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Last updated: April 2026

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143 software options

Pure Chat logo

Live chat software for SMBs

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Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization

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typedesk logo

Cloud-based text expander & keyboard automation application

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typedesk is a cloud-based text expander and keyboard automation application designed for businesses that allows users to create and share canned responses across their team and optimize efficiency.

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Arena logo

Group Live Chat Platform

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Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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Olark logo

Happier customers live chat with Olark

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Your customers know Olark live chat. They are looking for that little tab in the bottom corner of your website that says, “Click Here to Chat.” We let you be yourself and talk directly with customers on your website right now. We believe the more human you are, the more you’ll make customers happy.

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HubSpot CRM logo

CRM and lead management solution

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HubSpot CRM is a lead management solution that helps businesses with recording calls, logging emails and managing customer data. It has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling.

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Drift logo

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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AsisteClick logo

Collaborative customer support platform

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AsisteClick is a collaborative, multichannel customer support platform which offers live chat, a ticketing system & a range of management reports

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Chative logo

AI-enabled omni-channel messaging platform

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A TRULY omni-channel messaging platform designed for e-commerce and online businesses, enabling the power of AI and automation.

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Appy Pie Live Chat logo

Live chat software for customer experience management

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Appy Pie Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real-time. This live chat software offers a range of features that optimize the user experience, provide valuable customer insights, and boost team productivity. Appy Pie Live Chat offers various customization options, allowing businesses to create a branded and visually appealing chat widget.

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One Chat logo

Messaging application for MAC and iPad users

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One Chat is a MAC-based messaging application designed to help Mac users communicate across multiple social accounts including WhatsApp, Slack, Instagram, Facebook Messenger, Google Hangout, Skype, and LinkedIn via a unified platform. Administrators can define the time and date for messages in advance and send communications to specific individuals using different messaging services.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

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Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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Xenioo logo

Omnichannel virtual assistant platform

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Xenioo is an omnichannel chatbot platform that lets users create artificial intelligence (AI) powered virtual assistants to engage visitors and capture leads. The software includes a codeless drag-and-drop chat flow designer, preview functionality, debugging, multi-channel publishing, and more.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Use Salesforce Service Cloud to initiate a personalized live chat session with your website visitors. Route chats, monitor & coach agents in real-time and more.

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Landbot logo

Build AI Agents that convert. No engineering needed.

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Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

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Zoho SalesIQ logo

Discover the future of customer engagement

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Live chat software to increase sales and improve customer service.
Engage in real time and send targeted messages to your prospects and customers.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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Lark logo

Collaboration tool for SMEs and education institutes

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Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

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Broadcaster BOT logo

Connect the world with your company.

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BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

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Userbot logo

Conversational AI platform for handling customer queries

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Userbot is a conversational artificial intelligence (AI) platform that provides businesses with a chatbot to handle and automate customer service processes. Supervisors can use the dashboard to track users’ activities and control conversational flows.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost!

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Chatroll logo

Real-time social chat software

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Chatroll is a real-time social chat software designed to help businesses to connect with a large audience by conducting live events. It provides access to updated key event metrics to understand and analyze the viewer’s behavior in the conference via the analytics dashboard.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Botmock logo

Artificial intelligence (AI)-enabled chatbot builder

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Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members.

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