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Cybergine
AI shopping assistant grounded in your live store catalogue
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Cybergine - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Cybergine overview
What is Cybergine?
Cybergine is an AI shopping assistant for Shopify and ecommerce stores. It reads your real catalogue, policies and pages, then answers shoppers on your storefront, WhatsApp and Telegram with the exact product, price and availability.
Core functions
- Product discovery in plain language: shoppers describe what they need and get matching products from your live catalogue as product cards with images, prices and links.
- Compatibility checks: the assistant works out which parts, sizes or accessories fit together and says so.
- Store questions: shipping, returns, sizing and policy answers drawn from your own pages and Knowledge entries, with the sources shown.
- Order lookup: shoppers can check order status in web chat or WhatsApp.
- Human handoff: when a question needs a person, the conversation passes to your team with full context.
Integrations and channels
- Shopify: installs as a Shopify embedded app and syncs products, collections, policies and pages automatically, so prices and stock stay current.
- Website chat widget for your storefront.
- WhatsApp Business.
- Telegram.
All channels are served from the same catalogue and settings.
Merchant tools
One Command Center to coach each assistant's tone and rules, add Knowledge entries, inspect any answer and its sources, review conversations and track usage across channels.
Plans
Free: 1 assistant, 20 replies per day, website widget. Essentials (GBP 29 per month): up to 3 assistants, 70 replies per day, Knowledge base, WhatsApp. Growth (GBP 79 per month): up to 5 assistants, 100 replies per day, WhatsApp and Telegram, priority support. Enterprise: custom pricing, unlimited assistants, all channels, onboarding help.
Data and trust
Answers are grounded in your store data: when the catalogue does not carry something, the assistant says so rather than inventing an answer. Cybergine is GDPR ready and runs on Google Cloud.
Starting price
per month
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Cybergine’s user interface
Cybergine's key features
Most critical features, based on insights from Cybergine users:
All Cybergine features
Cybergine pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Unlimited assistants
- All channels
- Priority support
- Onboarding help
User opinions about Cybergine price and value
Value for money rating:
Cybergine support options
Typical customers
Platforms supported
Support options
Training options
Cybergine FAQs
Cybergine has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
Q. What level of support does Cybergine offer?
Cybergine offers the following support options:
Email/Help Desk