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Top Rated IVR Software with Call Recording - Page 7

Last updated: April 2026

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196 software options

Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

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A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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Alvaria CX Suite logo

Turn your customer experience into a competitive advantage.

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Gives organizations the tools, choice and control at scale to expand inbound and outbound capabilities with seamless omnichannel interactions, while maintaining full control, privacy and compliance.

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Metaphor IVR+ logo

Interactive voice response (IVR) system for call centers

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Metaphor IVR is an interactive voice response system that caters to call centers. It offers personalized voice touch text and other interaction options, optimizes calls to adapt to their needs, and allows callers to decide how they want to interact with the system. It also gives administrators powerful tools for greater call visibility optimization and control.

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Yodel logo

Business phone system for streamlining customer service

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Yodel is a cloud-based business phone system designed to help teams manage inbound and outbound calls via Slack using existing phone numbers. It lets customer service representatives view which members are on active calls, and join conference calls to facilitate communication across organizations.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Ytel logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

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Mosaicx logo

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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LiveOps logo

On-Demand Customer Service and Support Solutions

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A web-based platform that enables communication via Voice, email, chat, SMS, Facebook and Twitter with the help of an integrated customer interaction database. It has features such as scalable contact center solution using a pay-as-you-go model customize reports, design IVRs and more.

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C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

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C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

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Servetel logo

Communication management solution

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Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

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Tresta logo

Business communication, simplified.

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Tresta is a virtual phone system with unlimited calling and texting and powerful call management features.

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Fonvirtual Virtual PBX logo

Private branch exchange (PBX) solution

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Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

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3C Plus logo

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Voximal logo

A phone platform based on Asterisk propulsed by Voximal

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Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.

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Akio.CX logo

Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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IVRy logo

AI-powered customer relationship management (CRM) software

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IVRy is an AI-powered customer relationship management (CRM) software that leverages expertise, automating repetitive tasks and enabling cross-platform integrations. The system supports bulk unstructured data processing, helping enterprises manage multiple stakeholders simultaneously by providing functions to process calls and enhance feedback collection across platforms. Integrate with apps such as Slack and LINE to optimise inbound and outbound calls.

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comdesk logo

comdesk is call center software to aid customer service

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AI-powered IVR automates calls, reduces workload & improves CX with smart routing, self-service & CRM integration.

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Numeración telefónica logo

Telephony and interactive voice response (IVR) solution

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Numeración telefónica is a telephony solution designed to help businesses streamline interactive voice response (IVR), call routing, and voiceover management operations. It enables teams to automatically distribute incoming calls based on various attributes including calendars, black or white lists, origin, agent status, or load balance.

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Yactraq logo

Speech Analytics for Contact Centers

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Yactraq is interactive analytics that integrates emotion detection, speech analytics, and predictive intelligence to understand customer communications across multiple channels (phone, email, social media).

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Effebot logo

Voice automated bot solution to engage with clients

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Effebot is an effective voice mailing service which provides smart robocalls with IVR customization and speech recognition. Effebot can be used for any outbound calls: cold callings, surveys, complaints and claims fixing, notifications, etc. It also provides cloud solutions for inbound calls.

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Personalized Agent Intelligent Routing (PAIR) logo

AI-enabled automated call routing software

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PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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Conversational AI Platform logo

Cloud-based chatbot and voicebot builder

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Modernize call handling with intelligent IVR solutions powered by AI

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Sycurio.Voice logo

PCI compliant payment solutions for contact centers & CRM

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Sycurio creates enhanced PCI DSS compliant payment experiences in all your voice & digital channels. Our solutions include PCI compliant phone & IVR payments solutions for contact centers, digital payment links for agent chat and messaging apps, and payment APIs for AI service & app development.

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Cordless logo

Improve phone support for your customers and your agents

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Modern telephony for customer support teams.

Ready to use in minutes.

Improve phone support for your customers and your agents.

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Office24by7 logo

All-in-One Office Automation Solutions

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Office24by7 IVR software allows businesses to design intelligent call flows with no-code configuration. It routes callers to the right teams, captures key inputs, triggers workflows, and ensures faster response times without adding operational complexity.

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