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Aidium Logo

Cloud-based CRM solution for teams.

Aidium Pricing, Features, Reviews and Alternatives

Aidium FAQs

Q. Who are the typical users of Aidium?

Aidium has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What languages does Aidium support?

Aidium supports the following languages:
English


Q. Does Aidium offer an API?

No, Aidium does not have an API available.


Q. What other apps does Aidium integrate with?

Aidium integrates with the following applications:
nCino’s Mortgage Suite

Aidium product overview

What is Aidium?

Aidium is a customer relationship management (CRM) software designed to help mortgage professionals manage marketing campaigns, sales automation, and compliance regulation. Key features include automated partner tracking, file storage, branch and team management, security review, voice calling, bulk email, and ringless voicemail.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Not sure about Aidium? Compare it with a popular alternative

Aidium logo

Aidium

4.4
(13)
BNTouch Mortgage CRM logo
4.5
(80)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

165

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Aidium features

Functionality

4.2

/5

13

Total features

27

3 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
API
Reporting & Statistics
Workflow Management
Campaign Management
Client Database
Client Management

Functionality contenders

Aidium users reviews

Overall Rating

4.4

/5

13

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.91/10
Rating distribution

5

4

3

2

1

11

0

0

0

2

Pros
Also, the ongoing support is amazing. As I continuously want to improve my communication with my referral partners, I constantly reach out to him and he's there to assist me with a smile.
It keeps us in front of our clients (past, present and potential) and is a great way for us to stay organized and on top of our pipeline. Amazing support and training from the get-go.
The software is so simple to understand but also very powerful. Other softwares are so difficult to learn but Whiteboard makes it so pleasant that you WANT to use it.
Cons
I have my whole team using it and never had any problems with new users learning the platform. I haven't been able to print from the system for over year year so they are losing a star for that.
I had an extremely poor experience with this company and their customer service has basically become unresponsive. I have moved my database elsewhere.
I think is insane that they wont let you print anything. Also they have been telling me for years they are working on the reports but nothing has changed.

Overall rating contenders

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Russell B.

Financial Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product!

Reviewed 2 months ago
Pros

[sensitive content hidden] was fantastic in the implementation. The product was an excellent product and provided all of the functionality I need in a CRM and more!

Cons

Nothing to mention at all. There was nothing

Vendor response

Hi Russell — We're so happy to hear you had a great implementation experience. Changing CRMs is never fun, but our goal is to make the transition as painless as possible. Thanks for the review!

DV
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Dio V.

Financial Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Robust CRM without the "robust" initial set-up!

Reviewed 5 years ago

Since using WB (June, 2017) I have increased my personal production to have my best year ever (2018) and am on pace this year to surpass 2018 with a 50% increase! One of the biggest factors in my increased production is the number of peer to peer referrals that have been coming in. I've been in the business for 12 years and I've never utilized any software that added so much value to my business. Both...

Pros

The best part of the CRM is the ability to install and utilize "playbooks" with pre-designed and editable campaigns. I think the biggest hurdle with any CRM is getting it set up so that it works for you. In the past it would take weeks to complete a few basic campaigns only to discover that they weren't effective or didn't accomplish what you wanted. With Whiteboard I am able to install a playbook, review the campaigns, customize my collateral and start implementation in just a couple days.

Cons

Until they added a mobile app that was a con. Now it's actually a huge positive. Also, when we first started using it we couldn't directly import FNM files into the system so my team would have to do dual data entry but they have since added that functionality as well as the ability to link directly with many of the most popular LOS out there. I guess I'm saying that I don't have any cons right now!

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Verified reviewer

Real Estate, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Waste of Your Money... Look Elsewhere.

Reviewed 2 years ago

Waste of money, too restrictive with their contracts, not proactive in finding solutions or making it "right" for their customers.

Pros

The sales rep was very good at highlighting what potential features were under R&D. Definitely a case of over-promising and under-delivering.

Cons

The knowledge base is sparse at best. If you run into any issues, you have to submit a ticket. There really isn't self-solve solutions. But when tickets are submitted, you just get an auto response and a mediocre response from customer service. There isn't a dedicated rep that will make sure your problems are solved.The UI is so clunky. Very little is customizable. And when asking the customer...

DD
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Dominic D.

Banking, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game Changer

Reviewed 5 years ago

GOAT!!! I love the continuous development. WB is always looking for ways to improve and their not just talking about it. They plan and execute consistently. It gets better each day and I can't say enough about how easy it is to use.

Pros

I love that this CRM does it all for me. I literally click a button or enter a few data points and the CRM takes it from there. Earlier this year, I had someone from back in 2015 reach out and thanked me for staying in touch and that they were ready to buy. I hadn't done a thing. Whiteboard did it all. And, i was able to get that client back to the realtor partner who originally sent them. From more...

Cons

Drawing a blank. Having the ability to text has been another game changer. Tons of conversion through text. Best part of it is that they're texting my business line and not my cell.

JD
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Jeremy D.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great Mortgage CRM

Reviewed 5 years ago

Having a CRM is like having another employee. Worth every penny. I have used different mortgage CRM programs over the years. Whiteboard is the best I have come across. For sure worth the money. I have my whole team using it and never had any problems with new users learning the platform. I haven't been able to print from the system for over year year so they are losing a star for that. I think is insane that they wont let you print anything. Also they have been telling me for years they are working on the reports but nothing has changed. If they fix those two things I would be 5 stars all the way.

Pros

Built for the mortgage industry Easy to use

Cons

Cant print Reports are horrible customer support has gotten slower to respond and is slow to fix things usually have to wait till the next upgrade.

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