FaceMed.ai - 2026 Pricing, Features, Reviews & Alternatives

Emily by FaceMed.ai is physician-led AI patient intake software built to give clinicians a better starting point for every consultation while keeping the patient experience simple.

For many visits, 15-20 minutes can disappear into repetitive history-taking. Emily moves that conversation before the appointment. Patients open a secure browser link and speak with Emily in a natural, FaceTime-like video call. She listens, asks relevant follow-up questions, and can guide simple movements for visual observation when useful. This captures the depth of a conversation, beyond the checkboxes of a traditional form.

Emily organizes what patients share into a structured, chart-ready intake note, including the chief concern, HPI, relevant medical and social history, medications, allergies and visual observations. Instead of starting from scratch, clinicians can get oriented with an initial 30-40-second report review, verify the details and focus the encounter on assessment and care.

Unlike a generic chatbot or an AI scribe that documents a consultation as it happens, Emily collects the history before the visit. Physicians remain in control: they can define questions, tailor protocols and choose report formats to suit their workflows. Emily supports multilingual conversations and can be used without a required EHR integration for initial deployment.

Designed for outpatient practices and virtual clinics across specialties and patient encounters, Emily helps reduce repetitive work, support more efficient visits and improve patient preparedness. Based on physician estimates, Emily saves an average of 11 minutes per encounter.