AxônioMed - 2026 Pricing, Features, Reviews & Alternatives

Axônio is a cloud-based AI-powered WhatsApp attendant service for medical clinics, private practices, and clinical laboratories in Brazil. Deployed on the clinic's own WhatsApp Business number via the official Meta API, it operates a conversational AI agent trained on each clinic's specific protocols, specialty, scheduling rules, and tone of voice. The agent handles first patient contact, automated triage, appointment scheduling and confirmation, and re-engagement follow-up around the clock, without requiring new screens, tools, or process changes from clinic staff. Implementation and ongoing maintenance are fully managed by the vendor; the clinic reviews and approves the configuration without building anything itself. Patient data is stored on dedicated VPS infrastructure (Hetzner) under a LGPD-compliant architecture with anonymization and row-level security isolation per clinic.

Axônio integrates with major clinic management systems including Feegow, Gestao DS, Amigo Tech, and Amplimed, as well as other platforms with API access, allowing scheduling workflows to connect directly with existing operational software. The agent transcribes and interprets patient voice messages, escalates queries requiring clinical judgment to human staff, and delivers a daily queue handoff with full conversation context so reception teams are fully informed. A monthly reporting module tracks scheduling volume, recovered patients, and reasons for non-scheduling. Pricing is a flat monthly fee with no per-message or per-conversation charges, and a 30-day unconditional guarantee is included.