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Top Rated IVR Software with Multi-Channel Communication - Page 2

Last updated: April 2026

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155 software options

LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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Smart IVR logo

Cloud-IVR for advanced conversational phone services

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Smart IVR is a carrier-grade interactive voice response platform that enables operators and solution providers to develop their own automated phone applications. This powerful conversational IVR supports touch tone prompts, speech recognition, scripting, and natural language processing to create rich voice interactions.

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Plum Voice logo

Voice Automation Solutions

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Interactive Voice Response Technology to Automate Calls with Ease

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

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Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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Gladly logo

Cloud-based customer service platform

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Gladly’s built-in IVR routes calls with intelligence and context—no add-ons or integrations required.

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contactSPACE logo

Intuitive cloud contact center software solution

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contactSPACE is a powerful contact centre solution featuring a powerful self-service IVR module. Deliver seamless outcomes to your customers, providing information, routing calls, and even taking payments, all without the need to speak to an agent.

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Klearcom logo

Domestic IVR Mapping In Over 100+ Countries

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Test domestic IVRs in 100+ countries with Klearcom’s real-time SaaS platform. No installation needed. AI-driven insights detect and resolve toll/toll-free issues 24/7, preventing outages. Analyze the full call path, benchmark performance, and get instant alerts with machine learning and audio finger

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Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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XCALLY logo

Omnichannel contact center management

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The IVR drag&drop designer allows you to create several IVR projects, from complex to simple, for example to route calls to proper departments or to provide 24/7 self service applications.

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PhoneIQ logo

Cloud Phone System and Call Center Software via Salesforce

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PhoneIQ is a communications platform for Salesforce users. It features a phone system that works with CRMs from any device across the globe, a contact center that enables customer dialogue and CSAT monitoring, and a sales dialer with features like power dialing, click to dial, and local presence.

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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Dialing Innovations Call Center Application Suite logo

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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PhoneBurner logo

Power dialer & outbound sales acceleration software for SMBs

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PhoneBurner's Power Dialing platform helps inside sales teams reach up to 4x more contacts, increase live answers, manage/track leads, and streamline workflows.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Doocti logo

Computer Telephony Integration

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Doocti application from Tevatel is capable of integrating a firm's different communication channels with its CRM, Helpdesk and even more!

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Voiso logo

AI-first contact center software to drive your growth

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Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

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MaxContact logo

AI-powered customer engagement platform

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MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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Spoke Phone logo

Great customer conversations anywhere, on any device.

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Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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SparkTG VCC logo

Top Contact Center solution that ensures your business grows

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SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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Verloop logo

Conversational AI Platform for Automated Customer Support

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Verloop.io is a Conversational AI platform that automates customer support, using ML, ASR, and NLP to power AI-driven self-service, real-time agent assistance, and automated quality insights. Supporting 80+ languages across various channels, Verloop.io enables brands to achieve 90%+ query deflection

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Dialshree logo

Cloud-based contact center solution

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DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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Your full-stack Call Center software awaits. LiveAgent is a web-based Help Desk / Call Center / IVR solution which enables the management of support tickets from multiple channels, customer calls, live chat, and social media.

Start with a 1 month free trial, no credit card needed, no contracts.

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yoummday logo

work@home technology platform for CX outsourcing

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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

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