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Desk365
5
11
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Powered ticketing system
Table of Contents
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Desk365 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Desk365 overview
What is Desk365?
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.
Built for and by IT experts, our helpdesk is robust with features the cover the entire customer experience spectrum.
Shorten the learning curve with easy-to-use features like Knowledge base, SLAs, Round Robin
Empower agents with advanced features like AI-Agent, Approval and Change management, and Automations
Solve support requests across every channel your customers are on with an omni-channel approach.
What’s more? With out-of-the-box integrations, powerful reporting, and in-built collaboration, your support team is sure to be unstoppable.
Desk365’s user interface
Desk365 reviews
Overall rating
4.9
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
3
2
1
11
1
0
0
0
Who uses Desk365?
Based on 12 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Desk365's key features
Most critical features, based on insights from Desk365 users:
All Desk365 features
Features rating:
Desk365 alternatives
Desk365
Starting from
12
/user
Per month
Zendesk Suite
Starting from
39
/user
Per month
Milvus
Starting from
25
/user
Per month
Freshdesk
Starting from
19
/user
Per month
Desk365 pricing
Pricing plans
Pricing details:
User opinions about Desk365 price and value
Value for money rating:
Desk365 integrations (5)
Integrations rated by users
We looked at 12 user reviews to identify which products are mentioned as Desk365 integrations and how users feel about them.
Integration rating: 4.8 (4)
“drafting documents, letters and statements.”
Yu N.
Director
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Other top integrations
Desk365 support options
Typical customers
Platforms supported
Support options
Training options