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Cisco CDR Reporting & Analytics Logo

Complete Call Analytics Where Cisco Falls Short

Last updated: September 2024

Cisco CDR Reporting & Analytics Alternatives & Competitors

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Microcall logo

Cloud-based call accounting software

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Features

Total

Microcall logo
Cisco CDR Reporting & Analytics logo

16

87

18

features in common

16

features in common

Microcall logo

Microcall user ratings

Functionality

4.6
(16)

Top features

  • Reporting/Analytics

    5.0

  • Remote Monitoring & Management

    5.0

  • Data Visualization

    5.0

Cisco CDR Reporting & Analytics logo

Cisco CDR Reporting & Analytics user ratings

Functionality

4.7
(3)

Top features

  • Monitoring

    5.0

  • Reporting/Analytics

    4.5

  • Performance Management

    4.5

Pricing

Value for money

Microcall logo
4.8

0.2

Cisco CDR Reporting & Analytics logo
5.0

What users say about Microcall's value for money

“Let me begin by saying that after a mere 22 years of using this software, I think I can rightly criticize and not worry about being PC.”
“Easy to use, innovative technology that makes it easy to track and bill users. Customer service is the best in the business.”
InfoFlo logo

All-in-One CRM Software Solution

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Features

Total

InfoFlo logo
Cisco CDR Reporting & Analytics logo

8

164

18

features in common

8

features in common

InfoFlo logo

InfoFlo user ratings

Functionality

4.4
(95)

Top features

  • Task Management

    5.0

  • Workflow Management

    5.0

  • Sales Pipeline Management

    5.0

Cisco CDR Reporting & Analytics logo

Cisco CDR Reporting & Analytics user ratings

Functionality

4.7
(3)

Top features

  • Monitoring

    5.0

  • Reporting/Analytics

    4.5

  • Performance Management

    4.5

Pricing

Starting from

$30/month

Value for money

InfoFlo logo
4.6

0.4

Cisco CDR Reporting & Analytics logo
5.0

What users say about InfoFlo's value for money

“The program is an excellent, affordable CRM. Customer support is timely and has been great.”
“The note taking system for each customer and company is such a blessing. Since our farm uses complex systems like customer supported agriculture I can keep tabs on how much they have left to spend.”
ZIWO logo

API Based cloud contact center software with CRM Integration

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Features

Total

ZIWO logo
Cisco CDR Reporting & Analytics logo

5

83

18

features in common

5

features in common

ZIWO logo

ZIWO user ratings

Functionality

4.6
(85)

Top features

  • On-Demand Recording

    5.0

  • File Transfer

    5.0

  • IVR

    5.0

Cisco CDR Reporting & Analytics logo

Cisco CDR Reporting & Analytics user ratings

Functionality

4.7
(3)

Top features

  • Monitoring

    5.0

  • Reporting/Analytics

    4.5

  • Performance Management

    4.5

Pricing

Starting from

$40/month

Value for money

ZIWO logo
4.6

0.4

Cisco CDR Reporting & Analytics logo
5.0

What users say about ZIWO's value for money

“Quality of the call is good and helps to serve the clients efficiently and with Clarity.”
“All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.”
Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Features

Total

Callbox logo
Cisco CDR Reporting & Analytics logo

11

182

18

features in common

11

features in common

Callbox logo

Callbox user ratings

Functionality

4.9
(7)

Top features

  • VoIP Connection

    5.0

  • Recording

    5.0

  • Call Transfer

    5.0

Cisco CDR Reporting & Analytics logo

Cisco CDR Reporting & Analytics user ratings

Functionality

4.7
(3)

Top features

  • Monitoring

    5.0

  • Reporting/Analytics

    4.5

  • Performance Management

    4.5

HiperMe! logo

Unified communications and contact center platform

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Features

Total

HiperMe! logo
Cisco CDR Reporting & Analytics logo

9

100

18

features in common

9

features in common

HiperMe! logo

HiperMe! user ratings

Functionality

4.8
(10)

Top features

  • Call Recording

    5.0

  • Caller ID

    5.0

  • Chat/Messaging

    5.0

Cisco CDR Reporting & Analytics logo

Cisco CDR Reporting & Analytics user ratings

Functionality

4.7
(3)

Top features

  • Monitoring

    5.0

  • Reporting/Analytics

    4.5

  • Performance Management

    4.5