Lightning Step - 2026 Pricing, Features, Reviews & Alternatives

Lightning Step is a leading provider of enterprise software for behavioral health and addiction treatment centers. The all-in-one platform combines electronic medical records (EMR), customer relationship management (CRM), and revenue cycle management (RCM) capabilities to provide a comprehensive and integrated approach to managing patient care. With Lightning Step’s intuitive and user-friendly software, healthcare professionals can streamline care delivery, improve patient outcomes, and drive operational efficiency.

Founded by a team of healthcare and technology experts, Lightning Step is committed to delivering innovative solutions that meet the unique needs of the behavioral health and addiction treatment industry. We are constantly evolving our platform to keep pace with the latest trends and best practices in healthcare, and our team of dedicated professionals is always available to provide support and guidance to our customers.

At Lightning Step, we believe that every person deserves access to high-quality behavioral health and addiction treatment. We are proud to be a trusted partner to treatment centers around the world, helping them to deliver the best possible care to their patients.

EMR:

Lightning Step’s EMR is designed to streamline care delivery and improve patient outcomes by providing a comprehensive and integrated approach to managing patient care.

With our EMR, healthcare professionals can easily access and update patient records, schedule appointments, and track treatment progress. Our intuitive and user-friendly platform allows you to spend less time on administrative tasks and more time focusing on delivering top-quality care to your patients.

In addition to basic EMR functionality, our platform also includes advanced features such as electronic prescribing, lab integration, and population health management. These tools help to optimize patient care and reduce the risk of errors, ensuring that your patients receive the best possible care.

CRM:

Lightning Step’s CRM system is designed to help you manage and optimize your relationships with patients, prospects, and referral sources.

With our CRM, you can easily track interactions with patients, schedule appointments, and manage your marketing and outreach efforts. Our platform includes a range of tools and features to help you build and maintain strong relationships with your patients, including automated appointment reminders, patient surveys, and marketing automation.

In addition to patient relationship management, our CRM system also includes tools to help you manage your relationships with referral sources. You can track interactions with referring providers, manage referral processes, and monitor referral performance to ensure that you are getting the most out of your partnerships.

RCM:

Lightning Step's RCM system is designed to help you optimize your billing and payment processes, ensuring that you get paid for the care you provide.

With our RCM, you can easily manage claims submission, track payment status, and resolve billing disputes. Our platform includes a range of tools and features to help you streamline your RCM process, including electronic claim submission, claim status tracking, and denial management.

In addition to traditional RCM functionality, our platform also includes advanced features such as patient billing and payment management. These tools help to improve the patient experience by providing an easy and convenient way for patients to pay their bills and manage their financial responsibilities.