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Top Rated Forms Automation Software with Customizable Templates in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Customizable templates enable users to create personalized forms quickly, adapt them to various needs, and ensure consistency. They allow modifications like adding logos, adjusting colors, and changing sections, enhancing the overall user experience and efficiency. Our reviewers in forms automation software rated this feature as important.

6 Best Forms Automation Software with Customizable Templates

Product
User rating
Starting price
Docusign logo
4.7
(9.2K)
15
flat rate/per month
learn more
SurveyMonkey logo
4.6
(10.4K)
30
per user/per month
learn more
Jotform logo
4.7
(2.7K)
39
flat rate/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Google Forms logo
4.7
(11.3K)
Free
learn more
Smartsheet logo
4.5
(3.4K)
12
per user/per month
learn more

See other top Forms Automation products with customizable templates

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Forms Automation software category. They also needed to have sufficient reviews about customizable templates, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for customizable templates, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

Docusign logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,904)
5(7,296)
Key Features
Customizable Forms4.7
Customizable Fields4.6

User insights about the customizable templates feature

Reviewers indicate that DocuSign's customizable templates streamline document creation and management. They find it valuable for saving time, ensuring consistency, and meeting specific business needs. Users appreciate the ability to tailor contracts and forms with branding elements, although some note the templates could be more user-friendly.

See related user reviews

“Customizable templates allow users to create standardized document templates that can be used repeatedly. This feature streamlines the document creation process by eliminating the need to recreate documents from scratch”
eu

edward u.

owner

“It really makes me happy that I can put my businesses logo on the Docusign and on my templates and it looks super professional. The program also makes it easy to edit my templates by the option to point and click where I want my customers to select and sign information. I can also put information on the forms that they will see on their end which saves me times and alleviates the hassle of having to go back and forth between Word and Docusign if there is an error.”
IJ

Irma J.

CE0

Starting price
15flat rate /
per month
learn more
Pros and Cons based on 9,271 verified reviews

Efficiency and time savings

Convenient diGital signing

Robust security features

Environmentally friendly paperless operations

High costs and confusing pricing

Challenges with email management

Technical and customer support issues

See pros and cons details
SurveyMonkey logo
Reviews Sentiment
 
 
 
1-2(140)
3-4(3,485)
5(6,802)
Key Features
Customizable Forms4.5
Customizable Fields4.5

User insights about the customizable templates feature

Reviewers highlight SurveyMonkey's customizable templates for their versatility and ease of use. They say these templates support brand consistency, save time, and allow for creative customization. Users appreciate the ability to tailor surveys to specific audiences and maintain a professional look, though some wish for more customization options.
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“Customizable templates influence its accessibility, efficiency, and appeal across user segments. It accelerates survey creation, assists with brand alignment, supports diverse use cases and drives platform differentiation.”
Verified reviewer profile picture

Sqiniseko N.

Administrator

“Having multiple customizable templates allows you to set up surveys quickly and easily. It gives you step-by-step instructions to follow and tailor. ”
LB

Leila B.

Program Manager

Starting price
30per user /
per month
learn more
Pros and Cons based on 10,427 verified reviews
Verified reviewer profile picture

Effective feedback collection

Efficient poll creation

Expensive and limited plans

See pros and cons details
Jotform logo
Reviews Sentiment
 
 
 
1-2(41)
3-4(704)
5(2,050)
Key Features
Customizable Forms4.7
Customizable Fields4.7

User insights about the customizable templates feature

Reviewers appreciate Jotform's customizable templates for their wide variety and ease of use. They say the templates can be easily modified with drag-and-drop tools, colors, logos, and specific questions. Users report that this flexibility helps align forms with company branding and specific needs, making form creation efficient and user-friendly.
Verified reviewer profile picture
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“We have very simple needs when it comes to the form that we are filling out, so our customizations pretty much consist of a few specific questions we want answered, and having our logo on the form. We have had no trouble utilizing these customizations and the mobile app has been very supportive of making whatever changes we need to.”
Verified reviewer profile picture

Josiah D.

President

“ What I like about jotform's customizable template is that I can use the drag-and-drop tool to modify any template to meet my unique requirements. And more importantly, there are template for almost any kind of form I intend to build. For instance there's Template for Information Request Form for a Hotel, Customer Feedback Form for Surveying Customer Satisfaction and lots more”
Verified reviewer profile picture

Daniel I.

Digital Strategist

Starting price
39flat rate /
per month
learn more
Pros and Cons based on 2,795 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Effortless form creation

Efficient survey development

Convenient diGital signatures

Restrictive usage limits

High cost for advanced features

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,158)
5(13,161)
Key Features
Customizable Forms4.5
Customizable Fields4.3

User insights about the customizable templates feature

Reviewers find Google Workspace's customizable templates helpful for maintaining design consistency across teams. They appreciate the time-saving aspect and the ability to create and use templates in various modules like Sheets and Docs. Users report that these templates streamline procedures, though some wish for more customization options.
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“Lots of features to design templates from scratch or use one of the templates within each module.”
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Aline D.

Business Owner

“So impactful for keeping design consistent across teams throughout the company. Templates make everyone's lives easier. ”
TS

Tori S.

Solutions Engineer

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,484 verified reviews
Verified reviewer profile picture

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Google Forms logo
Reviews Sentiment
 
 
 
1-2(35)
3-4(3,235)
5(8,096)
Key Features
Customizable Forms4.5
Customizable Fields4.5

User insights about the customizable templates feature

Reviewers value Google Forms' customizable templates for their flexibility and ease of use. They report that these templates can be branded with logos and colors, making forms unique and professional. Users appreciate the time-saving aspect and the ability to tailor forms to specific needs, though some desire more customization options.

See related user reviews

“Their very smart design templates are able customize the themes and colors to suit uploaded logos and images. This gives the forms a very unique and special feel. And not an output of a free service”
MS

Mohammed S.

Field Manager

“I appreciate being able to customize the forms with our brand colors and graphics. It enhances the customer experience and helps us promote our organization.”
AC

Amy C.

Executive Director

Starting price
learn more
Pros and Cons based on 11,366 verified reviews

Facilitates team coordination

Enhances educational processes

Effective feedback mechanism

Cost-effective solution for surveys

Efficient data gathering

Functional constraints

Requires constant internet

Limited design options

Restricted media integration

See pros and cons details
Smartsheet logo
Reviews Sentiment
 
 
 
1-2(47)
3-4(1,389)
5(2,048)
Key Features
Customizable Forms
Customizable Fields4.6

User insights about the customizable templates feature

Reviewers appreciate Smartsheet's customizable templates for their ability to save time and standardize processes. They say these templates are helpful for different project types and can be easily adjusted to fit specific needs. Users find them efficient and effective, though some mention a learning curve for customization tools.

See related user reviews

“We have multiple clients with a wide variation of needs. Have different template styles for different project types is very helpful and saves a tremendous amount of time when a new project is added. ”
DW

Derek W.

Project Manager

“The customizable templates help because many times I just need a framework to build on vs starting from scratch or being forced into a template that doesnt fit my industry”
OK

Omar K.

Head of Growth

Starting price
12per user /
per month
learn more
Pros and Cons based on 3,484 verified reviews

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details

Other Top Rated Forms Automation Software with Customizable Templates in 2026

Jotform logo

Jotform

Cloud-based form builder tool for digital forms.

visit website
Jotform helps you create online forms and collect data, all without needing to write a single line of code.

Read more about Jotform

Users also considered
SurveyJS logo

SurveyJS

JavaScript Form Builder — Simplify forms. Secure your data.

visit website
SurveyJS is a product family of client-side UI components that simplify data collection in your JavaScript application. Create and style dynamic JSON-based forms using a self-hosted form builder that features a CSS theme editor and GUI for conditional rules and form branching.

Read more about SurveyJS

Users also considered
Adobe Experience Manager logo

Adobe Experience Manager

Enterprise content management system

visit website
Built on an AI-based foundation, Adobe Experience Manager is a comprehensive suite of composable content services that empowers teams to deliver the right content to customers when and where they need it, all at scale. Adobe Experience Manager includes content and asset management, digital forms and guides, and a learning management system.

Read more about Adobe Experience Manager

Users also considered
SafetyCulture logo

SafetyCulture

Cloud-based inspection tool for mobile inspections

visit website
SafetyCulture is a cloud-based inspection solution that allows users to conduct inspections, capture issues, and manage corrective actions across their organization. The platform's drag-and-drop template builder makes it easy to convert existing paper checklists or Excel spreadsheets into smart, customizable inspection forms. Users can add logic to these forms to streamline the inspection process by showing or hiding fields based on responses.

Read more about SafetyCulture

Users also considered
Forms On Fire logo

Forms On Fire

Mobile forms, dispatch, task and workflow solution

visit website
Digitize your forms and workflows using our cloud software and reward your employees with the most advanced, rich mobile data collection and workflow system on the planet. Work offline and get the latest versions of your forms, data sources, documents and tasks - on whatever device you're using.

Read more about Forms On Fire

Users also considered
Typeform logo

Typeform

Interactive form builder for data collection

visit website
Typeform is an online form builder that enables users to create interactive forms, surveys, quizzes, and polls through a drag-and-drop interface. The platform offers conditional logic, form branching, and pre-fill functionality to customize the form experience. It includes integrations with tools such as Salesforce, Google Sheets, Slack, and Zapier for automated workflows and provides GDPR-ready and HIPAA-compliant security features with data encryption and single sign-on access.

Read more about Typeform

Users also considered
Dokmee Capture logo

Dokmee Capture

Document scanning software for small to midsize businesses

visit website
Dokmee Capture is a document management software designed to help scanning departments in large corporations, scanning service bureaus, and other organizations streamline document conversion operations.

Read more about Dokmee Capture

Users also considered
Appenate logo

Appenate

Data-driven business app creation. No coding required

visit website
No-code, rapid app creation with offline capabilities. Create solutions in under 5 minutes with an affordable, drag-and-drop, no-code platform. Reduce the time spent on paperwork and improve the way you record, track and store data. Free training & support. Try a free, no obligation trial today!

Read more about Appenate

Users also considered
Cognito Forms logo

Cognito Forms

Online form builder with powerful features

visit website
Cognito Forms enables users to create responsive online forms that collect payments, gather information, and automate tasks. The features of this platform include data lookups, document merging, file downloading, repeating sections, save and resume, advanced calculations, conditional logic and more.

Read more about Cognito Forms

Users also considered
Formstack Forms logo

Formstack Forms

Solution for collecting and managing data

visit website
Formstack Forms simplifies the data collection process allowing you to create beautiful online forms in seconds. Spin up forms and survey’s in seconds all from one centralized app.

Read more about Formstack Forms

Users also considered
Formstack Suite logo

Formstack Suite

Cloud-based tool for form building and workflow automation.

visit website
Formstack is a cloud-based form building solution that helps organizations with the tools to build online forms, collect information, integrate systems, automate workflows, and more.

Read more about Formstack Suite

Users also considered
TrueContext logo

TrueContext

The field service workflow platform for the connected worker

visit website
TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale.

Read more about TrueContext

Users also considered
GoAudits logo

GoAudits

Audit and inspection management software

visit website
GoAudits is a mobile inspection and auditing platform that enables businesses to conduct digital inspections across multiple industries. The application offers customizable checklists, offline functionality, and automated report generation to streamline quality control processes. GoAudits works across web, iOS, and Android devices, allowing teams to capture data, assign follow-up actions, and analyze performance trends through interactive dashboards.

Read more about GoAudits

Users also considered
Mitratech HotDocs logo

Mitratech HotDocs

Template-driven, automated document & form assembly software

visit website
HotDocs is a document automation solution that turns frequently used documents or forms into intelligent templates for faster reproduction with greater accuracy

Read more about Mitratech HotDocs

Users also considered
EasySend logo

EasySend

Your digital partner.

visit website
EasySend is the no-code platform designed for enterprises to build and manage digital processes, streamline customer data intake, and automate workflows.

Read more about EasySend

Users also considered
Breely logo

Breely

Automate customer interactions.

visit website
Breely is a powerful and flexible customer interaction manager that makes it easy for service-based businesses to build the exact scheduler, forms, and customer messaging they need. Breely's intuitive interface and customizable blocks allow businesses to tailor the platform to their unique needs, from scheduling appointments and collecting client information to automating workflows and engaging with clients.

Read more about Breely

Users also considered
Weave logo

Weave

Customer communication and appointment scheduling solution

visit website
Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered
Droplet logo

Droplet

Forms and workflow automation software

visit website
Droplet is a forms automation software designed to help schools and government organizations create dynamic web forms to collect business data. The application enables businesses to automate approvals with detailed business logic, conduct analytics, and capture and store digital data.

Read more about Droplet

Users also considered
GoCanvas logo

GoCanvas

Easy, flexible & powerful software for service businesses.

visit website
GoCanvas is the industry leader in helping businesses replace their inefficient paper forms and manual processes with customizable mobile apps.

Read more about GoCanvas

Users also considered
Headlessforms logo

Headlessforms

Form creation solution for developers

visit website
Headlessforms is a backend solution that offers the right tools to online form creators to receive respondents’ submissions in real time, without the need for code.

Read more about Headlessforms

Users also considered
Ease.io logo

Ease.io

Mobile friendly, web-based audit and inspection management

visit website
Ease.io is a layered process audit and inspection management mobile app for automotive, aerospace and manufacturing organizations.

Read more about Ease.io

Users also considered
GW Apps logo

GW Apps

Business application development solution.

visit website
GW Apps is a comprehensive no-code platform that enhances business processes with custom app development, a versatile form builder, and advanced workflow automation.

Read more about GW Apps

Users also considered
doForms logo

doForms

Mobile forms & mobile data collection

visit website
Build custom online forms to replace your work orders, invoices, surveys and more in just a few clicks.

Read more about doForms

Users also considered
altaFlow logo

altaFlow

No-Code Workflow Automation Platform

visit website
AirSlate is a no-code business automation platform that can configure and automate any business process. The platform allows users to create and automate complex workflows using robotic process automation (RPA), document process automation (DPA) and a drag-and-drop flow creator.

Read more about altaFlow

Users also considered
Celant Document Automation Engine logo

Celant Document Automation Engine

Full-service document automation solution

visit website
Document Automation Engine is a document automation solution focused on loan officers in CDFI’s, attorneys in small-to-medium sized law firms, and in-house counsel in corporations who deal with drafting multiple document sets over and over based on form agreements.

Read more about Celant Document Automation Engine

Users also considered

Key features for Forms Automation software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Customizable Forms: Reviewers value the ability to create forms that align with branding, collect precise data, and streamline processes with various templates and design options. 95% of reviewers rated this feature as important or highly important.
  • Customizable Fields: Users highlight the flexibility to tailor fields to specific data collection needs, improve data accuracy, and enhance user experience with various input types. 94% of reviewers rated this feature as important or highly important.
  • Forms Creation & Design: Reviewers appreciate the ease of creating and designing forms with customizable templates, intuitive interfaces, and versatile design options for different purposes. 92% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users emphasize the convenience of accessing and managing forms from mobile devices, ensuring productivity and real-time collaboration regardless of location. 92% of reviewers rated this feature as important or highly important.
  • Process/Workflow Automation: Reviewers highlight the ability to automate workflows, integrate with other tools, and streamline processes, significantly saving time and reducing manual tasks. 88% of reviewers rated this feature as important or highly important.
  • Electronic Signature: Users value the secure and efficient way to obtain legally binding signatures directly within forms, enhancing the speed and reliability of document completion. 85% of reviewers rated this feature as important or highly important.