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Botsify Logo

Live chat and conversational AI solution

Table of Contents

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Botsify - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Botsify overview

What is Botsify?

Botsify is a live chat solution that works 24/7. It enables businesses to delight their customers and improve their sales by engaging them in real-time, sending personalized messages, and assisting with bot assistance conveniently. Other than the normal email communication channels like Messenger, Website, Whatsapp, Instagram and email, Botsify also connects with Facebook Messenger and Skype to give you a complete holistic view of your customer communication but still provide instant customer support when they want it the most.

Starting price

49usage based

Alternatives

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Pros & Cons

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User Interface

Integrations

Ease of Use

Pricing

Do you work for Botsify? Manage this product listing

Botsify’s user interface

Ease of use rating:

Botsify reviews

Overall rating

4.6

/5

32

Positive reviews

78

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.78/10
Rating distribution

5

4

3

2

1

21

10

0

0

1

Pros
“The visual, drag-and-drop approach makes it relatively easy to create conversation flows, and you don’t need much coding knowledge to get a basic chatbot up and running.”
AP

Alson P.

Creative Director

“I was able to set everything up quickly, and the customization options allowed me to create exactly the type of bot I needed.”
KG

Kemal G.

Manager

“I also like the integrations and responsive support, which make managing and automating conversations much more convenient.”
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Diya B.

Founder

Cons
“Probably some occasional minor bugs when using the software and the advanced features are a bit pricey”
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James M.

Co Founder

“The support team is a little slow, it take couple of days receive reply from them!”
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Ahmed I.

Software Engineer

“Pricing is not as competitive as one would hope.”
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Thapelo H.

Project Manager

Who uses Botsify?

Based on 32 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Research
Information Technology and Services
Computer Software
Internet
Others

Use cases

Chatbot
Live Chat
Customer Service
Conversational AI Platform
Customer Support

Botsify's key features

Most critical features, based on insights from Botsify users:

Knowledge base management
Live chat

All Botsify features

Features rating:

Activity tracking
AI copilot
AI/Machine learning
Automated responses
Autoresponders
Canned responses
Chatbot
Chat/Messaging
Client portal
Contact management
CRM
Customer communication
Customer history
Customer support
Customizable templates
Dashboard
File sharing
Generative ai
Interaction tracking
Knowledge base management
Live chat
Mobile access
Multi-Channel communication
Natural language processing
Proactive chat
Real-Time analytics
Real-time consumer-facing chat
Real-Time monitoring
Real-Time notifications
Reporting/Analytics
Support ticket management
Surveys & feedback
Third-Party integrations
Transcripts/Chat history

Botsify alternatives

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Botsify pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic Plan

49

Agency Plan

199

Per month

User opinions about Botsify price and value

Value for money rating:

To see what individual users think of Botsify's price and value, check out the review snippets below.

“The visual, drag-and-drop approach makes it relatively easy to create conversation flows, and you don’t need much coding knowledge to get a basic chatbot up and running.”
AP

Alson P.

Creative Director

“I was able to set everything up quickly, and the customization options allowed me to create exactly the type of bot I needed.”
KG

Kemal G.

Manager

Botsify integrations (0)

Integrations rated by users

We looked at 32 user reviews to identify which products are mentioned as Botsify integrations and how users feel about them.

Integration rating: 4.0 (1)

Automazione dei flussi di lavoro per collegare moduli esterni e database terzi.

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Freweini T.

SEGRETARIA

Integration rating: 5.0 (1)

Botsify support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Documentation
Live Online

Botsify FAQs

Q. Who are the typical users of Botsify?

Botsify has the following typical customers:
Small Business, Freelancers

These products have better value for money


Q. Does Botsify support mobile devices?

Botsify supports the following devices:
Android


Q. What level of support does Botsify offer?

Botsify offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)

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