Fluid Topics - 2026 Pricing, Features, Reviews & Alternatives

Fluid Topics is an Enterprise Knowledge Platform that transforms product content into intelligent, actionable knowledge, reshaping how users search, discover, read, navigate, and interact with information.

Our platform empowers organizations to effortlessly manage and deliver knowledge through a seamless, personalized, AI-driven experience.

Fluid Topics continuously consolidates and unifies content from multiple sources, ensuring that the most relevant information is available exactly when and where it’s needed—whether through a documentation portal, knowledge base, CRM, website, or AI-powered tools. This guarantees a consistent and personalized content experience across all devices and touchpoints.

The platform features ready-to-use AI capabilities, including an advanced RAG-powered chatbot that delivers secure, accurate responses trusted by both customers and employees. Fluid Topics also empowers users with tools to generate content summaries, step-by-step guides, code translations, and intervention toolkits, all while providing dynamic, context-sensitive interactions for a more tailored experience.

With a focus on content security, compliance, and accessibility, Fluid Topics ensures the protection of sensitive data. The platform offers full traceability and customizable entitlements, safeguarding confidential information while delivering a highly personalized content experience.

Key features:

- Out-of-the-Box Knowledge Bases

- Fully Configurable Knowledge bases

- Multi-brands Knowledge Base

- Powerful rights management

- Multisource and omnichannel publishing

- Keyword and semantic search

- Ready-to-use Generative AI Applications

- Native mobile experience

- Intelligent ticket deflection

- SEO capabilities

- Offline mode

- Content analytics and reporting

- Robust security

The Fluid Topics SaaS platform proves suitable for any organization across various industries (i.e, software, manufacturing, high-tech, financial services, healthcare…). However, it is particularly useful for businesses that:

Manage large and complex knowledge bases: An Enterprise Knowledge Platform creates a centralized repository for all knowledge assets that are otherwise stored over multiple systems, preventing many users from easily accessing it.

Have many different publishing formats: Your organization should allow your tech doc team as well as your marketing team to write content in their preferred tools. A EKP supports multiple formats and provides the same content experience across the board whatever the sources.

Need to update content frequently in multiple places: The accelerating velocity of product launches and the frequency of product updates are two factors impacting the productivity of information development teams and creating new challenges. Through continuous content delivery, an EKP can ensure your content is always up-to-date, across all your channels.

Are looking to implement more personalized and contextualized content: Businesses and end customers expect contextually relevant, personalized, consistent content experiences. An EKP can deliver knowledge to each user according to their profiles, preferences, but also to their behavior.

Are in highly regulated industries: In industries such as financial services, life sciences, pharmaceuticals, and legal, delivering non-compliant content can come with a hefty price tag. An EKP is built for managing content governance and ensuring that your documentation is accurate and compliant.