App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Pega CRM
5
6
4
3
3
2
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative technology, proven results
Table of Contents
Is this product right for your business?
Find out with a
Pega CRM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Pega CRM overview
What is Pega CRM?
Pega CRM is a complete customer relationship management platform that provides live reporting and a mobile compatible platform that enables you to view reports as well as modify accounts on the go. Pega CRM Solution comes in multiple bespoke packages - that are fully scalable - allowing your Pega CRM Solution package to grow along with your enterprise.
Pega CRM Solution can identify potential sales and upselling opportunities within your client base by assessing the success rates of your customers and providing historical reports. Pega CRM Solution also helps you identify product and/or service sales trends. Pega CRM Solution also comes with online and telephone support, online demos, video tutorials, whitepapers and eBooks.
Pega CRM’s user interface
Pega CRM reviews
Overall rating
3.9
/5
13
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.80/10
5
4
3
2
1
6
3
2
1
1
Who uses Pega CRM?
Based on 13 verified user reviews.
Company size
- Not enough reviewsSmall Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Pega CRM's key features
Most critical features, based on insights from Pega CRM users:
All Pega CRM features
Features rating:
Pega CRM alternatives
Pega CRM
Starting from
90
Dynamics 365
Starting from
50
/user
Per month
SAP Customer Experience
Starting from
58
/user
Per month
Bitrix24
Starting from
69
Per month
Pega CRM pricing
Value for money rating:
Starting from
90
User opinions about Pega CRM price and value
Value for money rating:
Pega CRM integrations (1)
Top integrations
Pega CRM support options
Typical customers
Platforms supported
Support options
Training options
