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Bugzilla
5
39
4
76
3
20
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based solution for managing software development
Table of Contents
Bugzilla - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Bugzilla overview
What is Bugzilla?
Bugzilla is a cloud-based software designed to streamline the software development process. It allows teams to plan, organize, and release software on their own schedule. Bugzilla is used to improve product quality, enhance communication, and increase productivity.
The product offers advanced search capabilities, enabling users to quickly find the exact information they need. Bugzilla also provides a structured way to categorize and track issues based on products and components. Additionally, it allows teams to monitor the progress of past, current, and future product releases through its milestone tracking feature.
Starting price
Alternatives
with better value for money
Pros & Cons
Bugs and Issues
Email Notifications
User Interface
Outdated and unattractive design
Do you work for Bugzilla? Manage this product listing
Bugzilla’s user interface
Bugzilla review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.0
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about Bugzilla?
Users say Bugzilla is effective for tracking bugs, managing issues, and generating reports, with reliable email notifications and useful search capabilities. They find it easy to use for both technical and non-technical users, appreciating its open-source nature and basic customization options, though some mention setup and deeper customization can be challenging.
Reviewers indicate the user interface feels outdated, visually unappealing, and lacking in modern design, with limited integrations to third-party tools and project management systems. They feel the lack of advanced features, slow updates, and minimal dashboard enhancements can hinder productivity for larger or more complex teams.
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Who uses Bugzilla?
Based on 136 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
Bugzilla's key features
Most critical features, based on insights from Bugzilla users:
All Bugzilla features
Features rating:
Bugzilla alternatives
Bugzilla
Starting from
Free
Zoho Sprints
Starting from
3
/user
Per month
Jira
Starting from
7.91
/user
Per month
Asana
Starting from
10.99
/user
Per month
Bugzilla pricing
Value for money rating:
Starting from
Free
User opinions about Bugzilla price and value
Value for money rating:
To see what individual users think of Bugzilla's price and value, check out the review snippets below.
Abhishek T.
Bug Hunter Influencer
Vishal K.
QA
Bugzilla integrations (0)
Integrations rated by users
We looked at 136 user reviews to identify which products are mentioned as Bugzilla integrations and how users feel about them.
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Integrating Jira with Confluence lets developers embed live sprint issues and roadmap boards directly into technical specs and architecture RFCs.”
Conann F.
Software Engineer
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
“really easy for persistent data store”
Charles A.
Program Manager
Integration rating: 4.0 (1)
Bugzilla support options
Typical customers
Platforms supported
Support options
Training options