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Platinum system

Chiropractic software with built-in EHR

Table of Contents

Is this product right for your business?

Find out with a

Platinum system - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Platinum system overview

What is Platinum system?

Platinum is a chiropractic software that helps businesses manage check-ins, scheduling, patient records, billing, and more on a centralized platform. It allows staff members to conduct patient interviews, apply therapies, manage follow-ups, and handle customer service operations.

Platinum enables team members to utilize the calling system to automatically manage patient queues and manage family and special needs patients based on individual requirements and preferences. It lets employees manage health records with patient history, SOAP notes, doctor comments, and more from within a unified platform. It allows staff members to create multilingual questionnaires to gain insights into pain levels and ADLs, whilst maintaining compliance with industry guidelines.

Starting price

65flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Responsiveness

Efficiency

Coordination

Documentation

Analytics

Appearance

Platinum system’s user interface

Ease of use rating:

4.5

(177)

Platinum system pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(3)

3-4(60)

5(114)

What do users say about Platinum system?

Reviewers appreciate Platinum system for its efficiency in managing patient records, billing, and scheduling, noting that it streamlines daily operations and supports high-volume practices. They find it easy to learn and use, with customizable reports and queries, though some mention the interface looks outdated and lacks modern visual appeal.

Users report customer support is generally responsive and helpful, especially via phone, but some feel service hours and follow-up could improve. They say billing integration is convenient, but express frustration with extra fees, glitches, and a steep learning curve for new staff or complex features.

Select to learn more

Who uses Platinum system?

Based on 177 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Medical Practice

Hospital & Health Care

Alternative Medicine

Others

Use cases

Chiropractic

Medical Billing Services

Certified EHR

Practice Analytics

Mac EMR & Medical Billing

Platinum system's key features

Most critical features, based on insights from Platinum system users:

Appointment management

4.5

(4)

Patient records management

3.6

(5)

SOAP notes

4.3

(4)

For chiropractors

5.0

(3)

Healthcare compliance

5.0

(3)

Claims management

4.0

(3)

All Platinum system features

Features rating:

4.3

(177)

Billing & invoicing

5.0

(4)

Reporting & statistics

2.0

(1)

Confirmations/Reminders

4.7

(3)

HIPAA compliant

5.0

(2)

Task scheduling

(0)

SMS messaging

(0)

Role-Based permissions

(0)

Recurring/Subscription billing

(0)

Patient management

5.0

(1)

Forms management

(0)

Electronic payments

(0)

Document management

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable forms

(0)

Credit card processing

(0)

Charting

(0)

Calendar management

(0)

API

(0)

Alerts/Notifications

(0)

Access controls/permissions

(0)

Platinum system alternatives

Platinum system

4.5

(177)

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.2

Customer Support

4.5

ChiroTouch

4.0

(1K)

visit website

Starting from

159

Per month

Free trial

Free version

Ease of Use

3.9

Features

3.9

Value for Money

3.7

Customer Support

3.9

EZBIS

4.6

(159)

visit website

Starting from

225

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.8

Customer Support

4.8

bestPT

4.6

(10)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.8

Value for Money

5.0

Customer Support

4.7

Platinum system pricing

Value for money rating:

4.2

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

Per month

Features included:

3 Providers
Front Desk Edition
Support
Unlimited Computers
Unlimited Software Updates
Unlimited Support Staff

Essentials

185

Per month

Features included:

5 Providers
Digital Tools- Go
Front Desk Edition
Full PM and EHR Edition
Support
Unlimited Computers
Unlimited Software Updates
Unlimited Support Staff

Complete

235

Per month

Features included:

5 Providers
Digital Tools- Go
Front Desk Edition
Full PM and EHR Edition
Gateway
PCI Bridge
Reach
Support
Unlimited Computers
Unlimited Software Updates
Unlimited Support Staff

User opinions about Platinum system price and value

Value for money rating:

4.2

(177)

To see what individual users think of Platinum system's price and value, check out the review snippets below.

“Ease of use and outstanding customer service. Very stable and easy to back up to protect your practice information.”

Jay S.

Chiropractic Physician

“I like the ease of navigating the key strokes and tasks that our team needs to complete. I like that other programs can be integrated into our system such as merchant service companies.”

Kelly L.

Co-owner/Office Manager

Platinum system customer support

What do users say about Platinum system customer support?

Customer support rating:

4.2

We analyzed 65 verified user reviews to identify positive and negative aspects of Platinum system customer support.

A significant portion of users highlight Platinum's customer support as fast, responsive, and able to resolve issues quickly.

Widely noted by reviewers, the support team is knowledgeable, friendly, and willing to go above and beyond to help.

Common user feedback praises the ease of reaching real people and the helpfulness of tutorials and step-by-step guidance.

A limited number of users report inconsistent support quality, communication challenges, and delays due to time zone differences.

Support options

Chat

Training options

Webinars

In person

Documentation

Live online

To see what individual users say about Platinum system's customer support, check out the review snippets below.

“The customer support team at Platinum is a difference maker - if we have any problems, errors, or just a question they are quick to answer phones and provide IMMEDIATE feedback and solutions. As stated before, Platinum has kept us SO organized.”

Brooka S.

Office Manager

“Support is outstanding, always helpful, extremely knowledgeable, can often remotely access your computer with your permission to take care of the issue.”

John B.

Big Wig

“After being a client of platinum systems for over 14 years and having fully paid for the system, customer service was unwilling to answer even the most basic of questions for us today. Where is the loyalty to ongoing customers, if we treaeted our clients/patients like this we would no longer be in business.”

Veronica H.