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MyOutcomes Pricing, Features, Reviews and Alternatives

MyOutcomes product overview

Price starts from

199

/user

Per year

What is MyOutcomes?

WHAT: MyOutcomes gives mental health clients a voice. MyOutcomes is a leading psychotherapy outcome measurement system with the ability to provide real-time client feedback to therapist / counsellors.

Key benefits of using MyOutcomes

Get 2.5 times greater results as a therapist / counsellor. MyOutcomes system has been included in the National registry of Evidence-Based Programs and Practices (NREPP).

MyOutcomes can be used to strengthen client engagement, increase successful outcomes, reduce dropouts and shorten wait lists.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Chat

Training options

Live Online
Documentation
Videos

MyOutcomes pricing information

Value for money

4.2

/5

38

Starting from

199

/user

Per year

Pricing options

Free plan
Subscription
Free trial
Pricing range

MyOutcomes features

Functionality

4.0

/5

38

Total features

12

1 categories

Most valued features by users

API
Reporting & Statistics
Real-Time Reporting
Appointment Scheduling
Charting
Confirmation/Reminders
For Mental/Behavioral Health
HIPAA Compliant

MyOutcomes users reviews

Overall Rating

4.3

/5

38

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.19/10
Rating distribution

5

4

3

2

1

18

16

1

2

1

Pros
What I like most is that the tool helps you be more in tune with how your client is perceiving their psychotherapeutic experience and whether what you're working on is actually helping them or not.
Lastly, MyOutcomes is very devoted to helping graduate students (be sure to reach out to the support team). All of my interactions with the company have been excellent.
The software is easy to use. I love the algorithm and graphs which quickly and clearly shows you the client's progress.
Cons
Horrible interface, zero ability to create reports, awful interface.
Client's were not interested in completing it virtually so it became a burden and I stopped using it.
It is always difficult to integrate a new product into everyday use.
JM
AvatarImg

Job M.

Education Management, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The only choice for an efficient means of collecting client feedback systematically on outcomes.

Reviewed 2 years ago

Great program, I encourage others to use it. In an educational setting it provides meaningful data for stakeholders working with students in a way that protects the content of therapy sessions and focuses on student outcome status by sharing the graphs.

Pros

It provides a basis for insuring the most fundamentally beneficial elements of therapy are embedded in each session. It provides meaningful data in real time of program efficacy, I use it to manage caseload assignments.

Cons

nothing. It meets and exceeds our usage. In fact there are features I want to use more of like feedback sources and sending links to the scales for remote reporting. I haven't put enough energy into systematizing teh remote reporting to provide feedback on that but I guess the last time I tried it the UIUX wasn't very user friendly. For all I know it could be better now.

Vendor response

Hi Job, Thank you so much for taking the time to leave an excellent review. We truly value your feedback. Regards, MyOutcomes Team

GP
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George P.

Mental Health Care, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Powerful tool to guide collaborative services

Reviewed 2 years ago

MyOutcomes has become a backbone of our program.

Pros

MyOutcomes, when administered routinely at the beginning and end of each session allows clients to see to what degree they are on track and provides the therapist with feedback that flags conversations that help the therapist to make adjustment and adapt services to enhance the client's experience of each session. The Provider screen allows for the therapist to see at a glance which clients may be...

Cons

I wish that it was integrated with online software like OWL or Jane (my hope is for OWL) so that therapists do not have to log into more than one platform per session.

Vendor response

Hi George, We'd like to thank you for taking the time to write this review of MyOutcomes. All feedback is highly appreciated as it enables us to further develop our products and services. We really appreciate your feedback Regards, MyOutcomes Team

DT
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Diane T.

Mental Health Care, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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MyOutcomes review

Reviewed 2 years ago
Pros

The graphs and the charts that we used to demonstrate outcomes

Cons

Can't think of aby thing at the moment. I think it is a good product

Vendor response

Hi Diane, Thank you for taking the time to leave a review. Your responses will help us serve you and our other users in the future. We truly value your feedback. Regards, MyOutcomes Team

CL
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Colette L.

Mental Health Care, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great resource for not a lot of money

Reviewed 2 years ago

Since the software up-date the ease of use of this software for my on-line clients has been a game changer. Overall it is easy to use.

Pros

Outcomes are a tricky business when you are in private practice. There are so many outcomes to possibly focus on. The ease of use and applicability of the options for all clients makes it nice and comprehensive. Then of course, is the vital measure of how the therapeutic relationship is going. Again, it's nice and easy and then you can have a conversation in real time about what went into their ratings.

Cons

After submitting their answers to the rating scales there is a page that shows their scores and has either a red, green or yellow circle next to them to indicate if things are progressing the way they should. This is a nice, easy graphic for me. But clients get concerned when they see red and it can cause unnecessary concern for them. The one other issues, is that the graph of responses should orient the dates differently as the long term clients I have, all the dates overlap and when you print out the graph, you can no longer read the dates as they overlap.

Vendor response

Hi Colette, Thank you for taking the time to complete our recent Capterra survey. Your responses will help us serve you and our other users in the future. Customer satisfaction is our top priority and we are thrilled that you have enjoyed your experience. Regards, MyOutcomes team

DK
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Doung K.

Government Administration, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Customization of the client platforms have been a critical aspect of our use of MyOutcomes

Reviewed 2 years ago

We get to demonstrate world class outcomes and have implemented customizations that allow us to track and engage our specific client set for reasonable development costs.

Pros

Provided evidence based up to date algorithmic analysis of treatment effectiveness in collaboration with Dr. Scott Miller's work.

Cons

Database core structure is based on treatment episodes versus individual clients - makes it difficult for us to track other program metrics important to our business analysis. But working with a customization coding team to build work arounds has been super helpful for us to have a contract to do needed customizations.

Vendor response

Hi Doung, We'd like to thank you for taking the time to write this review of MyOutcomes. All feedback is highly appreciated as it enables us to further develop our products and services. Thank you again! MyOutcomes Team

MyOutcomes FAQs

Q. What type of pricing plans does MyOutcomes offer?

MyOutcomes has the following pricing plans:
Starting from: $199.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of MyOutcomes?

MyOutcomes has the following typical customers:
Mid Size Business, Small Business


Q. What languages does MyOutcomes support?

MyOutcomes supports the following languages:
English


Q. Does MyOutcomes offer an API?

Yes, MyOutcomes has an API available for use.


Q. What other apps does MyOutcomes integrate with?

MyOutcomes integrates with the following applications:
Thinkific


Q. What level of support does MyOutcomes offer?

MyOutcomes offers the following support options:
Email/Help Desk, FAQs/Forum, Chat

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