App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Cisco CDR Reporting & Analytics Logo

Complete Call Analytics Where Cisco Falls Short

Last updated: September 2024

Table of Contents

Cisco CDR Reporting & Analytics - 2025 Pricing, Features, Reviews & Alternatives

What is Cisco CDR Reporting & Analytics?

Cisco CDR Reporting and Analytics allows users to investigate and analyze CallManager data with custom and flexible reporting for use cases like agent huntgroups, concurrency and utilization, call volume and quality, failed calls, site analysis, and compliance.

Starting from

3000

Per year

Alternatives with better value for money

Cisco CDR Reporting & Analytics's key features

Most critical features, based on insights from Cisco CDR Reporting & Analytics users:

Reporting & Statistics
Reporting/Analytics
Data Import/Export
Monitoring
Performance Management
Keyword Tracking

All Cisco CDR Reporting & Analytics features

Features rating:

Dashboard Creation
Data Visualization
Visual Analytics
Ad hoc Reporting
Audit Management
Charting
Customizable Dashboard
Customizable Reports
Real-Time Analytics
Scheduled/Automated Reports
Search/Filter
Trend Analysis
Workflow Management

Cisco CDR Reporting & Analytics alternatives

Cisco CDR Reporting & Analytics logo
5.0
(3)

Starting from

3000

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Microcall logo
4.6
(16)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Datadog logo
4.6
(305)
visit website

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AnswerRocket logo
4.6
(15)
visit website

Starting from

75000

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Cisco CDR Reporting & Analytics pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Base Tier

3,000

Per year

Standard Pricing

3,000

Per year

Cisco CDR Reporting & Analytics integrations (1)

Top integrations

Cisco CDR Reporting & Analytics support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support

Training options

Live Online
Documentation

Cisco CDR Reporting & Analytics reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Cisco CDR Reporting & Analytics FAQs

Q. What type of pricing plans does Cisco CDR Reporting & Analytics offer?

Cisco CDR Reporting & Analytics has the following pricing plans:
Starting from: $3000.00/year
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Cisco CDR Reporting & Analytics?

Cisco CDR Reporting & Analytics has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Cisco CDR Reporting & Analytics support?

Cisco CDR Reporting & Analytics supports the following languages:
English


Q. Does Cisco CDR Reporting & Analytics offer an API?

No, Cisco CDR Reporting & Analytics does not have an API available.


Q. What level of support does Cisco CDR Reporting & Analytics offer?

Cisco CDR Reporting & Analytics offers the following support options:
Email/Help Desk, Phone Support

Related categories