typical customers
Platforms supported
Support options