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Voiso

AI-first contact center software to drive your growth

Table of Contents

Is this product right for your business?

Find out with a

Voiso - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Voiso overview

What is Voiso?

At Voiso, we provide AI-powered cloud contact center software engineered for high-performance sales and support teams. From fast-scaling fintechs and BPOs to travel, e-commerce, and financial services, our platform enables organizations to manage high-volume customer interactions with precision, visibility, and control.

Voiso unifies voice, messaging, intelligent automation, and real-time analytics within a single, browser-based workspace, empowering agents to focus on revenue-generating conversations and long-term customer value.

What sets Voiso apart:

Deployment in under 24 hours

Rapid implementation with guided onboarding, configuration support, and seamless provisioning, no complex infrastructure required.

Global telephony infrastructure with localized caller ID

Operate across 120+ countries with dynamic local caller ID routing to improve connection rates, ensure regulatory alignment, and strengthen customer trust.

AI Speech Analytics across 10+ languages

Leverage real-time speech-to-text transcription (5-minute calls processed in 15 seconds), automated call summaries, sentiment analysis, keyword tracking, and compliance monitoring powered by advanced NLP models.

Predictive AI Dialer with integrated AMD

Maximize agent utilization with intelligent outbound pacing algorithms and high-accuracy Answering Machine Detection (AMD). Filter voicemail, increase live contact rates, and reach up to 4x more prospects per hour.

True omnichannel orchestration

Centralize voice, SMS, WhatsApp, and social messaging into a unified interaction layer with complete conversation history and cross-channel visibility.

Advanced workflow automation with Flow Builder

Design IVR logic, routing trees, conditional workflows, and cross-channel journeys using a zero-code drag-and-drop interface. Integrate with CRMs and external systems via APIs and webhooks.

With Voiso, growing companies gain end-to-end interaction intelligence, granular performance metrics, and actionable insights without the operational overhead of legacy enterprise systems.

If you’re looking to scale your contact center with resilient cloud infrastructure, AI-driven optimization, and enterprise-grade reliability, Voiso is built to support your growth.

Starting price

Alternatives

with better value for money

Pros & Cons

Integrations

Customer Support

Pricing

Ease of Use

Voiso’s user interface

Ease of use rating:

4.7

(30)

Voiso pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(3)

5(26)

What do users say about Voiso?

The requirement we have is very brutal and here Voiso help a lot to give solution is cost effective range and provide best customer support and integrate many feature in our custom requirement as we discussed with their team.

Select to learn more

Who uses Voiso?

Based on 30 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Services

Information Technology and Services

Biotechnology

Health, Wellness and Fitness

Others

Use cases

Call Center

Telephony

Auto Dialer

Remote Work

Contact Center

Voiso's key features

Most critical features, based on insights from Voiso users:

Queue management

5.0

(4)

Caller id

4.8

(8)

Call recording

4.7

(19)

Call logging

4.7

(13)

Call monitoring

4.8

(13)

Dashboard

4.7

(3)

Call routing

5.0

(6)

IVR

5.0

(1)

Reporting/Analytics

5.0

(7)

Call scripting

5.0

(1)

All Voiso features

Features rating:

4.7

(30)

Access controls/permissions

(0)

Activity dashboard

5.0

(5)

Agent interface

4.3

(3)

Alerts/Escalation

5.0

(1)

Alerts/Notifications

4.0

(1)

Answering machine detection

(0)

API

4.7

(3)

Auto-Dialer

4.5

(2)

Automated attendant

(0)

Automated routing

4.0

(1)

Automatic call distribution

4.5

(11)

Automatic outbound dialer

(0)

Blended call center

5.0

(2)

Call center management

4.6

(13)

Call disposition

5.0

(2)

Caller id

4.8

(8)

Call list management

5.0

(1)

Call logging

4.7

(13)

Call monitoring

4.8

(13)

Call recording

4.7

(19)

Call reporting

5.0

(4)

Call routing

5.0

(6)

Call scheduling

(0)

Call scripting

5.0

(1)

Call tracking

5.0

(2)

Call tracking metrics

(0)

Call transfer

5.0

(2)

Campaign management

5.0

(1)

Campaign specific caller id

(0)

Chatbot

(0)

Chat/Messaging

(0)

Computer telephony integration

4.9

(9)

Contact management

(0)

Customer communication

(0)

Customer database

(0)

Customizable reports

(0)

Dashboard

4.7

(3)

Data import/export

5.0

(1)

Drag & drop

(0)

Email management

(0)

FCC compliance

(0)

FTC compliance

(0)

Inbound call center

(0)

Integrations management

(0)

IVR

5.0

(1)

Keyword tracking

(0)

Knowledge base management

5.0

(1)

Lead capture

(0)

List management

(0)

Live chat

5.0

(1)

Manual dialer

5.0

(1)

Monitoring

(0)

Multi-Channel communication

4.0

(9)

Multi-User collaboration

(0)

Outbound call center

(0)

PBX

(0)

Performance management

(0)

Power dialer

(0)

Predictive dialer

5.0

(1)

Progressive dialer

(0)

Project time tracking

(0)

Quality management

4.0

(1)

Queue management

5.0

(4)

Real-Time analytics

(0)

Real-Time data

(0)

Real-Time monitoring

5.0

(1)

Real-Time notifications

(0)

Real-Time reporting

5.0

(2)

Remote access/control

5.0

(1)

Reporting/Analytics

5.0

(7)

Reporting & statistics

(0)

Sentiment analysis

(0)

Service level agreement (sla) management

(0)

SMS messaging

(0)

Softphone

(0)

Support ticket management

5.0

(2)

Text to speech

(0)

Third-Party integrations

4.5

(2)

Voice mail

4.3

(3)

VoIP

5.0

(1)

VoIP connection

5.0

(4)

Voiso alternatives

Voiso

4.7

(30)

Starting from

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.6

Ringover

4.7

(865)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.5

Customer Support

4.6

Convoso

4.5

(387)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.5

DialedIn CCaaS

4.8

(315)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.8

Voiso pricing

Value for money rating:

4.7

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Core

/user

Per month

Features included:

Inbound & Outbound Calls
Voiso Softphone
Call Recordings
SMS
Web Chat
Voicemail to Email
Voiso Mobile App
Flow Builder
IVR Setup
Queuing
Text-to-Speech
Callbacks
CRM & Helpdesk Integrations
Real-Time Dashboards
Agent Zoom
Call Supervision
Historical Reporting
Billing & User Reports
Enterprise-Grade Security
Contact Number Masking
Multi-Factor Authentication
Inbound Call Blocking
6-Month Storage in Voiso

PRO

/user

Per month

Features included:

Everything in Core, plus...
AI Predictive & Progressive Dialers
Answering Machine Detection (AMD)
Local Caller IDs (CIDs)
Number Validation
CID Risk Check
WhatsApp
Telegram
Viber
Instagram DM
Facebook Messenger
Advanced Automation
Conditional Routing
Chatbot
Real-Time Call Transcription
AI Conversation Scoring
AI Call Summaries
Multilingual Call Translation
APIs & Integrations
Flexible APIs & Webhooks
Advanced Security Controls
Custom Roles & Permissions
1-Year Storage (incl. AWS streaming)

Customer

Features included:

Tailored Pricing
Custom Contracts
Personalized Onboarding & Training
Developer-Level Support & Guidance
Migration from Legacy System
Feature Customization
Advanced Security Controls
SLA Agreements
Compliance Alignment
Scalable Deployment

User opinions about Voiso price and value

Value for money rating:

4.7

(30)

To see what individual users think of Voiso's price and value, check out the review snippets below.

“The requirement we have is very brutal and here Voiso help a lot to give solution is cost effective range and provide best customer support and integrate many feature in our custom requirement as we discussed with their team.”

Anuraj N.

CEO

“I like their Voice Process System where they have integrated so many features like speech analytics and many more that make them more powerful and hassle free solution for us.”

Kriti K.

System Admin

Voiso integrations (8)

Integrations rated by users

We looked at 30 user reviews to identify which products are mentioned as Voiso integrations and how users feel about them.

HubSpot CRM

Integration rating: 4.8 (5)

“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”

Hervé G.

CEO