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FlatRateChat Logo

AI chatbot that answers from your own website

Table of Contents

FlatRateChat - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

FlatRateChat overview

What is FlatRateChat?

FlatRateChat adds an AI chatbot to a small-business website that answers questions using only that business's own pages. Every answer links to the page it came from. If the answer isn't on the site, the chatbot says so and shows the business's phone, email or contact page rather than making something up.

Typical users are salons, nail salons, contractors, restaurants, mechanics and bakeries whose visitors keep asking about opening hours, prices, services and booking.

Pricing is a flat monthly fee with no per-message credits. Wix users can install the free app from the Wix App Market, with paid plans at $19 and $59 a month. Owners of any other website can try a free demo on their own site at flatratechat.com without signing up, then start a 14-day free trial.

Setup: enter your website address, let FlatRateChat read your pages, and install the Wix app or paste a single line of code. Your site is re-read weekly to keep answers up to date.

Starting price

19flat rate /
per month

Alternatives

with better value for money

Do you work for FlatRateChat? Manage this product listing

FlatRateChat reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0/10
Rating distribution

5

4

3

2

1

0

0

0

0

0

FlatRateChat's key features

Most critical features, based on insights from FlatRateChat users:

A/B testing
Activity dashboard
Adaptive learning
AI
AI copilot
AI/Machine learning
Alerts/Escalation
API
API access for business system integration
API flexibility

All FlatRateChat features

A/B testing
Activity dashboard
Adaptive learning
AI
AI copilot
AI/Machine learning
Alerts/Escalation
API
API access for business system integration
API flexibility
Appointment management
Appointment scheduling
Audience targeting
Autonomous task execution
Autoresponders
Campaign management
Campaign segmentation
Chatbot
Chat/Messaging
Chat Transcript
Code-free development
Communication management
Complex query handling
Configurable workflow
Contact database
Content accuracy
Context maintenance within sessions
Contextual guidance
Controlled llm response generation
Creativity
CRM
Cross-platform compatibility
Cross-system integration
Customer database
Customer experience management
Customer segmentation
Customer Service Analytics
Customizability
Customizable branding
Customizable fields
Customization interface
Data import/export
Decision making
Drag & drop
Email Automation
Email management
Engagement tracking
Event triggered actions
Fallback responses for unknown queries
For developers
Generative ai
Group messaging
Guardrails & content controls
Human Handover
Intent recognition
Knowledge base management
Lead capture
Lead distribution
Lead gathering
Lead management
Lead nurturing
Lead qualification
Live chat
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Channel marketing
Multi-Language
Multi-step planning
Natural conversation
Natural language interaction
Natural language processing
Natural language search
No-Code conversation design
One-to-One messaging
Other
Performance metrics
Pre-Configured bot
Proactive assistance
Product recommendations
Profiles
Real-Time analytics
Real-time conversations
Real-Time data
Real-Time monitoring
Real-Time notifications
Reliability
Reporting/Analytics
Reporting & statistics
Sales conversion
Scripted dialogue & decision tree support
Search/Filter
Sentiment analysis
Sequencing
SMS messaging
Social media integration
Speech recognition
Speech synthesis
Surveys & feedback
Template management
Text message (sms)
Third-Party integrations
Understanding
Update frequency and utility
User interaction learning
Visual analytics
Voice assistants
Website
Web widget & sdk embedding
Workflow management

FlatRateChat alternatives

FlatRateChat logo

Starting from

19

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HumanBot logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Tidio logo

Starting from

24.17

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

FlatRateChat pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Answers from up to 50 pages of your Wix site
  • 100 AI answers a month, no credit card
  • Says so when it doesn't know, and shows your contact details

Starter

19

Per month

Features included:

  • Answers from up to 100 pages of your Wix site
  • 1,000 AI answers a month, keeps answering with no overage charges
  • Weekly email of the questions your site doesn't answer yet
  • Price locked while you stay subscribed

Full

59

Per month

Features included:

  • Answers from up to 500 pages of your site
  • 5,000 AI answers a month, keeps answering with no overage charges
  • Works on Wix or any website with one line of code
  • Weekly email of the questions your site doesn't answer yet
  • Price locked while you stay subscribed

User opinions about FlatRateChat price and value

Value for money rating:

FlatRateChat support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Documentation
Videos

FlatRateChat FAQs

Q. Who are the typical users of FlatRateChat?

FlatRateChat has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What level of support does FlatRateChat offer?

FlatRateChat offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base

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