Issue Tracker - 2026 Pricing, Features, Reviews & Alternatives

LeanSuite Daily Issue Management is the F-Tag module of LeanSuite, a lean manufacturing platform. It handles a shop-floor problem from the moment an operator sees it to the moment the fix is verified.

Capture: operators scan a machine's QR code to see its open tags and add to one, or raise a new tag with a photo, a category (safety, quality, maintenance, environment or your own types) and a typed or dictated note. Lean AI writes a description of the problem from the photo. Tags can also be printed for physical boards.

Routing: rules assign each tag by tag type, area, department and priority, set due dates from priority, send reminders before and after the deadline, and cap how many times a tag can be reassigned. Owners get in-app, email or push notifications.

Resolution: each fix waits in Pending Verification before the tag closes. Maintenance tags become work orders with photos, location and equipment ID attached; technicians log the fix and the parts used from any device, which builds a repair history for each asset.

Visibility: a live floor plan with a heat map of hot spots, a full-screen TV mode, a Kanban board, saved views, escalation from tier 1 to tier 3 with history, and reports on opened versus closed trends, hot spots by area, cost by asset and tags per person. Tag types, colors, priorities, sub-issues, trade types and form fields are configurable.

Integrations and security: single sign-on through Microsoft Entra ID or Okta (SAML 2.0 or OAuth), and operators sign in with an employee ID. SOC 2 Type 1 report, GDPR compliant, data encrypted in transit and at rest, and a 99.5% monthly uptime commitment. Web, iOS and Android apps.

Pricing: part of LeanSuite, one flat price per facility with unlimited users.