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Ytel Logo

Awarded Outbound Contact Center Software (24/7 U.S. Support)

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Ytel - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Ytel overview

What is Ytel?

Ytel Contact Center is ideal for businesses with 5 or more agents. Ytel Contact Center was built to optimize the efficiency of your outbound calling and incorporate advanced ways to reach your prospects to convert them into customers. Ytel is a registered telephone carrier and we bring decades of experience in the telecom industry, and proprietary technology, over to software. Servicing tens of thousands of businesses and users, network quality, reliability, and customer service is what sets us apart.

Our specialty is custom featured developed over the years geared for the lead gen industry. Our Tech is great, our price is better, and we have the right team to work with you on getting setup and being successful from day 1.

Starting price

100per feature /
per month

Alternatives

with better value for money

Ytel’s user interface

Ease of use rating:

Ytel reviews

Overall rating

3.9

/5

26

Positive reviews

54

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.54/10
Rating distribution

5

4

3

2

1

13

4

4

4

1

Who uses Ytel?

Based on 26 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Insurance

Use cases

Call Center
Auto Dialer
Contact Center

Ytel's key features

Most critical features, based on insights from Ytel users:

Queue management

All Ytel features

Features rating:

Access controls/permissions
Alerts/Escalation
Answering machine detection
API
Archiving & retention
Auto-Dialer
Automatic call distribution
Blended call center
Calendar management
Callback scheduling
Call center management
Call disposition
Call duration
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scheduling
Call scripting
Call tracking
Call transfer
Call Volume
Campaign management
Campaign specific caller id
Chat/Messaging
Collaboration tools
Computer telephony integration
Contact database
Contact management
CRM
Customer database
Customer history
Employee scheduling
FCC compliance
File transfer
For call centers
FTC compliance
Inbound call center
Inbound reporting
IVR
Labor forecasting
Lead capture
Lead distribution
Lead management
List management
Live chat
Manual dialer
Mobile access
Multi-Channel communication
Multi-Location
On-Demand recording
Outbound call center
Outbound reporting
Performance management
Performance metrics
Power dialer
Predictive dialer
Preview dialer
Progressive dialer
Queue management
Real-Time monitoring
Real-Time reporting
Recording
Reporting/Analytics
Scheduled recording
SIP trunking
Survey/Poll management
Text to speech
Unattended call management
Unified communications
Video conferencing
Voice mail
VoIP
VoIP connection
Who answered log

Ytel alternatives

Ytel logo

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100

Per month

Free trial
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Ease of Use
Features
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Readymode logo

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199

/user

Per month

Free trial
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Ease of Use
Features
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Convoso logo

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90

/user

Per month

Free trial
Free version
Ease of Use
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Customer Support

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Ytel pricing

Value for money rating:

Starting from

100

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ytel price and value

Value for money rating:

Ytel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Live Online
In Person
Documentation
Videos
Webinars

Ytel FAQs

Related categories