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GuestPoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Feature-rich property management system (PMS)
Table of Contents
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GuestPoint - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
GuestPoint overview
What is GuestPoint?
GuestPoint is a feature-rich property management system (PMS) designed for Motels and hospitality establishments. It offers a user-friendly interface and a range of tools to simplify reservation management, front desk operations, and reporting. With its drag-and-drop functionality, GuestPoint allows for easy creation, modification, and cancellation of reservations. The system provides real-time availability and pricing information, ensuring maximum occupancy and revenue optimisation. GuestPoint's comprehensive front desk tools streamline check-ins, check-outs, and guest inquiries, improving guest satisfaction. Its reporting and analytics capabilities provide valuable insights for data-driven decision-making. GuestPoint also offers modules for housekeeping, maintenance tracking, guest communication, and online booking engine integration. Backed by a dedicated support team, GuestPoint ensures uninterrupted operations and peace of mind for property managers. GuestPoint is a powerful PMS that enhances efficiency, productivity, and guest experiences in the hospitality industry.
Key benefits of using GuestPoint
Enhanced Front Desk Operations: With GuestPoint, front desk staff can handle check-ins, check-outs, and guest inquiries seamlessly. The centralised dashboard displays all essential guest details, enabling efficient guest management and improved satisfaction.
Data-Driven Decision Making: GuestPoint's robust reporting and analytics capabilities provide valuable insights into occupancy rates, revenue, guest preferences, and more. This empowers property managers to make informed decisions, identify trends, and implement strategies for business growth.
Additional Modules for Efficiency: GuestPoint offers modules for housekeeping management, maintenance tracking, guest communication tools, and online booking engine integration. These features streamline operations, enhance guest engagement, and optimise property maintenance.
Dedicated Support: GuestPoint comes with a dedicated support team that offers round-the-clock assistance. From initial training to ongoing technical support, the team ensures smooth operations and peace of mind for property managers, allowing them to focus on delivering exceptional guest experiences.
Starting price
per month
Alternatives
with better value for money
GuestPoint’s user interface
GuestPoint pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.5
Customer support
4.5
Reviews sentiment
What do users say about GuestPoint?
The monthly reporting does not integrate with our accounting system.
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Who uses GuestPoint?
Based on 45 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
GuestPoint's key features
Most critical features, based on insights from GuestPoint users:
All GuestPoint features
Features rating:
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Per month
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GuestPoint pricing
Value for money rating:
Starting from
125
Per month
User opinions about GuestPoint price and value
Value for money rating:
To see what individual users think of GuestPoint's price and value, check out the review snippets below.
Ruth H.
Manager
Gita P.
Owner
GuestPoint integrations (7)
Top integrations
GuestPoint support options
Typical customers
Platforms supported
Support options
Training options
GuestPoint FAQs
GuestPoint has the following typical customers:
Freelancers, Small Business
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Q. What languages does GuestPoint support?
GuestPoint supports the following languages:
English
Q. Does GuestPoint support mobile devices?
GuestPoint supports the following devices:
iPad
Q. Does GuestPoint offer an API?
No, GuestPoint does not have an API available.
Q. What level of support does GuestPoint offer?
GuestPoint offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base