App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Help Lightning
5
10
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance software to improve customer satisfaction.
Table of Contents
Is this product right for your business?
Find out with a
Help Lightning - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Help Lightning overview
What is Help Lightning?
Help Lightning is a B2B software company specializing in remote assistance. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products.
Using our remote assistance software, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin.
We provide next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world.
Our cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems.
Our software works with all your existing devices.
Help Lightning’s user interface
Help Lightning reviews
Overall rating
5.0
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
10
0
0
0
0
Who uses Help Lightning?
Based on 10 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsHelp Lightning's key features
Most critical features, based on insights from Help Lightning users:
All Help Lightning features
Features rating:
Help Lightning alternatives
Help Lightning
Starting from
75000
Per year
inconnect
Starting from
1
Per month
User.com
Starting from
No pricing info
Dixa
Starting from
39
/user
Per month
Help Lightning pricing
Value for money rating:
Starting from
75000
Per year
Per Feature
User opinions about Help Lightning price and value
Value for money rating:
Help Lightning integrations (5)
Help Lightning support options
Typical customers
Platforms supported
Support options
Training options