Botias - 2026 Pricing, Features, Reviews & Alternatives

Botias is a multi-tenant conversational AI platform that turns WhatsApp, Instagram, Messenger, Telegram, web chat, and email into a

single automated sales, booking, and support channel for small and mid-sized businesses.

WHAT IT DOES

Each tenant gets an AI agent that understands natural language in 50+ languages, qualifies leads, answers product and pricing

questions, checks live availability, and creates bookings or orders end to end — without a human in the loop. When a conversation

needs a person, it escalates to a shared agent inbox with full context.

AI & AUTOMATION

- Two-stage AI pipeline: a fast classifier routes intent, a responder model generates grounded, on-brand replies.

- Voice notes transcribed automatically (speech-to-text) and answered in text or AI voice (TTS).

- Image recognition for documents and product photos.

- Pricing and availability are always sourced from your configured rates and inventory — the bot never invents prices.

- Mass-messaging campaigns with WhatsApp template management, rate limiting, and per-recipient delivery tracking.

- Automated guest/customer flows: confirmation, check-in/out reminders, follow-ups, triggered by events or dates.

IN-CHAT PAYMENTS

- Stripe (international) and Mercado Pago (LATAM) hosted checkout links sent directly in chat.

- Automatic payment confirmation, expiry handling, and booking confirmation via signed webhooks.

- No card data ever stored — PCI compliance handled by the gateways.

INTEGRATIONS

- Official WhatsApp Business API, Instagram, Messenger, Telegram, embeddable web widget, and email.

- Google Calendar sync, Tiendanube e-commerce (bidirectional products/orders), and outbound HMAC-signed webhooks for any CRM.

- REST API and event webhooks for conversations, reservations, messages, and payments.

VERTICALS

Purpose-built flows and templates for hospitality, health clinics, fitness studios, retail, events, and professional services.

Labels, intents, and booking logic adapt per vertical.

SECURITY & COMPLIANCE

- Multi-tenant architecture with strict per-tenant data isolation and JWT authentication (2FA supported).

- Credentials and tokens encrypted at rest; all traffic over TLS in transit.

- GDPR, LOPDGDD, and LGPD data-deletion callbacks; audit logging on sensitive operations.

- Rate limiting, signed inbound/outbound webhooks, and role-based access control.

WHY BOTIAS

Deploy in minutes, automate the first response within seconds, and recover revenue lost to slow or after-hours replies — all from

channels your customers already use.